Trusted Agent profile · Carlisle
★★★★★
186 reviews across 1 platform
31-33 Fisher Street, Carlisle, CA3 8RF
Your Move Lettings's office in Carlisle, at 31-33 Fisher Street, is rated 4.8 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 4.8.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you 😊 …
Good Afternoon Emma Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come. Best regards - Liz Bolger - Director.
5/5
GoogleCan’t thank Helen enough for how amazing she has been to help us buy our first home. She has been so quick at getting back to us and always checking in throughout the buying process. Thanks so much Helen!
5/5
GoogleVery professional service from initial valuation to completion. Excellent level of communication throughout. Allison & Helen both an absolute pleasure to deal with, well done.
Thank you for your positive feedback Andrew. Very much appreciated and we will pass on to Helen and Allison.
5/5
GoogleA big thank you to Hellen Rudd for helping me sell my property was very helpful from start to finish no problem was to big or to small couldn’t ask for any better costumer service
5/5
GoogleFabulous sales support from Helen Rudd at Carlisle Your Move offices. We'd still be waiting in a chain if she hadn't been so pro active to move things along. A really professional services. Thank you.
Thank you Sarah. I agree, sales progression is not a given with agents today, Helen is wonderful and sincere thanks for the feedback.
1/5
GoogleI'm a landlord, renting a residential property through YourMove Carlisle. Initially they listed the property for sale rather than rental. The floor plan in their advert was wrong. When I supplied a gas certification certificate, they rejected the initial one because it didn't list a postcode, forcing me to pay for a second gas check. They also did not contact utility suppliers so I continued to be charged for water, & in an extremely curt e-mail Jessica Johnston showed no interest in resolving their error.
5/5
GoogleHelen at Your Move made the whole experience hassle-free and as easy as it could be. We were kept up to date at all times, Helen was extremely polite and knowledgeable throughout the whole process, helping us wherever she could. Highly recommend Your Move Carlisle, thank you again Helen for all your help!
1/5
GoogleI requested a viewing of a property 34 Jubilee Rd Carlisle CA2 4DD advertised online with Your Move in Carlisle ,I was told the seller has requested that I am not allowed to view the property or make any offers to buy the property..The property belonged to my late wife Marion who passed away November 8 2021,she left it in her WILL to her brothers 3 children who have thrown the tenanant out and put the property up for sale with Your Move.i would like to buy the property as it was the first property my late wife and I bought together.Tom Crotty.i think this is Discrimination.
5/5
GoogleWe bought our bungalow through Your Move and were so impressed we are now selling a buy to let property with them, Just a lovely team. Unfortunately I need to add we are going through the ombudsman to get our £499 back from Embrace financial services (they take payment in advance so beware) as the service we had was well below any professional standard, we sacked her and went with CMD financial solutions on Lowther Street who charge half the price and gave us a great, friendly and professional service.
5/5
GoogleExcellent service by Jess and the team, very professional.
5/5
GoogleRented a property from your move. Excellent service and Helen was exceptionally helpful throughout the whole process. Would definitely recommend your move.
Many thanks Steve for the great review, it's always lovely to hear when clients have been happy with the service I've provided. Wishing you all happiness in your new home!
5/5
GoogleI would highly recommend working with Your Move Carlisle if you are a landlord. My husband and I have always found every member of staff friendly, reliable and efficient while finding great tenants for our properties. It's especially nice that whenever we have contact with the branch, the staff remember previous conversations and key information which makes the service feel much more personal. A great team!
Thank you for your very kind feedback. As a valued customer we really appreciate your loyalty and custom, we love working with you and hope to find you some new properties soon!
5/5
GoogleHelen was extremely helpful and kept me informed every step of the way with my purchase.
Thank you Andrew for your review, it's much appreciated. Very pleased I was able to help you with purchasing your new home, wishing you all the best!
5/5
GoogleI bought a house through Your Move, and what can I say Helen and the team were amazing! She chased things up for me and kept me right in what needed to happen next! Would definitely recommend!
5/5
GoogleHelen Rudd was exceptional and gave us advice and tips every step of the way. I couldn’t fault her for the help and service provided!
5/5
GoogleExcellent service from Helen and the team! They were extremely helpful, friendly and very professional throughout the process of selling my property. Would highly recommend
5/5
GoogleHad the best experience of moving into our first home, couldn’t thank Helen enough for keeping me informed every step of the way! Highly recommend
5/5
GoogleRachael and the team really have made being a landlord very easy.
Thank you for the review John, very pleased you are happy with our Lettings service.
5/5
GoogleThank you to Nikki Lusher. She was so lovely to talk to and answered along of my questions. Well done Nikki...
5/5
GoogleHelen was really helpful throughout the whole process of selling our house and couldn't have made it any easier for us.
5/5
GoogleConsidering I purchased my first home during lockdown, Helen was brilliant and made the whole process really easy and stress-free! Fantastic communication throughout - thank you for a brilliant service Helen and Your Move!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJessica in the carlisle branch was great throughout the renewal of my rental property, communication was excellent during the whole process
Good afternoon Michael. Thank you for your positive feedback, very much appreciated.
5/5
GoogleHelen and team have been very helpful throughout, kept us informed and we've had a really positive experience 😊 …
5/5
GoogleExtremely happy with the service and support from Helen, Rachel and the rest of the Carlisle your move team. Supportive, knowledgeable and professional in every aspect of the friendly service they provide.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move Lettings's Carlisle office has 186 reviews across 1 platform: 186 on Google.
Your Move Lettings Carlisle is rated 4.8 out of 5 across all 186 reviews, and 4.8 out of 5 on Google from 186 reviews.
Your Move Lettings Carlisle, 31-33 Fisher Street, Carlisle, CA3 8RF.
