Trusted Agent profile · Carshalton, Surrey
Verified
★★★★★
362 reviews across 2 platforms
92 High Street, Carshalton, Surrey, SM5 3AE
Part of Hunters, see every office.
Hunters's office in Carshalton, Surrey, at 92 High Street, is rated 4.8 out of 5 across 362 reviews on two platforms, including 361 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards, where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people, we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property, regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
5/5
GoogleCeejay made what was becoming a stressful experience looking for flats, very easy, he really helped us and even allowed a second viewing of the flat for me as I couldn’t make the first time. A brilliant estate agent.
Thank You Eva! I really value your feedback and we are all thrilled to hear of your positive experience! We wish you all the best in your new home. Ceejay :)
5/5
GoogleThank you Lauren for showing me around a property that is currently on the market to rent. You were lovely, professional, on time and welcoming. You let me feel at ease to ask any questions. Thanks again and looking forward to hearing from you. The property was clean, homely, neutrally decorated and perfect located!
Thank you for the great review! I'm glad to hear your experience was positive. Lauren
5/5
GoogleCeejay Hallam is well communicated and even though he patiently wait for us.
Thank you Ashily, It was a pleasure to assist you on your property search. I wish you all the best in finding your next home! Ceejay :)
5/5
GoogleVery professional; the agents were punctual for viewing appointments, and communication was excellent. Ceejay was particularly helpful during the viewing and promptly addressed any queries we had. They also replied promptly to our emails. Great work, team!
Thanks so much Denoy for your positive feedback! I look forward to assisting you further in the future - Ceejay :)
5/5
GoogleI dealt with Fleur, Ceejay and Chad, all of whom are really friendly and professional, and have made the moving in process and renting process so easy and so simple to follow, and always willing to help. All three are happy to help and to …
Thanks Luke, we are so glad you was pleased with our service. Ceejay
5/5
GoogleSeito was great, very knowledgeable. A real asset to the company.
Thank you Addy, I appreciate the feedback and glad i was able to help😊! - Seito …
5/5
GoogleWhat an amazing and carring staff working in Carshalton branch. I would like to thank Fleur and Lauren to help me find the property in such a short time. They went above and beyond. They chased my applications and kept letting me know if …
Sylvia, thank you so much! It has been an absolute pleasure assisting you through the process. We wish you every happiness in your new home. Fleur and the team at Carshalton
5/5
GoogleI've received an excellent service from the agency. Fast, flexible with scheduling viewings, and super-responsive. Ceejay showed me the flat, processed all my enquiries and facilitated my offer: from viewing to an offer in 3.5h is something of a world record! Recommended!
Thank you so much for your wonderful feedback, Barbara! I’m thrilled to hear you had such a smooth and efficient experience. We always strive to provide a fast, flexible, and responsive service, so it’s fantastic to know it made a difference. I really appreciate your recommendation and can’t wait to welcome you to your first home! Ceejay :)
5/5
GoogleCeejay is really helpful. Wish you all the best.
Thank you Na, I really appreciate your kind words, wishing you all the best too!, Ceejay :)
5/5
GoogleGreat team at Hunters Carshalton. Quick in communication, follow up and in providing the details and guidance required. My property search was smooth and the team was very helpful. Thank you Fleur.
Thanks Tim, I really appreciate your feedback and it's great to hear you were happy with our service. We hope you love your new home! Fleur
5/5
GoogleI was shown around a property to rent by Ceejay a couple of months ago. I loved it and have gone through the whole application process with Ceejay’s help. He’s been very helpful and quick to respond to my millions of questions! Couldn’t recommend him & his service enough!
Thank you Jess for this wonderful feedback! I'm absolutely thrilled I was able to make the process smooth and stress-free for you. Your recommendation means a lot to me. I look forward to assisting you throughout your new tenancy!
5/5
GoogleSeito was a good agent professional.
