Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst customer service ever
Worst customer service ever! I sent several messages about payment problems and it seems none really cares, because all I got as reply every time, that I have to explain all over again to a different person!Their support system does not work! They dont offer solution but tell you, that dont worry, we will solve your problem and if you dont have anything else to discuss about, than we will close this chat and wish you a nice day!!! So then, you lost your support ticket!!! ITS a NIGHTMARE system! Doesnt matter how many time I contacted them, its exactly the same every time!! Such a huge disappointment from Facebook!They block credit cards, because my bank did not let the payment go through due to the very serious fact, that the amount that needed to be paid ($45.93) in their system was smaller then what they wanted to charge ($58.33) after the verification!! And then because you keep trying, they restricted them, stating fraudlent actions!!!!! Unbelievable!!!
Lamariee · 4 April 2024
★★★★★ 1/5
TrustpilotTrust facebook the same as you would…
Trust facebook the same as you would trust a pedo with your children. Absolutely don't.If you cause drama or are part of drama, you are entirely free to post. If you pay facebook, you can scam scam scam. If you be yourself, you will be limited. If you then ask for help, you will be silenced. Over 15 years a member. Zero trust. Only use it to speak with people at times. Facebook has less than no respect.
Banton · 12 May 2024
★★★★★ 1/5
TrustpilotFacebook decided to lock my account…
Facebook decided to prevent me from using my account yesterday, even though I was using 2 factor authenticaton to log in. "We've seen unusual activity on your account. This may mean that someone has used your account without your knowledge." This is of course bull. They will not accept a form of ID (drivers licence), so my account and images have now all gone. They will let fraudsters use there platform to rip people off (try "buying" a tesla for £9k, enough are advertised by fraudsters on facebook, who all seem to sell 20 odd cars at truely unbelevable prices and facebook do NOTHING, as they gain revenue for other adverts on the pages) but act responsibly, and you will be next.
Dave · 3 April 2024
★★★★★ 1/5
TrustpilotOppenheimer in the 21st century
Aside from the fact that FB started the decline of civilisation.It used to be clean, a way to connect. Now, bloated with adverts. You look at your feed, it changes on every refresh.Meta, or whoever owns it now should be ashamed, destroying humanity. People do not talk any more, my friend refuse to communicate by phone or face to face.I lay, near death on the floor for 10 days with unfinished messages. Friends too busy posting pictures of cats and holidays than to contact me. Now, we have AI in the mix, the machines run the Internet. FB is a dangerous social media gone wrong, along with YouTube and the others. Google et al. History will bear me right, mark my words
MrGuy1970 · 1 April 2024
★★★★★ 1/5
TrustpilotFacebook sucks
Facebook sucks. i said to someone "all i see you doing is B!tching and complaining" and i get banned 3 days and cant post to groups for 30 days. i report people saying really disgusting racist things, report violent videos, videos and ads with nudity, preteens or younger in underwear being sexual and guess what? nothing...they just tell me it didnt go against their community guidelines. perhaps if my comment made them money they wouldnt ban me. its disgusting what fb turned into. zuckerbutt needs to just FUHK off already. hes part of the problem in this country.
Hans · 1 April 2024
★★★★★ 1/5
TrustpilotI'm absolutely disgusted with FB's…
I'm absolutely disgusted with FB's 'boost' facility in Marketplace, don't ever use it, whatever you do - not if you're only selling a single item. They deliberately make it as complicated as possible, by bamboozling you with lots of different options, thus confusing your understanding of exactly how much you're being charged, and for how long. I posted a single item two days ago, and somehow, they have managed to charge me nearly £15.00. That's ridiculous, and when you try to cancel, you'll be told you have to 'pause' your ad, and pay the outstanding balance (yes, they appear to want another £2.00 off me) in 72 hours. For obvious reasons, there is no simple 'cancel boost' button, because they'd rather have you in a state of confusion, than cancelling their extortionate 'boost'. Never again, and I don't believe I had the 1000's of clicks they claimed I had on the item, because it's highly specialized, there simply wouldn't be that many people interested. Lying, money grabbing, dishonest thieves. Don't be taken in.
