Trusted Agent profile · Carshalton, Surrey
Verified
★★★★★
362 reviews across 2 platforms
92 High Street, Carshalton, Surrey, SM5 3AE
Part of Hunters, see every office.
Hunters's office in Carshalton, Surrey, at 92 High Street, is rated 4.8 out of 5 across 362 reviews on two platforms, including 361 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards, where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people, we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property, regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
5/5
GoogleLauren Ireland was the agent to attend to us and show the property, the service provided was really attentive and great, we were supported within the show around and information about the property in a very informative manner.
Thanks very much, it was lovely meeting you! Lauren
5/5
GoogleI have been looking to rent a property and my experience with other agents have been poor. Annie at Hunters was fantastic, professional, and kept me in the loop and continued to look for others properties and help me with my search. If your looking for a property Hinters is the place. Thank you
Thank you so much! It was a pleasure assisting you. Annie
5/5
GoogleI had an excellent experience with Fleur who kept the sale going over a long time due to many delays. She was constantly pushing to ensure things got done. Highly rated and very happy with my purchase. Thank you Fleur and the rest of the team!
Thanks very much Akash. So pleased we got there in the end! It was a pleasure assisting you with your purchase and I hope we can work with you again in the future. Very best wishes, Fleur
5/5
GoogleCeejay, was highly professional explaining in details about the property and showing me around.
Thank you so much, Elizabeth. I’m absolutely thrilled we found you your new home and I’m really looking forward to handing over the keys next week! Ceejay 😊 …
5/5
GoogleLisa was so friendly in showing around the property and describing all parts of it. She was very helpful and answered all our questions and cleared all our doubts. Would definitely recommend Hunters in your house hunt.
Thank you Roni for the great review! I wish you the best of luck in your search for your dream home. Lisa
5/5
GoogleWe are very glad to meet Lisa O'Neill from Hunters. Lisa is very efficient and responsible in arranging viewing and follow-up for us. She would try her best to settle things before her holidays and update us for the the progress. Thanks once again, Lisa!
Thank you very much Steve and Betty for your kind words. I wish you all the best for the future. Lisa
5/5
GoogleSeito is an excellent estate agent. Genuinely interested in the customer, extremely knowledgeable and nothing is too much trouble 👍 …
I really appreciate the kind words vanessa! Seito :)
5/5
GoogleSeito visited my property today for a follow up of works which had been carried out, he is always very polite professional and a pleasure to communicate with! Thanks again Rhonda
Thank you for the kind words Rhonda, I'm glad we was able to help😊! - Seito …
5/5
GoogleI had an Excellent customer service with Lisa. I called Hunters Estate Agent to book a viewing a property. They booked me an appointment on the same day straight away with Lisa. Lisa was very professional When showing me around the …
Thank you very much for the great review. I wish you all the best in finding the right property. Lisa
5/5
GoogleLauren is very professional, both during and after the viewing follow up. She even arranged a second viewing ( agreed by the current tenants) on the same day, so that I could get my daughters opinion before committing to the property. …
Thank you for the great review ! Look forward to meeting these expectations throughout the tenancy. Lauren
5/5
GoogleExperience with Hunters lettings was seemless and Sieto was warm and friendly and very knowledgeable about the property I viewed.
Thank you Catherine for the lovely words! I’m glad I was able to help Seito 😊. …
5/5
GoogleCeejay was friendly, informative and lovely to me and our children. He made the whole process easy, highly recommend.
Thank you Zoe, I really appreciate your feedback. I’m so glad I was able to assist you in your property search. Ceejay :)
5/5
GoogleThanks Ceejay for your prompt support throughout. It was very easy making an appointment to view and proceed.
Thank you Kubra! I am delighted that you were pleased with my service and that you have decided to proceed with Hunters! We look forward to helping you throughout your sale! Ceejay :)
5/5
GoogleCeejay was fantastic from the first interaction to the moment I moved I. Thank you Ceejay and Hunters.
Thank you Adam, It has been a pleasure helping you with your new home! Ceejay :)
5/5
GoogleAimee was very professional and helped me find the flat I was looking for, I am quite young so I've been treated like I wasn't worth the time by other agents, Everything they do is professional and by the book, Would definitely use their service again in the future.
Hi Alessandra, thank you soo much for your kind words, we really look forward to working with you throughout your time with us!
5/5
GoogleAmazing service ! Viewing secured on the same day as my enquiry. Lisa is friendly and very professional. Thank you Hunters I am looking forward to moving into my new home 🏠👌 …
Thank you Suzanne. It was lovely meeting you. I am so happy that we managed to secure the property for you. I wish you all the best in your new home. Lisa
5/5
GoogleReally good experience. Ceejay is very helpful and kind. Thank you guys for all the support!!
Thanks Camila, I'm so glad we were able to help and we look forward to welcoming you to your new home. Ceejay
5/5
GoogleLauren Ireland was the agent to attend to us and show the property, the service provided was really attentive and great, we were supported within the show around and information about the property in a very informative manner.
Thanks very much, it was lovely meeting you! Lauren
4/5
GoogleWe have just completed on our home purchase and are so pleased we chose Hunters Estate Agents. Fleur was always helpful and professional, always returned my calls (of which there were many!) and alleviated a lot of the stress we were under. We can't thank the team enough, and feel confident in recommending their services.
Dear Pauline, Thank you so much for your kind words, I am delighted that we gave you the service we strive to offer all of our customers. We all wish you the very best for … More
5/5
GoogleLauren has been brilliant to deal with during our home search, she has kept us well informed, always answers any queries and been extremely professional throughout, a pleasure to deal with.
Thank you so much Amy & Keith, it was lovely to meet you and assist you on your property search. I wish you the best of luck! Lauren
5/5
GoogleGreat job, very helpful and quick response.
Thank you so much, Artur! I am excited to welcome you to your home very soon 😊 Paula …
5/5
GoogleGood viewing! Everything well explained from Paula! Very informative, I recommend this estate agent for a nice and easy introduction to the housing market.
Thank you so much for your kind words Emanuel, I am glad you were happy with my service! Paula :)
5/5
GoogleI am very, very satisfied with Mr. Seito's service. Choosing their property was the wisest decision, which made me feel worry free and effortless. I hope everything goes smoothly. I really appreciate their help. Thank you so much.
Thank you for the kind words Kelly, I look forward to assisting you with your sale😊! - Seito …
5/5
GoogleThe service from both Fleur and Aimee has been lovely from start to finish. From the moment we called to check if there was any news on the property they called the landlord straight away, which helped us to secure property. They have both been professional and responsive throughout.
Thank you for your lovely review Gloria, Aimee and I are delighted with your comments. We hope you'll be very happy in your new home once you move in! Fleur
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Carshalton won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
