Ushers Estate Agents Carshalton reviews

★★★★★ 5/5

Google

We chose to use Ushers because of the excellent reviews and we were very happy with the service received. Michael and the team were responsive, friendly, and very helpful throughout the whole process. Being an independent business made the difference we felt as we were confident that they really knew the market and how best to gain the best price for the sale. Would definitely recommend Ushers.

Alison · 24 January 2023

★★★★★ 5/5

Google

Great service and very friendly staff with good communication and prompt responses, special thanks to Stephanie for always answering any questions along the way as being a first time buyer can be very daunting , would highly recommend

Matthew · 28 October 2024

★★★★★ 5/5

Google

Stephanie and Michael were beyond helpful towards me and my partner renting our first property, hope to work with them again in the future, more than happy with the outcome. Thank you so much five stars I’ll give 100 if I could.

Luke · 19 August 2024

★★★★★ 5/5

Google

My experience of buying my new home with Ushers has been fantastic. Stephanie was extremely helpful and was always very prompt in answering any questions that I had. It was easy to contact Stephanie by phone or email and she was always quick to respond to me. Whenever I spoke to anyone else in the office, they were also very polite and helped in anyway that they could. Ushers made the experience very easy and stress-free.PositiveResponsiveness, Professionalism

Kate · 27 August 2021

★★★★★ 5/5

Google

We went through Ushers as we wanted to have an estate agent that would care and sell our home fairly. Michael and the team were very good at communicating and very knowledgeable. Excellent service throughout. Thank you!

Claire · 28 October 2024

★★★★★ 5/5

Google

Me and my husband went through a lot in the past two years trying to buy our very first home. Thanks to the exceptional service and help Ushers offered to us our dream is finally coming true. Stephanie is absolutely brilliant, always available and honest, a true professional. We definitely recommend Ushers as they're excellent at what they do. We can't thank you enough. 🙏

Bianca · 23 February 2023

★★★★★ 5/5

Google

I'm very pleased with the way Ushers worked hard for me in selling my house. I phoned a couple of Agents & the professionalism shown from my initial enquiry through to completion by Them was superb. I dealt with Cromwells on my purchase & they were awful. Never phoned me back, some of the staff hadn't got a clue, I had to phone 3 times to try & view a property, no one followed up my viewing for feedback & once my purchase was finally agreed, I never received an update from them throughout the whole transaction. I had to do all the chasing. I'd never use them as I can see they do very little work for their owners. Ushers on the other hand were polite, efficient, pro active, nothing was too much trouble & they were a pleasure to deal with! From my experience of Ushers & Cromwells there is no comparison! Thank you to Michael & the team. I've learnt that a bigger multi branch company is not best, so if you want the best for a competitive fee then choose Ushers. They really were a pleasure to deal with & I wouldn't go anywhere else!

Mia · 23 June 2020

★★★★★ 5/5

Google

I sincerely thank Ushers Estate Agents for the professional way they have helped us sell our property. Stephanie and Michael were very reassuring throughout the whole process and have vast experience and knowledge in this industry which is worth more than its weight in gold. I cannot recommend Ushers Estate Agents in Carshalton highly enough. If you're selling a house and it's in their area, call them and you'll see for yourself. They have provided a five star service, through and through.

Irene · 23 June 2020

★★★★★ 5/5

Google

I have used Ushers firstly to let a property and then more recently to sell it. Both services have been excellent - they found a tenant very quickly and the managed letting service gave me peace of mind that everything was looked after. Any maintenance issues were highlighted quickly and dealt with. With the sale, they found a buyer within 10 days but also ensured that they were somebody who was actually in a position to follow through with the purchase as so many buyers these days aren’t actually able to get funds etc. The two ladies, Stephanie and Kassie kept me informed throughout the entire process and were truly excellent - it felt like they were really working to get the sale through which was great. I also thought the premium photos and marketing were great- not just a few pics with a basic camera really helped to sell the house. Thanks Ushers for a job well done!

A · 23 June 2020

★★★★★ 5/5

Google

Ushers have been absolutely brilliant! They have found me a buyer in a difficult property market and the completion of the sale has been super quick! Thank you to Stephanie and Michael & the Team for all their support it is greatly appreciated. I have dealt with a few agents in Carshalton & Sutton over the years and they are by far the best in town! I would highly recommend Ushers from both a lettings & sales perspective. I am delighted with the service!