Ali44 · 31 March 2024
★★★★★ 1/5
TrustpilotRubbish
I created a Facebook account years ago and now as I don't use it anymore, I want to delete it. BUT because of the nonesense security, I am not able to access my account to delete the account. Apparently, I can only enter my account only on the device that's it's recognised, which I'm 100% that I do not have it anymore as it's been a long time. I tried looking on the Account Centre to see if I can submit a ticket, but nope. It looks like I cannot acces my account forever. This is totally rubbish. Worst social media ever.
Aisha · 31 March 2024
★★★★★ 1/5
TrustpilotScammers hacking and running Facebook Groups
I was an admin for an active Facebook group until about a week ago when a hacker joined, took over the admin rights and took my admin role from me. He also removed the other admin and unlinked the associated page. Because I was the creator I am still a member on the site. The hacker has over 150 groups listed on his profiles - all of where he got admin right in the last few months.I contacted Facebook at least 10 times about this hacker and they have not responded to a single approach. I emailed their support team and reported it through the app several times as well. I know some of the members of the group also reported the hacker - but Facebook remain idle on the matter.In the last few days, I have looked at some of the other group this guy hacked and this led me to other hackers. Every time I find one and go through their activities they lead me to more hackers and hacked Facebook groups. I gave all this information to Facebook - and they simply do not respond, which, in my view, both encourages scamming on the site and puts group members security at risk. I contacted some of the other previous admins of other groups, where I was able to identify them, and the ones that answered me confirmed their groups were either stolen, like mine, or one person's group was so bombarded by porn that when the scammer offered to take the admin role, she gave it to him.
Eileen · 30 March 2024
★★★★★ 1/5
Trustpilotheaven for scammers and traffickers
Well i belive facebook is beyong unsafe, and more like a very dangerous platform you have to be constantly carefull just to navigate , chat, view pics or videos, to many scams and hackers on facebook, and there is no security what so ever for any users. any false pages personal or business can contact you or mess with you in way by a quick interaction. if they had verified users with goverment id. all the scamers, hackers wont be able to hide who they are and there personal contact details. so that the authorities know where to look and for whom. thats why favebook is a heaven for human traffickers, illegal supliment, identity theft, bank or cc thieves, all sorts of dangers actualy found on fb, on top also the market place so you can always meet or be setup by any crimanal groups. I dont see why they dont have an id check.
Carlos · 27 March 2024
★★★★★ 1/5
TrustpilotFull of scammers on Marketplace
Such a big company, so advanced in processing our private data, and still, their Marketplace is FULL OF SCAMMERS...All they do is sit and watch... and profit.
Cat · 29 June 2024
★★★★★ 1/5
Trustpilotmy account got hacked and they used my…
my account got hacked and they used my account to hack 3 of my friends accounts one of which is an olderly lady and there is little to no help in getting the account for her back which is discusting if somone at facebook sees this then please sort your recovery process out as its really bad, i took me four hours to finally get my account back but still having no luck getting my friends back!
Jason · 23 May 2024
★★★★★ 1/5
TrustpilotREVIEW PAGE is for reviews!
TOTALLY useless at customer support, non existent in fact... There's very obviously a reason you don't have it, you would be swamped with all the complaints. Even reading the reviews are alarming... Whilst most are relevant as to what this "review" page is for - reviewing facebook, still some wackos even on here spouting their unneccesary, religious, bigoted and downright dangerous nonsense. This is a REVIEW page. Go peddle your witchcraft elsewhere, say on facebook?!!!!! That's all its good for
Mrs · 26 March 2024
★★★★★ 1/5
TrustpilotConstantly tagged by scammers making money off the back of legitimate charities and fake…
Constantly tagged by scammers and fake accounts when I comment on charity posts. Facebook / meta has absolutely no response when these scammers are tagged (by me and others). They never take them down. I have reported dozens of these accounts. (These scammers are selling merchandise with non profit / charity logos, by pretending to be representing the charity). Tied to facebook because all the animal rescues I volunteer use it. I wish there was an alternative because Mark and Meta don't give a xxxx. They just want the advertising dollars.
