Trusted Agent profile · Carrickfergus

Gareth Mills Estate Agents Carrickfergus reviews

1.7

★★★★★

2,117 reviews across 2 platforms

1 Castle Street, Carrickfergus, BT38 7BE

Part of Gareth Mills Estate Agents, see every office.

Gareth Mills Estate Agents's office in Carrickfergus, at 1 Castle Street, is rated 1.7 out of 5 across 2,117 reviews on two platforms, including 135 Google reviews rated 4.6.

Google logo

4.6 / 5

135

Reviews on Google

This office

Trustpilot logo

1,982

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.

1/5

Trustpilot

animal cruelty / shooting animals

Facebook’s response to my complaintWe didn't remove the videoTo keep our review process as fair as possible, we use the same set of Community Standards to review all reports.We've taken a look and found that this content doesn't go against our Community Standards.We understand that this might be upsetting so we recommend exploring the options available to control what you see.You can also request a review within 180 days if you disagree with the decision to not take this down.

D · 9 May 2024

1/5

Trustpilot

worst customer service anywhere

They billed us for things we should not have been billed for then got no help from customer service who then passed it on to payments. 3 days later I look in the support inbox as instructed and it shows that the ticket is resolved but no answer was ever actually given. It boils my blood that I can't just speak to someone with the knowledge and authority to resolve this matter.

Alex · 24 September 2024

1/5

Trustpilot

I hate facebook with a pasion

I hate facebook with a pasion. I hate StoriesI hate whatever is shown in my feedI hate that the app reloads the feed when i look away for 2 secondsI hate that every post/comment are "fact checked" by woke lefties who dictate what's facts just because they dont like to hear the truth. I hate all the ads everywhereI hate the suggested contacts when sharing something on Messenger.. Just show people i talk with EVERY DAYJust go away Facebook.

MartinK · 26 May 2024

1/5

Trustpilot

No customer service

No customer service, someone hacked my FB and got my account suspended 6 months ago, I’ve been emailing and messaging but no help or responses. You can only appeal FB via your insta but the person who hacked my FB connected a random insta to it. I don’t understand why there would be ONE route to appeal, and if you don’t have an insta connected, you simply cannot speak to anyone?? I had FB for 18 years I’m FUMING with them. Ridiculous.

Anonymous · 8 May 2024

1/5

Trustpilot

Customer service is terrible

Customer service is terrible. my personel account got hacked so I couldnt access my business accounts . I used facebook greatly to promote my businesses, even through facebook adverts, paid! After countless messages an emails to facebook. No replies, nothing resolved. A very loyal customer for years has now lost faith in facebook completely. Also has scammers on facebook so be very deligant people, dont be taken for a fool.

Heather · 25 October 2024

1/5

Trustpilot

Facebook - Hacked And Permanently Disabled.

Hello Facebook,I regret to inform, I have had a Facebook account for over ten years, used it for business and working on television. Recently been hacked and disabled. Had to open this account to find some support and I have had no customer service since. I have now contacted my solicitor and mailed their legal department. Been over three weeks and heard nothing back. I have been treated like I’m none existent and left in the dark. I will hopefully recover my personal account and business page soon.Kindest regards,Theodore Chana.

Theodore · 7 May 2024

1/5

Trustpilot

My account was Hacked over a week ago

My account was Hacked over a week ago, all my personal details were changed, so there was no way I could access anything. Even putting my old details in, I could not restore or get back into the account. Worse still, Facebook has no contact details, and even using 2 E Mail addresses I had for them, explaining the situation, I heard nothing back from them. So now my account is being used by a Fraudster who easily managed to change all my details, whilst the real person cannot do anything. Totally useless Company.

Alastair · 6 May 2024

1/5

Trustpilot

Now Facebook… my first STABLE account…

Now Facebook… my first STABLE account was made in 2010 (I had an account before that one, that randomly got deleted.) I ran through so many accounts because of Facebook security issues. I’ve been having the same issue I’ve had on TikTok on Facebook for the longest times. I know someone has been on my account because they’re unblocking people I’ve blocked already, but there’s no suspicious activity and I know I haven’t given anyone access in years and changed my security information a bunch of times since then..

