Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my partner had been trying to find somewhere to rent for months after getting knocked back, your move Carlisle went out of their way to make our dreams come true. Helen helped us through everything and was so supportive throughout the whole process. They were attentive, professional and responsive to calls, emails and meetings. Helen was so lovely and went out of her way to get us in our dream house. Even now we’ve moved in, she is still there to help/answer any queries we have. I couldn’t fault your move Carlisle at all. Definitely recommend going to your move Carlisle for any property queries.PositiveResponsiveness, Quality, Professionalism
Rachel · 17 June 2022
★★★★★ 5/5
GoogleHi
I’ve been using your Carlisle Branch for a number of years now, letting out several rental properties.
The service they provide is very professional along with a personal touch.
I would and have recommended their services to others.
Kind Regards - Andy Dodds
Andy · 2 April 2026
★★★★★ 5/5
GoogleMy wife and I would like to pass on a big thank you to Rachel, Helen and all the sales team at Your Move. Such a professional, conscientious, efficient and friendly Team. Sold our house in three weeks! From start to finish they made the whole process stress free and treated us as valued customers. Fantastic service
Barrie · 17 June 2020
Agent replied · 16 June 2024
Thank you for the wonderful review, we are very pleased that we were able to make your move as stress free as possible. Think about us whilst you are enjoying the lovely views from your new home.
★★★★★ 5/5
GoogleJess at Your Move, Carlisle Branch, helped me find a great rental property.
She is very helpful, efficient and always available to help with queries.
A pleasure to deal with 😁 …
Jen · 18 September 2025
Agent replied · 9 October 2025
Jen
Thank you for your kind words and for your positive feedback.
Sincere regards
Liz Bolger
Director
★★★★★ 5/5
GoogleCarlisle branch: After been told by a previous landlord I couldn’t move in the day I was ment to, both Lisa and Jess worked tirelessly to find me alternative accommodation which they did only a couple of days later. 👍👍 …
Barrie · 26 March 2026
★★★★★ 5/5
GoogleVery helpful with our move highly recommended
James · 9 April 2026
Agent replied · 16 April 2026
James
Thank you for your kind words and we wish you happy times in your new home.
Sincere regards
Liz Bolger, Director.
★★★★★ 5/5
GoogleDealt with Melanie for the purchase of our first home, couldn't of asked for better service from her. She kept me in the loop with lovely cheery phone calls the whole time, she even chased solicitors and pushed them for information when they seemed to be dragging their feet. Wouldn't use anyone else.
Nicole · 17 June 2020
Agent replied · 16 June 2024
I'm really happy you are finally getting the keys for your New Home. It has been my pleasure to work with you both. Have a fantastic Christmas, wishing you both every happiness.
★★★★★ 5/5
GoogleJust popped in today with a delivery,what a lovely bunch of ladies,I'm sure if you were looking for a property the ladies here would come up with something.
Ste · 2 October 2025
Agent replied · 9 October 2025
Thank you so much Steve, you are the most professional and friendliest delivery specialist we have ever had.
Liz Bolger
Director.
★★★★★ 5/5
GoogleGreat customer service from Jessica and the team. Proactively worked with us to get viewings and a tenant. Would definitely use again.
Gavin · 17 February 2024
Agent replied · 16 June 2024
Thank you for your positive feedback. We look forward to working with you in the future. Liz Bolger - Director.
★★★★★ 5/5
GoogleThe staff in the Carlisle Office are friendly, approachable and professional. I have had excellent service over the years and yet again great help in finding a new tenant. Particular thanks to Jessica Johnston.
Colin · 22 December 2024
★★★★★ 5/5
GoogleLauren was really helpful with organising everything for my move.
Ralph · 9 August 2024
Agent replied · 23 August 2024
Ralph - Thank you, very much appreciated.
★★★★★ 5/5
GoogleBeing a first time seller myself & knowing nothing about the process, Helen Rudd helped me through each step. Answering any questions I had efficiently & kept me up to date with everything either by phone or email.
Everyone in the Carlisle branch was friendly & professional when ever I phoned up.
Gillian · 24 September 2024
Agent replied · 24 October 2024
Gillian
Sincere thanks for your kind review. We are delighted the process went well for you and hope to work with you in the future.