Caiti · 24 March 2024
★★★★★ 1/5
TrustpilotDon't even try using Facebook dating…
Don't even try using Facebook dating it's a complete sham!! It's completely loaded with fake profiles which I reported, 39 recently. I get some crap back from them that the profiles don't violate their rules even though they're completely fake! You can go on the internet and search a picture in a reverse photo program and find where these people are stealing the pictures from!! It's a complete utter failure!!!The only things Zuckerberg cares about is giving money to the Democrats
Daniel · 24 March 2024
★★★★★ 1/5
TrustpilotSTOP USING FACEBOOK, THERE FULL OF PEDOPHILES,PORN,STREET WALKERS,& MINOR EXPLOITATIONS.
FACEBOOK SHOULD BE SHOT DOWN COMPLETELY. THE OWNER OF FACEBOOK IS NOTHING BUT A 2 FACE, HE'S AWARE OF EVERYTHING THAT'S GOING ON IN HIS PEDOPHILE COMPANY. HIS FACE LOOKS LIKE HE DOSEN'T BRAKE A SINGLE PLATE IN PUBLIC??? BUT BEHIND 🔐 CLOSE DOORS IM SURE HE IS A BIG PEDOPHILE JUST LIKE ALL THE PEOPLE HE HAS WORKING FOR HIM.. WHEN YOU MAKE COMMENTS ABOUT THE TRUTH THEY BLOCK YOU OR SUSPEND YOUR ACCOUNT LIKE YOUR COMMITTING A CRIME, WHEN THERE THE HELL DOING IT!!! BY LETTING LITTLE'S GIRLS VIDEOS DRESS LIKE STREET WALKERS AND THE MISIC WITH LOTS OF PROFANITY WORDS IN SPANISH.. WOMAN HALF WAY NAKED LOOKING LIKE HOOKERS, PORN SOLICITATIONS, AND WORST LOTS OF PEDOPHILES MAKING COMMENTS TO THIS LITTLE GIRLS THAT ARE BEING EXPLOITED ETC.. IT DOSEN'T MATTER HOW MANY TIMES YOU REPORT THIS ISSUES, THERE NEVER TAKEN DOWN. BUT YES THIS SICK AS_ PEOPLE THAT WORKS THERE HAVE THE THAM NERVES TO BLOCK YOU??? FACEBOOK IS AS DIRTY AS POLITICS.. SHAME ON THE OWNER?? CLEAN YOUR NAZTY DIRTY WEBSITE, CAUSE YOU KNOW 100% THAM WELL WHAT'S GOING ON..
Keisha · 24 March 2024
★★★★★ 1/5
TrustpilotI’ve seen spams & got scams
I’ve seen spams & got scams like, female minors under 18 posing on IG. Can’t believe, Mark Zuckerberg & the parents are allowing explicit clips like this…bunch of perverted sleaze bags. I deleted my FB cuz, I received a msg from a female scammer asking if, I was single like she wanted to date me. I replied, “yes” why where are u from?? “NOT” bc, I’m interested or anything. So afterwards, I deleted my silhouette on FB. Even viewing photos of companionship/family gatherings looking like their lives are always sublime which is NOT. It’s fictional…. Really. Even, viewing wedded couples or single parents with their children like saying, “MY KIDS ARE MY WORLD” surely they are but, why do we ALWAYS need to see this?? Bunch of narcissistic a****holes that are interested in themselves. I’ve, attempted FBMP too. I had 1 customer that insufficiently paid less money for buying my CD’s. What a cheapskate. I also ended up in FB prison which was a hassle. Even them improvising videos & memes for entertainment on Tik Tok or FB is just sickening. Screw FB & screw Zuckerberg.
Chris · 23 March 2024
★★★★★ 1/5
TrustpilotScammers allowed to operate for weeks and months
I have reported many scam pages that have stolen money from many individuals.But Facebook allow these pages to stay up. And the ads continue to run.I alert the companies but they are also unable to get Facebook to remove these pages and ads even when there is obvious copyright infringement.This makes Facebook a dangerous social media platform for our more vulnerable friends and family.