Jessica · 23 June 2020

★★★★★ 5/5

Google

Very happy with Usher's estate agents. They provided a friendly, efficient & reliable service. The staff were very approachable, focused and quick to respond to emails and calls. A special thanks to Michael and Stephanie.

Sue · 17 October 2024

★★★★★ 5/5

Google

Ushers were very helpful in helping me and my Fiancé find a place to live and every time we called they were there to help us with any queries we had. Stephanie and Kassie were very polite and allowed us to go through the process smoothly, as this was our first time looking to rent a property. I would definitely recommend Ushers to others.PositiveResponsiveness, Quality, Professionalism, Value

Cade · 27 August 2022

★★★★★ 5/5

Google

Ushers have been exceptional throughout the whole of our purchasing experience. We would 100% recommend using their service and would not hesitate to use their service in future. Stephanie has been brilliant helping us navigate this as first time buyers, responding to us with all our questions asap and excellent communication throughout, as have all the team. Thank you :)

Laura · 24 April 2023

★★★★★ 5/5

Google

We have had a fantastic experience with Ushers and would not hesitate to recommend them to anyone. Especially Michael and Stephanie have been incredibly helpful, honest, transparent and very supportive in helping us to buy our dream home.The team demonstrated exceptional professionalism and expertise throughout the purchase. I highly recommend Ushers to anyone looking for a dedicated and reliable estate agent.

Limiya · 19 December 2024

★★★★★ 5/5

Google

I sold two properties over the last 10 years using Ushers and both times they have provided an excellent service. From my first enquiry they gave a clear understanding of the process ahead including; their costs (others do not do this); realistic expectation of value; time scale; and they hit the mark on each of these points. Even though the whole of Micheal's team are excellent as special mention should go to Stephanie who provided an invaluable hands on role to make sure the process kept moving forwards. Thank you Stephanie. Overall a small family business that concentrates on giving good service above all else resisting the urge to expand the business to protect that ethos, and Michael provided a fantastic deal as well. So if you're looking to sell and you want a 10 out of 10 estate agents use Ushers and turn the dial all the way up to 11.

Richard · 24 June 2019

★★★★★ 5/5

Google

This was my first experience of using Usher's Estate Agents in Carshalton, Surrey. From the outset I knew I was dealing with a really professional, courteous company. Nothing was too much trouble for Michael and his team. I had never sold a house before and they made a daunting experience possible because they lead brilliantly. They really worked hard to sell the house and they did it at a difficult time in the market. For anyone wishing to sell their property this has to be the best estate agents in the area. They really go the extra mile and I look forward to working with them again in the future. I also must thank Stephanie wholeheartedly because she looked after me so well and kept me in touch with everything that was happening. I give this company full marks

Loraine · 24 June 2019

★★★★★ 5/5

Google

Having used Ushers twice before to sell a property we have just sold our 4-bed family home and as with our past experiences, Michael and his team did not fail to impress with their efficiency and professionalism. Their low fee, local knowledge, willingness to advise was much appreciated and made what can be a stressful experience seem like a breeze. Would not hesitate to recommend or use again. This is the second time we have sold a property through Ushers. As ever, very impressed with the professional, friendly and efficient service from start to finish of Michael and the team.

Rupert · 24 June 2019

★★★★★ 5/5

Google

Really impressed by the professional, pro active & efficient service Michael & the team gave me! I spoke to a couple of agents over the phone but one refused to even tell me their selling fee. Compared to the other agent I asked to come round and value my house, Michael was very professional & I could see he was very knowledgable too. Cutting a happy story short, Ushers achieved a great price for me, offered me a very good fee & we’re committed right through to the day I handed them the keys. I wouldn’t go to a larger multi branch agent. This family business are the best!

Josephine · 24 June 2018

★★★★★ 5/5

Google

So pleased I chose Ushers to sell my property. From initially contacting the office to arranging a valuation, through the whole sales process to finally handing over the keys, I couldn’t have asked for a more professional, helpful & caring agent. I had a couple of other agents round, one from the high street & the other an online agent. The first one their fees were very high, they couldn’t justify why & they completely overvalued. The online agent didn’t seem to know the area or value and I would have to pay their fee even if they didn’t sell my property! Ushers offered me a great fee including professional photography! Michael was completely honest in his valuation (and he was right). Stephanie & Kassie in the office were fantastic, progressing the sale every week and keeping me updated. Ushers took out the worry & stress of selling a property and made the process very straight forward. Thanks to you all. Lauren

Lauren · 24 June 2018

★★★★★ 5/5

Google

We can't imagine having a better agent to support us through a difficult sale and purchase. Our initial sale collapsed, and the Ushers team, particularly Stephanie, our main contact, was incredibly supportive, helpful and reassuring. Through negotiations with two buyers, management of an inadequate conveyancer and marketing, Ushers helped us every step of the way. We felt lucky to have their support.

