Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotFacebook fails to protect from Hackers and Disables Accounts without an appeals process
I have been caught up with hacking loop that is preventing me from accessing account. This is what happened, somehow an individual has linked an Instagram to my account, they gained access to the Facebook account, got all the information they needed for whatever purpose they intend to use it for and then changed the age to under the legal requirement, which has prompted Facebook to disable it. They must have changed the email address as I did not receive an email that provided a way to appeal. Facebook Help pages require either that I log into the account, which I can't as it is disabled or log in via Instagram but the linked account is the hackers so I can't appeal through either of these means. I just want my photo's and contact lists back. The account is over 20 years old. I have lodged a complaint with the government bodies here in Australia, as Facebook failed to protect my privacy and have again failed me by providing no way to resolve this situation.
Rebecca · 21 October 2024
★★★★★ 1/5
TrustpilotFacebook Suspended Account For No Reason.
Was using Facebook when a screen popped up saying my account was suspended for violating their “drugs, guns, and other prohibited goods” community standard and I that have 180 days to appeal the suspension. If I don’t appeal within that time frame, my account will be deleted, or if the appeal is denied, my account will be deleted. I then received an email stating the same thing. When I pressed the “appeal” button, it asked for my phone number to send a verification code via SMS. I entered the number and no text arrived. Tried this four times and nothing. Then had to download WhatsApp to get the code. Entered the code and then had to enter a code that was sent to my email. This was on 10/16/24. I never received any warning or anything…just poof! Still unable to access the account and no reply from FB. I use the app to keep in touch with family and friends, especially after the recent hurricanes in Florida and North Carolina. I have never posted anything drug or gun related, nor have I posted anything about any of the “prohibited goods”. Pretty sure their stupid AI monitors had a hand in this. Hopefully the account is restored soon. If not, I’m done with Facebook and Zuckerberg’s regime!
Wade · 18 October 2024
★★★★★ 3/5
TrustpilotDecent enough
Decent enough service
Don · 15 October 2026
★★★★★ 3/5
TrustpilotGood service
Good service overall
Ramon · 15 October 2026
★★★★★ 3/5
TrustpilotNice experience
Nice overall experience
Tim · 15 October 2026
★★★★★ 3/5
TrustpilotGood service
Good service overall
Gilbert · 15 October 2026
★★★★★ 1/5
TrustpilotBad facebook service
I have used face book for many years - I dont allow public feeds but some do get through but I dont answer them, I have a list of contacts my friends and a short list of groups, there is no reason for me to be blocked but I am, or at least thats one of the messages I get the other is (we can not log you in at this time) or (there is an error please try gain) This has been going on ever since i bought my Chromebook 6 weeks ago.
Anne · 16 October 2024
★★★★★ 1/5
TrustpilotThis company face book ,Ebay and other…
This company face book ,Ebay and other American tech company don't feel any responsibility for the people account which they host in Europe and around the world.any time they want they harras people by illegally blocking them from having access to their own face book or account and they never respond to people about their own account properly or they never respond.we call all the governments to be tough to such a soft dictators and Respect people rights before the people raise to inforce you.those rootless people who owned such a companies they come from nowhere and earned billions by lies and treacks and give nothing to people.
Uk · 13 October 2024
★★★★★ 1/5
TrustpilotThis platform just gets worse and worse…
This platform just gets worse and worse , I joined when it first appeared and it was fresh and more importantly FUN! Now it's turned into nothing more than a platform that batters you daily with nothing more than ads and content it wants you to see regardless of turning off every option , blocking and hiding all content , yet mysteriously these pages and suggestions pop up within seconds once again.Also you get a warning pop up if you use a word or a particular name from history the facebook police don't like yet the amount of terror groups, animal cruelty, sexploitation and groups with vulgar language in their titles is acceptable. Honestly, this platform has fallen so far into the toilet its staggering, I just wish the groups I'm involved with moved to another platform as facebook has long gone being socially enjoyable and it has no shame making you the user a commodity for its advertisers .
Alf · 11 October 2024
★★★★★ 1/5
TrustpilotBye FB
I took a break from FB and deactivated my account a few days ago. After reading these other reviews and seeing how I am seeing that many people have had/are having the same problems I have. Last year my account was hacked and I have not been able to get it back. I started using my 2nd account. Its gotten way way too overwhelming. CONSTANT Ads. Constant friend suggestions and group suggestions. I am a fan of FB groups but please stop showing posts from groups I am not in! Its sadly not a place to just connect with friends anymore..