Shyzea · 5 May 2024

1/5

Trustpilot

Multi billion dollar company yet offer…

Multi billion dollar company yet offer no real time actual support after you have been hacked. Facebook is the anti christ of humanity. I hate you 🤬🤬🤬

John · 2 August 2024

1/5

Trustpilot

Filled with scammers

Filled with scammers. Emma watson. Visited 110 groups. All fake, scammers and liars. Won six cars, over 7.2 million USA dollars. Amount received none. Constand demand for money for membership cards, visiting paperwork etc especially 100 dpllar apple cards. Received demands for money to buy food because they were starving and treated like slaves. Reported this frequently. Not a single site was removed. Posted warnings on main page nothing happened.

Jonathan · 20 October 2024

1/5

Trustpilot

Hacked Facebook Account

Hacked Facebook Account Facebook no response!!!Facebook Support Team!!!I hope this message finds you well. I am writing to urgently bring to your attention a significant security issue regarding my Facebook account, george-kouskounou@hotmail which was maliciously compromised in November 2023.On November I received an email notification regarding a password change request for my Facebook account. It's crucial to note that I did not initiate this request. Subsequently, all devices were logged out of my account, and despite numerous attempts to contact Facebook via emails and support channels, I have been unable to regain access.Upon conducting a thorough investigation, I discovered that my hacked Facebook account was illicitly linked to other accounts, notably an Instagram account under the username "4wwildalepo4," which I neither own nor recognize. This unauthorized linkage led to the suspension of my Facebook account due to a violation of your platform's rules.As a direct consequence of this security breach, I have been compelled to create a new Facebook account. However, I am urgently appealing for your assistance in recovering my original account. Its significance extends beyond mere social connections, as it houses over 5,000 cherished friends and contains irreplaceable family photos of immense sentimental value.To substantiate my plea for account recovery, I have diligently compiled and attached several supporting documents, including a copy of my passport, a screenshot of the account suspension notification, evidence showcasing the unauthorized Instagram accounts linked to my profile, and a telephone bill displaying my name and location.I must emphasize that the current situation, characterized by the unauthorized access to my account and subsequent suspension, is both unprofessional and unacceptable. Therefore, I implore your prompt attention and resolution of this matter.Your immediate intervention and cooperation in rectifying this security breach will be greatly appreciated. Please treat this matter with the urgency it warrants, as it has significantly impacted my online presence and peace of mind.Thank you for your understanding and anticipated cooperation.Sincerely,George Kouskounou

George · 29 April 2024

1/5

Trustpilot

My meta verified personal account being…

My meta verified personal account being suspended and when i tries to login the suspended notification would be given that my instagram linked account was used in spamming activities but i have nothing to do with that mentioned insta account. I don’t have that insta account on that specific name. I have tried to contact with the meta support as well but no response i have got so far kindly recover my facebook account so that i can use my facebook.My account name : Abid MehmoodEmail: chabid215@ gmail.com

Abid · 28 April 2024

1/5

Trustpilot

Garbage Security

They don't care about security. Ive been receiving password reset emails for the past week. 10+ a day, when I requested my account info, the IP of these is from all over the world.What kind of stupid system lets resets come from halfway round the world within a couple hours of each other, who am I, The Flash?Theres no way to turn off these emails, so I have to either get spammed, or make a new email address to link to my FB.Also when the emial is sent, the reset code is in the header, great security there Zuck.But we all know you're a robot anyway.

J · 27 April 2024

1/5

Trustpilot

Idiotic site run by basket cases!

I posted an innocent post on the hand maids tale. A woman came back, mouthing off telling me how lucky I am not being stoned etc.Then proceeded to swear at me.I replied would she not swear, as my post was simple, she says oh it’s all about you! Which I was flummoxed at and I said she was mouthy, guess who got a ban? Not her. Facebook are absolute w@nkers

Ceinwen · 14 October 2024

1/5

Trustpilot

Pathetic Company fo advertisers

Pathetic Company fo advertisers. they will suspend your ad account for no reason at all and you will waste your precious time and energy speaking to support that reads a pre written script. they will not help you, they will not escalate the issue cause they thing they are so big. only thing facebook is alive is due to ig and pretty soon facebook.com will not survive as users are going our and advertisers are also stopping

DigitalShift · 17 June 2024

1/5

Trustpilot

Facebook doesn't protect its users…

Facebook doesn't protect its users information or accounts. There is no customer service when you have been hacked. If it can't protect its users and there is no customer service it will slowly fade into like past!

