5/5
GoogleThank you very much. Perfect communiaction thanks to Helen. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Trusted Agent profile · Carlisle
Your Move Lettings reviews in Carlisle
★★★★★
186 reviews across 1 platform
31-33 Fisher Street, Carlisle, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your's office in Carlisle, at 31-33 Fisher Street, is rated 4.8 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 4.8.
Reviews
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
Google5/5
GoogleFive stars seems inadequate for the quality of service that we have received. Helen displayed the highest level of professionalism, communicating regularly and ensuring that every stage of the process was covered. If selling a house could be a pleasurable experience this at least came extremely close thanks to her attention.
5/5
GoogleHelen dealt with the purchase of our new home. She went the extra mile to help us with the legal process. Always polite, professional and knowledgable in all matters. Would definitely recommend them as they offer a fantastic service.
Agent replied · 16 June 2024
Thank you Anne for taking the time to leave a review, it is much appreciated. I am sure you'll love your home & welcome back to Carlisle!
5/5
GoogleHelen Rudd in the Carlisle office was absolutely amazing. She kept us informed with details for our new home. She is very friendly and always found time to help us with any questions we had.
Agent replied · 16 June 2024
Thank you ever so much Rebekah for your kind words, I am pleased I was able to help yourself & Calum with buying your first home.
5/5
GoogleRecently bought my first home with Your Move. The team were always very polite and willing to help, meaning I had a stress free experience.PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Congratulations on the purchase of your first home Chris, very pleased to hear that we helped make it a stress free experience for you.
5/5
GoogleAll staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & JessPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
GoogleStaff were always helpful and went above and beyond to help me and my girlfriend get our first flat together, which we are very happy with.
Agent replied · 16 June 2024
It was our pleasure to work with you both & we hope you will be very happy in your first home.
5/5
GoogleVery helpful staff. Dealt with professionally nothing too much trouble.
5/5
GoogleStaff were helpful, efficient and a pleasure to work with. They found an excellent tenant for the cottage. Jess Johnson led the ‘find a tenant’team and she couldn’t have been more helpful throughout the process.
5/5
GoogleGreat lasses at your move, very helpful and professional, sale went fast and without any hitches,only had to go in once or twice.thankyou
Agent replied · 16 June 2024
Thank you so much for the kind review Mick, it is much appreciated and it was our pleasure to sell your property for you.
5/5
GoogleAn excellent team, from Nikki at sales to Helen and Melanie in after sales. Always responded to queries, negotiated an excellent sale price and behaved professionally when things were tricky. Would recommend.
5/5
GoogleReally very great support from Lauren and Jessica in ensuring my seamless settling in in Carlisle. Lovely service!
5/5
GoogleThe staff were amazing. They worked their magic and helped me get a fast sale. Friendly and approachable. Always keeping me updated with what was happening.
1/5
GoogleTerrible! Wait weeks or even months for the return of your deposit when moving home! AVOID!!
Agent replied · 16 June 2024
Dear Amy, We are sorry to hear about the delay with your deposit but want to ensure you that this is currently being dealt with by our Letting Hub, who will be in touch with an update. Kind regards, Your Move Carlisle
5/5
GoogleThe staff at Your Move, Carlisle are always friendly and provide an excellent customer service.
Agent replied · 16 June 2024
As always it is our pleasure to work with you & find you a suitable tenant. Many Thanks, Melanie
5/5
GoogleMany thanks, Rachel and Helen, for friendly and professional service.
Agent replied · 16 June 2024
Our pleasure Judith, thank you again for choosing Your Move and taking the time to review our service.
5/5
GoogleExcellent service provided from day one and throughout the whole process, nothing was too much trouble and always available and willing to help. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service friendly staff helpful throughout our sale
Agent replied · 16 June 2024
Thank you for the review Michael, I am pleased to hear that you were happy with our service. Wishing you both all the best in your new home.
5/5
GoogleKept updated throughout everything...could ask anything of the staff who are very patient 🤭👍 …
5/5
GoogleHelen at your move was superb for our house purchase from start to finish, keeping us up to date every step of the way.
5/5
Googlefriendy and helpful staff answering all questions i had about purchasing house
5/5
GoogleFantastic communication, helpful throughout the process. Went the extra mile to resolve any problems, from start to end.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleRang up about a property and the way the nasty jumped up piece of work spoke to me was disgusting maybe the Carlisle office needs to send there stupid woman back to customer service school
5/5
GoogleExcellent personal above and beyond service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move Lettings
How many reviews does Your Move Lettings have?
Your's Carlisle office has 186 reviews across 1 platform: 186 on Google.
What is Your Move Lettings's rating?
Your Move Lettings is rated 4.8 out of 5 across all 186 reviews, and 4.8 out of 5 on Google from 186 reviews.
Where is Your's Carlisle office?
Your Move Lettings, 31-33 Fisher Street, Carlisle, CA3 8RF.