Beth · 9 October 2024
★★★★★ 1/5
TrustpilotDo not try to sell stuff on Facebook
I had some craft stuff to sell.I listed it at less than Amazon and aliexpress prices to get rid of it quickly. Within 3 days I received about 3 warnings my ads were fake items or misleading.They were beads with accurate description including pictures taken with a US coin to show size.I had at least 3 warnings I had to reply to.Then on about day 4 of this ordeal in my account I find out my account was logged into in Vietnam.I try to change my password. Facebook does not allow me on the grounds I have not had the account long enough. My account was suspended 2x and opened after replying to their complaint. I spent 3 days making the ads.I had dozens of replies. The ratio of completed transactions to replies was very small.I also have strong poltical veiws.I wonder if the people I was informing the public about looked up my ads and made false accusations. The stress level they created when they allowed someone from Vietnam to log into my account gave me only 1 option.Delete account. I had to Navigate through many instructions to delete and I deleted account.
Purple · 9 October 2024
★★★★★ 1/5
TrustpilotFacebook deducted money from my credit…
Facebook deducted money from my credit card without my authorization. Oddly enough, this shot was taken from Vietnam in Vietnamese circular currency and what's funnier is that I don't even have a Facebook account. You cannot make people members of your site at gunpoint. Facebook took my credit card information and money without permission. I had to close my credit card just because of this. For this reason, although I expect both an apology and compensation, if there is no response on this issue, I will definitely sue your company financially and morally!
Barlowe · 4 October 2024
★★★★★ 5/5
GoogleMy daughter’s house sale was finalised today after a few setbacks beyond our control. I would highly recommend Gareth Mills Estate Agents who took us through to completion in a totally professional manner. Karen Robinson in particular was extremely supportive and encouraging with no problem insurmountable. She really inspired confidence and we were reassured that every situation was under control, so comforting. Thank you so much!!
Mark · 16 April 2025
★★★★★ 1/5
Trustpilot@facebook dear please my personal…
@facebook dear please my personal facebook account is blocked for no reason and therefore also my business accounts. I can not contact anybody from facebook or meta. So please help me to get back my accounts. For my little charmy hotel and weddingplanner it is really important In had 6000 followers I worked really hard for it. Please help me please!!!! SilvieLarsSomersPauwels and Hacienda Guaro Viejo, also instagram is connected. It is my life... 20 years of pictures and friends. Contact me +34638245642 Silvie Meta Meta for Developers Meta for Business Mark Zuckerberg and Facebook - Newslines MarkZuckerberg undefined Facebook Facebook Public Affairs Meta Facebook Instagram Instagram for Business help uss. There are thousands of thousands of people with this problem. So there is definitely something wrong with the security and the guests service!!!!
Lars · 3 October 2024
★★★★★ 1/5
TrustpilotImpossible to contact a human at FB
Facebook decided to suspend both my mothers Facebook and Instagram accounts for no reason whatsoever. We tried appealing and it said there would be a decision made within 48 hours. 5+ days have past and there's been no review. My mother has lost 16 years worth of memories... She'll never be able to get them back. Facebook never gave a reason to why they suspended both accounts. The EU and Goverments need to hold Meta accountable. They are erasing people's years of memories for no apparent reason, and when you want to resolve the issue, there's zero ways to contact Facebook/Meta directly. As there's no contact number or email to reach a Facebook/Meta representative, we will be considering our next options with a lawyer to take things further legally. We will also be filing a complaint with the European Ombudsman.
Kieran · 2 October 2024
★★★★★ 5/5
Trustpilot"Facebook is a great platform that…
"Facebook is a great platform that keeps me connected with friends and family from all over the world. It's easy to use and offers a wide range of features to share moments, stories, and updates. I appreciate how it helps me stay updated on events and news within my network. Thumbs up!
Asad · 24 August 2023
★★★★★ 1/5
TrustpilotHello dear friends
Hello dear friends Facebook has given a new bad update in which my 3 year old account is still not opening when I send I'd card pics to rejected may I'd card Facebook is very very bad new updates please fix the issue facebook team
NAWAB · 5 February 2024
★★★★★ 1/5
TrustpilotFull of clutter and irrelevant posts
I am now having all sorts of trash to which I never subscribed, likes, or followed show up in my feed. For every junk post for which I select "Hide All," two more seem to take its place. There are no instructions as to how to keep this clutter from getting into my feed.Update; these are NOT ads, which can be blocked. They are non-commercial but unsolicited and irrelevant. I found that FB Purity can block posts from pages to which you have not subscribed.
