5/5
GoogleSusan held our hand through every step of buying our first property, I can't thank the Northwood team enough. Friendly, responsive and informal, but not afraid to chase the solicitors! They've been fab.
Trusted Agent profile · Carlisle
Verified
Northwood Carlisle reviews
★★★★★
428 reviews across 3 platforms
2 Crosby Street, Carlisle, CA1 1DQ
Part of Northwood, see every office.
Northwood's office in Carlisle, at 2 Crosby Street, is rated 4.7 out of 5 across 428 reviews on three platforms, including 253 Google reviews rated 4.5.
253
Reviews on Google
This office
154
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
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Reviews
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
Google5/5
The Trusted AgentWe sold two properties with Susan, who was always available to help with any little query. Good communication is important to me and I felt this was done really well.
5/5
GoogleGreat people, has patience with appointments, had massive support and guidance. highly recommend it
5/5
GoogleI have been in my flat for a year now and have always had exceptional service from the staff at Northwood. They have always gone out of their way to help and ensure that any problems are dealt with efficiently and to a very high standard. I have always received pertinent advice from each and every member of the team. Many thanks
5/5
The Trusted AgentAll good ! Easy to chat to back and forth regarding house going on the market then through the process of sale which was delta with quickly . I have had pervious dealing with northwood and always found them great ! would recommend
5/5
The Trusted AgentGirls are all great, polite and there to help in my opinion. Didn't get the house I wanted as I have a pet but they found me one within days and kept me in their sights. Thank you so much for your efforts, have a lovely Christmas all :)
4/5
GoogleExcellent service the Carlisle office are professional, knowledgeable and very helpful.
5/5
The Trusted AgentFast to deal with and quick responses via email and phone nothing too much trouble. Thanks for the help with purchasing first home
4/5
The Trusted AgentNorthwood done very well, considering Covid19 lockdowns, the viewings for buyers was really helpful, floor plan and photos were class, their house sale and solicitor package is great as it keeps everything together, can recommend them for their gas, plumber fitters who done a heating repair, overall very pleased, thanks.
5/5
The Trusted AgentLyndsey provided incredible customer service. She was very informative start to finish during our process of application for a property to let. She had a bubbly and welcoming personality and we felt well looked after. Any queries we had were dealt with swiftly and professionally. An outstanding service.
5/5
The Trusted AgentNorthwood have successfully found us a new tenant and sorted the contracts. I have been kept up to date with what was happening and if I had a problem I was always able to speak to someone.
5/5
The Trusted AgentI used Northwood to sell my home recently. I would highly recommend them to anyone, friendly staff and down to earth to talk with, always there to answer your questions no matter how small 10/10
5/5
The Trusted AgentNorthwood were very helpful throughout the process of buying my house. Susan Taylor, the agent that i dealt with was superb, i dont believe i would have landed the house without her efficient intervention on my behalf. A genuine lovely lady who i cannot thank enough.
5/5
The Trusted AgentGreat experience with Susan. She is professional aswell as personable. A great asset to your company. Thank-you for making the sale of my home so easy.
5/5
The Trusted AgentRuth from Northwood has been an excellent help in my property search, going above and beyond with very fast replies to any queries. Would definitely recommend this agency and Ruth!
5/5
GoogleFriendly, happy and professional staff who take that extra step to provide their clients with an excellent & comprehensive service.
Agent replied · 4 January 2025
Stewart Atkinson, we are so happy to read such a great review about Northwood Carlisle! Until the next time we meet, take care!
1/5
GoogleRubbish. Don't respond to calls or emails. Avoid at all costs.
Agent replied · 8 January 2025
Hi Dee, we're rather surprised with your review. We've checked all emails and voice messages and can't find any communications from you, not one. Please could you call our office on 01228 534000 to see if we can help.
5/5
The Trusted AgentFabulous service from start to finish. Helped and advised through the probate issues we had. Would 100% recommend.
5/5
allAgentsAmazing!!
Ruth and Jenna have been so helpful and couldn’t have made renting my first property any easier!! Thankyou so much.
5/5
allAgents"Amazing!!..."
Ruth and Jenna have been so helpful and couldn’t have made renting my first property any easier!! Thankyou so much.
5/5
GoogleSuch friendly and helpful staff, I always feel comfortable ringing if I need any help with anything! Thankyou x
Agent replied · 31 December 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! Many thanks Erica
5/5
allAgentsThank you to Northwood
Friendly and professional service from everyone we had contact with. We were helped through the process efficiently and kept informed throughout.
5/5
allAgents"Thank you to Northwood..."
Friendly and professional service from everyone we had contact with. We were helped through the process efficiently and kept informed throughout.
2/5
GoogleEnquired on line numerous times about properties without reply
Agent replied · 31 December 2024
Hi Scott, we are sorry you don't appear to have received our usual level of service. If you would like to email carlisle@northwooduk.com with your contact number I will happily give you a call to discuss your property needs.
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