Andy · 28 July 2022

★★★★★ 5/5

Google

The best Lettings (& Selling) Agent in Carshalton! I've used Ushers a few times over the years & think they're absolutely brilliant. This time I used them for let out my house in Carshalton Village. With all the negative press about troublesome tenants out there I wanted an agent that was experienced so phoned 3 lettings agents. The other 2 were multi branch companies & then also Ushers. Wow the other 2 seemed pretty clueless when I asked a number of questions. One of them told me they do their own in house references?! The others fees were 40% higher. Speaking to Ushers, I quickly became confident of their abilities. Michael was knowledgable, didn't waffle on & answered every question I asked. Their fees were also the best which I was very happy with! They presented my property well, had 2 tenants wanting the property, so I could choose the better of the 2, then their thorough referencing passed the chosen tenants. My tenants have been in the property almost 6 months & I've had no problems. Well done to Michael & the team. This company does not cut corners! They're brilliant.

Tony · 24 June 2017

★★★★★ 5/5

Google

My experience with Ushers has been excellent. I chose to sell my property with them due to the many other positive reviews online, and the extremely competitive fee charged. Included in the fee where professional photographs which really made my property stand out as well as 3D floorplans, which brought the interior to life. As soon as my property was published I had a lot of interest and good quality viewings which led to offers straightaway, which were professionally handled by Michael/Alex and the team, which resulted in a deal slightly above the asking price. I was so impressed with the service that I was keen to purchase my next property through them as well, and that is exactly what I have done. The chain is now in the hands of Ushers, and I am very happy that they will be overseeing the full chain through to completion. Many thanks to the full team in Ushers. Highly Recommended.

Craig · 24 June 2017

★★★★★ 5/5

Google

I have to agree they are "Simply Better!" than other agents I've used in the past! I have dealt with other Agents in Carshalton over the years but was so pleased I was recommended to Ushers :) To summarise my fantastic experience, Michael was the most professional Agent I talked to when phoning 4 but then narrowing down to 2 to visit. 2 refused to even quote a fee for selling & were quite rude in particular Cromwells, but Michael talked me through his "Premium" service & also the fee. The 2nd agent just offered a very basic marketing package telling me it was the best but there was no comparison vs Ushers! The rest is history as they sold my house from the Open Day, with 5 offers, achieving more than I was expecting then excellent comms right through to completion. Don't waste your time with the bigger multi branch agents who treat you like a number, Ushers being a family business shine in Carshalton & work efficiently until the end. Well done Michael & team!

Mark · 24 June 2016

★★★★★ 5/5

Google

Thank you to Michael, Alex, Stephanie & the team for such an efficient job in selling my house for me! Selling through Ushers & buying through another local agent was like chalk & cheese…. Your company were on the ball with placing my property on the market, very competitive giving me the best deal locally on the fee, upgrading my marketing to “premium” marketing which other local agents wanted to charge me extra for, pro actively booking in the viewings, to negotiating effectively on the 5 offers you obtained for me, then progressing the sale right up to completion. I also absolutely loved your portal Checkmymove, which pro actively kept me updated on my sale from start to finish with regular emails asking me to log in for the update. This was so handy as I am often in meetings so could access the update in the evenings if I couldn’t do it at work. The other agent, which was a multi branch agent, were the opposite. They were laid back, no one seemed to know what was going on, I had to do all the chasing as they never progressed the sale themselves despite advertising they have a “sales progressor” and did not seem like they were fussed about getting the exchange of contracts/ earning a commission. I would have been very unhappy if I was their owner! I really appreciated being able to deal with the owners of Ushers as well as experienced staff. With the multi branch Agents locally, you never get to meet the owner and the service is often very impersonal. I have also come across a number of inexperienced staff at these other agents when I was looking for somewhere locally which is frustrating. Ushers tick all the boxes & there is no need to look elsewhere if you want the best. Choose Ushers!

Dan · 24 June 2016