Thank you Indrit, I'm glad i was able to help - Seito😊. …
5/5
Google⭐⭐⭐⭐⭐ I had a very good experience with Paula.She communicated clearly throughout the process and was always friendly and professional. I appreciate her assistance and would recommend her services to others looking for a rental property.
Thank you so much Dernizia for the lovely feedback, I am pleased you were happy with my service! Paula :)
5/5
GoogleSeito was friendly and helpful
Thank you Calum, it was a pleasure meeting you😊! - Seito …
5/5
GoogleCeejay is super helpful!
Thanks Vincent, I'm thrilled you've taken the time to leave me a review and i'm so pleased i was able to help! Ceejay :)
5/5
GoogleCeejay has been a DREAM to work with - I couldn’t recommend highly enough. Replied to us quickly and with helpful information, we couldn’t have asked for more
Thank you so much Stephanie! It has been an absolute pleasure working with you and I am absolutely delighted we was able to get you the perfect house for you and your family! Ceejay :)
5/5
GoogleJust rented a Property with the Help of these brilliant team. Thank you Fleur for all your help and i did appreciate the flowers. You guys went beyond necessary and i like the clarity with every step of the renting process.
Thanks so much Sofia! We wish you every happiness in your new home and we look forward to assisting you throughout your tenancy. Fleur
5/5
GoogleI am impressed with the timely and close follow up work by Ceejay Hallam. He made my home rental effortless and worry free. Keep the great work and I'm look forward to buy home from you next step!
Thank you so much ! I'm thrilled I could make your rental experience effortless and worry-free. Providing timely support and peace of mind is exactly what we strive for, and your feedback means a lot to us. We look forward to assisting you again when you’re ready for your next step into homeownership! Ceejay :)
5/5
GoogleHad viewing a today with ceejay from hunters very polite and professional person
Thanks, Talha, I’m looking forward to working with you through this exciting new chapter! Ceejay 🙂
5/5
GoogleThank you so much to the Hunters Lettings Team! I have been renting with Hunters for several years and cannot fault anything. They are reasonable, trustworthy and reliable! Whenever I have had a maintenance issue or a simple query Sally and Graham reply quickly and sort out anything I need! I look forward to the years of good service that are yet to come.
Hi Claire, It has been a pleasure having you as one of our tenants. We are looking forward to helping you out in years to come. Many thanks Sally and the Hunters team
5/5
GoogleWe have been dealing with hunters for the past 5 years and have experienced great customer service and very friendly staff with a special mention of Fleur who has been fantastic throughout our 5 years. I would also like to mention Aimee and Sarah who we have dealt with more recently who have both been very helpful and supportive. Would highly recommend.
Hi Hayley, thanks so much for your review, we are so pleased that you had a great experience and that we gave you the service we aim for! Wishing you the very best for the future, Aimee, Fleur and all at Hunters Carshalton
5/5
GoogleI dealt with 2 very friendly and helpful ladies by the names of Lisa and Fleur. They both helped a great deal with finding a property to rent. I would like to thank both women for all their help and support in what is …
Hi Steve, thank you for the feedback and your kind words. I wish you all the best in your new home. Lisa
4/5
GoogleCeejay was my property agent to rent a house in Carshalton. He is professional and clear to explain the house features and conditions.
Delighted that you found Ceejay to be professional. We look forward to assisting you throughout your tenancy. Fleur
5/5
GoogleWe’re having a great experience with Hunters Carshalton. Fleur and Ceejay are very efficient and have kept us well informed of any updates.
Thank you Jefferson and Krystel-Joy, We're so glad we have been able to help you and can't wait to welcome you to your new home! Ceejay
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Carshalton office has 362 reviews across two platforms: 361 on Google, 1 on View Agents.
Hunters Carshalton is rated 4.8 out of 5 across all 362 reviews, and 4.8 out of 5 on Google from 361 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Carshalton won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Carshalton, 92 High Street, Carshalton, Surrey, SM5 3AE.