★★★★★ 5/5
GoogleHelen does an amazing job, she is a real credit to the team at YourMove. She went above and beyond to help wherever possible, even when there were a few bumps in the road. Thank you for all your help and support, I can’t wait to enjoy my new home!
Rebecca · 24 September 2024
Agent replied · 24 October 2024
Rebecca
Thank you for such kind feedback, we will certainly pass this to Helen and the team.
★★★★★ 5/5
GoogleI needed to find new tenants in a hurry for my property just outside Carlisle. Both Jess and Lauren from the Carlisle office were fantastic. Great communication, very efficient and found a good tenant very quickly with all the usual checks having been completed. Would thoroughly recommend 👍 …
Al · 24 September 2024
Agent replied · 24 October 2024
Thank you for the positive feedback, very much appreciated and thank you for using Your Move.
★★★★★ 5/5
GoogleHelen at Your move has been fantastic throughout our home buying process. There have been no issues, and communication has been amazing. We have had everything we needed and it was very easy to have a quick call with any questions. I would 100% recommend to others!
Rebecca · 24 September 2024
Agent replied · 24 October 2024
Sincere thanks Rebecca, reviews like this make our day, we are glad we could help and thank you for supporting our local business.
★★★★★ 5/5
GoogleIf I could give a higher rating, I would!
Helen kept us updated every step of the way and was always so happy to help and lovely to talk to. She has helped to make our first house purchase as straight forward as possible and we could not be more grateful!
Thank you!
Kirsty · 17 June 2023
★★★★★ 5/5
GoogleBought my first home through Your Move and was guided through the whole process by Helen Rudd. Very informative about the do's and don'ts in the steps I needed to take and always available at the end of the phone when I required updates. Would definitley use again for any further house moves
Jibran · 11 June 2024
Agent replied · 16 June 2024
Jibran - Thank you so much for the positive feedback. Helen and the team wish you many happy memories in your first home.
★★★★★ 5/5
GoogleWe have again used Your Move lettings Carlisle Branch in order to secure a tenancy, the service provided was excellent throughout, we were updated throughout the process and informed of what was required at every stage, many thanks to Jess, Melanie and Helen who dealt with our case.
Jon & Karen Oliphant
Jon · 17 June 2023
★★★★★ 5/5
GoogleThese people are friendly and very prompt to deal with any enquiries. They are also very proactive about helping you get your property ready for Letting. Highly recommend.
Colin · 26 March 2026
★★★★★ 5/5
GoogleBrilliant service from start to finish with selling my late father's home. From Allison's evaluation to all the support from everyone throughout the process. Special mention for Rachel and Helen who were a great support with queries and leasing with solicitors. You all made what was an emotionally stressful time easier.
Joanne · 2 June 2024
Agent replied · 16 June 2024
Good afternoon Joanne.
Sincere thanks for your positive feedback, they are a wonderful team but its always lovely to hear that from our customers.
★★★★★ 5/5
GoogleFrom my initial enquiry about letting my property, to finding a tenant and then ongoing management of queries, Melanie and her team at Carlisle have always been helpful, considerate, professional and efficient. Thanks for a great service.
Sarah · 17 June 2020
Agent replied · 16 June 2024
Thank you Sarah for the great review. Together we have provided a great service & a lovely home for your tenants. As a valued customer we always look forward to working with you.
Many thanks Melanie.
★★★★★ 5/5
GoogleI can thoroughly recommend the team at your move Carlisle branch . They all go above and beyond to deliver a great service.
Tony · 2 April 2026
★★★★★ 5/5
GoogleThank you to Helen and Nikki for helping me throughout the whole process of purchasing a home, amazing team, extremely friendly and always willing to help when they can.PositiveResponsiveness, Quality, Professionalism, Value
Anthony · 17 June 2021
Agent replied · 16 June 2024
Many thanks for your lovely review Anthony, is was a pleasure to be of assistance to you
★★★★★ 5/5
GoogleBrilliant customer service from the ladies at the Fisher St branch in carlisle especially Lauren and Jess, helped me move into my new Flat in just under a month. Well Done guys
Josh · 26 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