Bill · 29 September 2024
★★★★★ 1/5
TrustpilotThey invade privacy when they want to
I gave facebook a chance and they blew it. Late last night I made a post cautioning people about using a third-party company that has scammed people.Today I get an email stating that my account is suspended and that no one can see anything about my account (including my posts) and that I have 180 days to appealThey did not explain why my account is suspended.So I go in and I solved the google captcha.The next step they asked was an invasion of personal privacy. They asked me to use a device to record a video of my face moving side to side. They say they will keep the video for 30 days and that it wouldn't be shared. but I don't believe that.So you know what? I'm taking my business marketing elsewhere and they can delete my account. They do not deserve my personal information video or my skin.
Mike · 29 September 2024
★★★★★ 3/5
TrustpilotFacebook has undoubtedly revolutionized…
Facebook has undoubtedly revolutionized the way we connect, share, and interact with each other. As one of the pioneers of social media, it has shaped the digital landscape, for better or worse. As an avid user for several years, my experience with Facebook has been a mixed bag, prompting both admiration and frustration.
Fp · 24 July 2023
★★★★★ 1/5
TrustpilotPEOPLE CLOSE YOUR ACCOUNTS, STAY AWAY FROM THIS SITE.
OMG, TO ALL YOU PEOPLE OUT THERE, JUST CLOSE YOUR ACCOUNTS FROM FACEBOOK.ALL THEY DO IS PROMOTEPORN, UNDER AGE KIDS DRESS LIKE STREET WALKER, LOTS OF WOMAN ACTING LIKE STREET HOOKERS WITH NO MORALS, PLENTY OF PEDOPHILES MAKING COMMENTS ON UNDER AGE KIDS VIDEOS IN SPANISH, AND THIS INCLUDING THE WORKERS AND OWNER FOR NOT PUTTING A STOP TO ALL THIS VIDEOS.. AND LOTS OF BIG SCAMMERS...THIS WEBSITE IS A TOTAL JOKE, AND IF YOU COMMENT ABOUT THOSE VIDEOS YOU GET PUNISH.. FOR REAL THIS OWNER NEEDS TO BE SENT TO JAIL FOR ALL THE INAPPROPRIATE THINGS THAT'S GOING ON HIS EXTREMELY TRASH COMPANY! BUT THERE'S GOD AND THERE'S KARMA, AND YOU CAN NOT GET AWAY FROM NEITHER OF THIS!! SOONER OR LATER GOD AND KARMA WILL MAKE YOU PAY ALL THE HARM YOU HAVE DONE FOR ! EXAMPLE ! ( PUFF DADDY ) HE THOUGHT WOULD NEVER GET CAUGHT AND IM SURE MANY OTHERS WILL FOLLOW HIM.AND THAT'S WHAT I CALL KARMA,KARMA,KARMA.AND FACEBOOK YOUR KARMA WILL COME AS WELL.YOUR WEBSITE IS NAZTY,NAZTY,NAZTY.JUST LIKE ( PUFF DADDY
Gisel · 26 September 2024
★★★★★ 1/5
TrustpilotAccount suspended
On the 23rd of September I received a message informing me that I needed to relog into my messenger account. I then discovered that 3 transactions had been made from my PayPal account to meta pay $9.99 $9.99 and $49.99 I also discovered that I could no longer login to my facebook account. I received no email and the only explanation I can get is... An instergram account had violated t&c. The said instergram account has nothing to do with me. No way to contact the gods
TonyB · 24 September 2024
★★★★★ 1/5
TrustpilotI have been using Facebook since 2010…
I have been using Facebook since 2010 .since then I gave had 3 accounts hacked. By scanmmsrs.I reported each time and despite all my friends a me reporting ut Meta did nothing would not even suspended the accounts 2 of them the scammers used for months and even contacted my husband pretending to be me still meta did nothing They let people who are scamming g people do what ever they want.these people never fey there accounts suspended In the last 6 month they have suspended my account 3 or 4 times for no reason They say I went against community standards and the only thing I even use it for is to enter contest for some of the sweepstakes casinos If that goes against community standards then why is my account the only one suspended they don't supend the casino accounts for putting the contest on there. Something needs to be done Meta needs to pay attention and quit messing with people who are not doing anything and do something about the ones that are This is the worst social media company ever I used to like it until Meta took it over they have really just made it a place to get your information stolen. So if you use it beware Meta not there for your protection they there to protect fraudsters to allow them access to you and your information Because it doesn't matter if you follow there community standards they will suspender account unless your tring to scam people .
Juanita · 23 September 2024
★★★★★ 1/5
Trustpilotit is not good for social site
Shakil · 10 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.