Larry · 8 January 2024

1/5

Trustpilot

Suddenly lost my account after 16…

Suddenly lost my account after 16 years! No reason given.Many good memories with friends now all gone.Thanks Zuckerberg FOR NOTHING!Hope your Facebook goes t*ts up ASAP

BARRY · 7 August 2024

1/5

Trustpilot

DON’T SHIP AN ITEM YOU SOLD ON FACEBOOK MARKETPLACE THROUGH THEIR SHIPPING SERVICE

My review is for Facebook Marketplace which owes me $180 for an item I sold on their platform. I recently purchased a new iPad so I placed my old one on Marketplace. It was in excellent working and cosmetic condition. It sold and I opted to ship it through the Marketplace shipping service which sent me a prepaid label, the cost of which would be deducted from my sale revenue. So, in effect, they are acting as my “agent” by collecting the money from the buyer. In addition, they charge a fee which is also deducted. I was to receive the balance of the proceeds from the sale once the iPad had been shipped and received. I have used this service before so when the money owed me was not deposited in my PayPal account after a reasonable time I contacted their customer service by email (it is impossible to speak with a live person). They responded by letting me know there was an issue with the buyer regarding payment. I was told that the money owed me had been placed in my “account” and it would take over a month for them to release it. When the month was up I again contacted Marketplace and went back and forth with them until their final correspondence basically said there was nothing more they could do (translation: I am SOL in receiving my money from the sale or the return of my iPad!). My question to them would be why they sent me the shipping label before the buyer had paid for the item? If I had shipped directly I would have “money in hand” first. They took over my transaction so they are responsible for not being paid which is between Marketplace and the buyer. I believe Marketplace should pay me, a retiree living on a fixed income who makes a little extra income by selling on Marketplace and eBay, directly. Like that will ever happen!

Pfkastner · 19 April 2024

1/5

Trustpilot

Instagram Facebook scam

Seen this message “ your instagram account is breaching rules - please login to your account and follow rules “ Not our instagram account to be able to sort - that’s the first scam but this results in - Our business - New Road Service Station Facebook page was compromised by a scammer and facebook are useless and exceptionally unhelpful in getting your account back from fraudsters - I’m shocked Facebook doesn’t seem to care or have any decent procedures for this - seen many comments mirroring mine and their whole business relied on FB - sort it out you are a multi million pound business !

Kirsty · 18 April 2024

1/5

Trustpilot

Such a bad user experience is unbelievable.

Facebook blocked my main account and Ad account for no reason, but surprisingly, they continued to deduct my ad fees from my bank card (my ad settings were set to run long term before the account was blocked). Since my account was blocked by them, I couldn't log in to the ad account to set it up. I sent them several emails emails, but no one responded. Such a bad user experience is unbelievable.

Xiangjie · 5 August 2024

5/5

Google

I have dealt with Gareth and his team for a number of years both as a landlord, selling houses and more recently buying a house through them. They are always professional and will go that extra mile to support you. I cannot recommend them enough.

Kim · 24 August 2025

5/5

Google

I cannot speak highly enough of Gareth and his team. Most of my communication has been with either Karen or Gareth and has consistently been to the highest of standards. They react so quickly to any issues and are beyond supportive. My house was sold very quickly which has been the case on each occasion they have been responsible for the sale of my properties. I will be selling another house in the not too distant future and would not consider going to anyone else. I cannot express how supportive Gareth and Karen have been, taking all the pressure away from me. I would highly recommend Gareth and his team to anyone thinking of selling a property. I have sold quite a few properties in the past, no Estate Agent has come close to Gareth’s in relation to speed of sale, professionalism, support, friendly, understanding and the list goes on….. Thank you so much!

Eithne · 16 April 2024

5/5

Google

“Gareth Mills” estate agents were recommended to me. I was not disappointed. Expert, friendly, good advice. Excellent presentation. Everything I wanted when I put my property up for sale in their hands. Even when I changed my mind and decided to rent my property, using another of their knowledgeable team, utilising them as management agent, I was impressed. They talked me through every stage of renting process, they interview prospective tenants and sort out all the admin required. Use them, take the stress out of renting. Highly recommended. Syd Adams

Sydney · 16 April 2024

5/5

Google

I cannot thank Gareth, Karen, Ashleigh and Irene enough for their help and support whilst selling my property - it was a breeze. The property was listed the same day, the viewings were managed without any hassle, I was kept fully informed every step of the way and the best part was that it was sale agreed WITHIN A WEEK! Certainly would recommend them to anyone looking to list a property as they know their stuff and I will use them again in the future.

Jonathan · 16 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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