5/5
Helen and the team have been amazing helping me in my new tenancy. Every person I have dealt with in the branch or over the phone have been extremely friendly and helpful in what has been a stressful time. They are all a credit to the company.

Trusted Agent profile Β· Carlisle
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186 reviews across 1 platform
31-33 Fisher Street, Carlisle, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your's office in Carlisle, at 31-33 Fisher Street, is rated 4.8 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 4.8.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
Helen and the team have been amazing helping me in my new tenancy. Every person I have dealt with in the branch or over the phone have been extremely friendly and helpful in what has been a stressful time. They are all a credit to the company.
5/5
Renting out a property with Your Move in Carlisle was an absolute pleasure The professional advise and smooth progression received from Jessica and Lauren was second to none, couldn't thank them enough. Thanks Colin Robinson
5/5
Great service from Melanie and the team they helped me every step of the way and went above and beyond when I bought my house at the begging of March, they was excellent in keeping me up to date on the progress Couldnβt thank them enough.
5/5
Helen was very helpful, accommodating, and professional. She provided consistent communication throughout and offered advice where needed.
5/5
Brilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldnβt be happier with the help and professionalism.PositiveProfessionalism
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
5/5
Staff in the Carlisle Branch are amazing,especially Helen,they made our house sale easy for us,we were kept updated,any problems that came up Helen would sort out for us,fantastic service,thank you Helen.
Thank you for the wonderful review Karen, so pleased I was able to make the sale of the property as easy & stress free as possible.
5/5
Helen at yourmove in carlise is outstanding, the full team are so helpful and so on the detail. I thank the team at yourmove for all their help on our purchase and hope to work with them again soon.
Thank you for such a glowing report. Helen and the Carlisle team work extremely hard to provide a professional, helpful and diligent service. Reviews like this make all the hard work worthwhile. Sincere thanks - Liz Bolger - Director
5/5
Helen was absolutely amazing in helping me purchase my first house! She was always approachable, quick to get back to me and helped point me in the right direction for mortgages and surveys! Would definitely recommend Helen and the team :)
5/5
Fantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you π β¦
Good Afternoon Emma Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come. Best regards - Liz Bolger - Director.
5/5
Canβt thank Helen enough for how amazing she has been to help us buy our first home. She has been so quick at getting back to us and always checking in throughout the buying process. Thanks so much Helen!
5/5
Very professional service from initial valuation to completion. Excellent level of communication throughout. Allison & Helen both an absolute pleasure to deal with, well done.
Thank you for your positive feedback Andrew. Very much appreciated and we will pass on to Helen and Allison.
5/5
A big thank you to Hellen Rudd for helping me sell my property was very helpful from start to finish no problem was to big or to small couldnβt ask for any better costumer service
5/5
Fabulous sales support from Helen Rudd at Carlisle Your Move offices. We'd still be waiting in a chain if she hadn't been so pro active to move things along. A really professional services. Thank you.
Thank you Sarah. I agree, sales progression is not a given with agents today, Helen is wonderful and sincere thanks for the feedback.
1/5
I'm a landlord, renting a residential property through YourMove Carlisle. Initially they listed the property for sale rather than rental. The floor plan in their advert was wrong. When I supplied a gas certification certificate, they rejected the initial one because it didn't list a postcode, forcing me to pay for a second gas check. They also did not contact utility suppliers so I continued to be charged for water, & in an extremely curt e-mail Jessica Johnston showed no interest in resolving their error.
1/5
I requested a viewing of a property 34 Jubilee Rd Carlisle CA2 4DD advertised online with Your Move in Carlisle ,I was told the seller has requested that I am not allowed to view the property or make any offers to buy the property..The property belonged to my late wife Marion who passed away November 8 2021,she left it in her WILL to her brothers 3 children who have thrown the tenanant out and put the property up for sale with Your Move.i would like to buy the property as it was the first property my late wife and I bought together.Tom Crotty.i think this is Discrimination.
5/5
We bought our bungalow through Your Move and were so impressed we are now selling a buy to let property with them, Just a lovely team. Unfortunately I need to add we are going through the ombudsman to get our Β£499 back from Embrace financial services (they take payment in advance so beware) as the service we had was well below any professional standard, we sacked her and went with CMD financial solutions on Lowther Street who charge half the price and gave us a great, friendly and professional service.
5/5
Excellent service by Jess and the team, very professional.
5/5
Rented a property from your move. Excellent service and Helen was exceptionally helpful throughout the whole process. Would definitely recommend your move.
Many thanks Steve for the great review, it's always lovely to hear when clients have been happy with the service I've provided. Wishing you all happiness in your new home!
5/5
Helen was extremely helpful and kept me informed every step of the way with my purchase.
Thank you Andrew for your review, it's much appreciated. Very pleased I was able to help you with purchasing your new home, wishing you all the best!
5/5
I bought a house through Your Move, and what can I say Helen and the team were amazing! She chased things up for me and kept me right in what needed to happen next! Would definitely recommend!
5/5
Helen Rudd was exceptional and gave us advice and tips every step of the way. I couldnβt fault her for the help and service provided!
5/5
Excellent service from Helen and the team! They were extremely helpful, friendly and very professional throughout the process of selling my property. Would highly recommend
5/5
Had the best experience of moving into our first home, couldnβt thank Helen enough for keeping me informed every step of the way! Highly recommend
5/5
Rachael and the team really have made being a landlord very easy.
Thank you for the review John, very pleased you are happy with our Lettings service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your's Carlisle office has 186 reviews across 1 platform: 186 on Google.
Your Move Lettings is rated 4.8 out of 5 across all 186 reviews, and 4.8 out of 5 on Google from 186 reviews.
Your Move Lettings, 31-33 Fisher Street, Carlisle, CA3 8RF.