Dr · 19 December 2024
★★★★★ 1/5
TrustpilotPure indoctrination of our children to…
Pure indoctrination of our children to eventually normalize s^x with young people. Map minor attracted people coming soon courtesy of the lg''q community. Where does it say minor attracted to grown @$$ men?They fact check they remove you to the lower feed and shadow ban you for speaking a truth yet you report a ped@ account or animal's being abused or someone being stabbed which I've seen and your told to block them they aren't breaking any rules. Zuckerberg said in court fact checkers are just students with opinions !!He was also called out for allowing ped@ sites and allowing grown men to visit them. He's excuse was disgusting saying " we give people the choice to choose before they visit the site's but stumbled when asked why he doesn't remove them. He's a pervert like the rest of the elite running our world and the agenda is clear. Normalize sex with children. Confusing them to think they are gay or trans at 7 years old. Wake up world and don't say you wasn't warned.
Jermaine · 19 March 2024
★★★★★ 1/5
TrustpilotMy account has been hacked
My account has been hacked, all of my log in details have been changed. When I try to log in with an old password it says account has been disabled due to a linked instagram account I have never heard of. I appealed and sent in a selfie, rejected. No customer service, no one to talk to. Tried to open a new account and it rejected that too. Looks like I am done with Facebook but to be honest it’s become a joke anyway, saturated with scammers and the user experience is dire.
Warren · 19 March 2024
★★★★★ 1/5
TrustpilotMy daughter’s account was taken over by…
My daughter’s account was taken over by someone else. She was locked out, everything was changed except for her name. I have screenshots of them changing over with their email address and phone number. They are also messaging people with cash app with a name (I also have a screenshot of that) demanding people to give them money! I’ve had many people report it, but FB says it doesn’t go against community standards so it will remain open. While these hackers get to use my daughter’s account to do whatever they please!! I just want her account deleted so they aren’t using her information and her pictures!!!!
Shandra · 18 March 2024
★★★★★ 1/5
TrustpilotAbsolutely joke
Absolutely joke . Lost an account of since 2007 lost photos clients contacts messages all because I got hacked. Try to appeal but asks me to log in to send the form , what logic is that. Worst of all I had two step verification on and when it went down last month I couldn’t even log into my own account because I needed to confirm the log in code from an account I was logged in . But obviously wasn’t logged in , so if I have to go through all that how can someone hack my account and all I get asked is to confirm if it’s then ( I clicked it wasn’t me ) then to change password by that time I couldn’t do anything . Tell me where your two step veto still came into play then. Your customer service is poor fraud hacking and absolutely nothing in place to protect and help the so called customers you aim your product at. What a let down if a service honestly there needs to be more in place to help people when they got hacked. You end up in a cycle of click link try this try that to end up at the same place over and over just have someone there to talk to if they have tried everything and Carnt get no where .
Richard · 18 March 2024
★★★★★ 1/5
TrustpilotSo now I notice how facebook will stop…
So now I notice how facebook will stop your views for no apparent reason controlling your view count,this is so sad that everything is either controlled or fake.Is there any other social media apps that better then meta.And your only me photos and videos are being seen, just try posting a video an make your audience only you to see an watch the view count later.
A · 15 November 2024
★★★★★ 1/5
TrustpilotScam alert!! Facebook has turned into a scam
Shame, shame, shame Facebook. I have never come across a company as scandalous as this. I have turned these fake profiles in trying to scam me out of my money and out of my friends money and my mother’s money. And you’ll never do anything about it and that’s gonna be your downfall. I’m going to do this every time so I try to scamming and somebody just tried to scam me a couple days before this day . Which makes you pathetic
Sheila · 17 March 2024
★★★★★ 1/5
TrustpilotSending ridiculous emails regarding security
I am bombarded with inaccurate emails from Facebook.This is often sent to me:‘It looks like someone tried to log in to your account on dd/mm/yyy.An alternative email Facebook often send, equally inaccurate and unnecessary is:‘We've noticed an unusual login from a device or location you don't usually use’. I always log in from the same PC, in the same room of my one and only home.Facebook appears to have robotic faulty security systems. Probably ancient technology.It’s inconvenient having to read these emails and worse when a password has to be reset yet again.Then even worse is an email with a link that is highlighted as being to a dangerous website by antivirus software.I expect an unhelpful robotic reply to this review (if Facebook respond). That usually happens.
JaSoldier · 16 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
