Trusted Agent profile · Carlisle
★★★★★
778 reviews across 3 platforms
2 Lonsdale Street, Carlisle, CA1 1DB
Cumbrian Properties's office in Carlisle, at 2 Lonsdale Street, is rated 4.8 out of 5 across 778 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
632
Reviews on Google
This office
90
Reviews on Facebook
Business-wide
56
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
GoogleCumbria Properties Letting Agency provides an excellent service with friendly and helpful staff. I was recommended them and they now manage two properties for me. I am very grateful to the help of the staff including Susan Moses. Thank you. Richard Gill
Thank you for your 5* review Richard!
5/5
FacebookIf your looking for a sale use Cumbrian Properties. Changed agents 5 weeks ago and sold today. Brilliant service from start to finish, really impressed. Big thank you to all involved, especially Jackie Miller and Ann Miller. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ x
5/5
GoogleDonaldsons Damp-proofing have worked with Cumbrian Properties for the last 5-6 years doing all the Damp & Timber treatment surveys for the properties they are selling and we also carry out the maintenance works for the lettings side of the business (Damp works, building works etc).. they have a great team that are very professional and organised.. we highly recommend Cumbrian Properties..kind regards Russell DDP
Thanks Russell for your review
5/5
GoogleThis is the second time I've dealt with Cumbrian Properties and once again an absolutely amazing experience. Sue as always was 100% working to get things sorted as quickly as possible, always with the updates and a really smooth move. I can't recommend enough and a lovely bunch in the office too!
Thank you for taking the time to leave a review. We are pleased to hear you have received a good service from Sue. All the best in your new home!
5/5
GoogleFrom the get go sue was absolutely brilliant very helpful and quick at helping me get a move in date she is of the highest quality at her job would recommend her for anyone looking for a home
Hi Mark, Thank you for the five star review. Enjoy your new property.
5/5
GoogleCumbrian properties provides the best service in carlise. I love them because they don't discriminate.
Hi Joseph, Thank you for the five stars.
5/5
FacebookReassuring and helpful professionals. Connor was informative and helped us with finding our new home
Thanks Charlotte! We are glad Connor and lettings team were able to find you and your partner a lovely new home! All the best :)
5/5
GoogleSue looked after me from start to finish, very efficient and professional service from the word go, many thanks and highly recommend
Hi Darren, Thank you for the five star review. Hope you will be very happy in your new rental property.
5/5
FacebookA big thank you to Sarah from Cumbrian Properties who helped me with the purchase my first home! Nothing too much bother and finally got me there, thank you again!!🏡😁
5/5
GooglePolite, personable and professional staff who combine efficiency with an individual approach. Superb service all round!
Hi Matthew, Thank you for the Five star review.
5/5
GoogleSarah and Jodie have been great from start to finish. Keeping me updated with the process through out.
Hi Tom, Thank you for the five stars. Nice to hear you were happy with the service provided.
5/5
TrustpilotExcellent company to deal with
Excellent company to deal with, they take care of everything and are very helpful. I can't thank Adrian and the team enough.
5/5
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1/5
GoogleRecently had dealings with this company regarding the purchase of a property I was interested in. In all my years of dealing with estate agents I have never come across such a bunch of incompetent and un-professional idiots.
I am sorry you feel this way Mr Watson, after the vendor accepted an offer from another party. When we informed you of this we were met with a barrage of abuse and foul language from yourself. Good luck in the search for your new home.
5/5
GoogleHaving sold our property and looking for a new home, went to Cumbrian Properties, from the start we found Emma and Rebecca to be professional, helpful and efficient, we are now buying through them. Would recommend dealing with Cumbrian Properties a company that give a Cumbrian welcome 🤗
Thank you for your 5* review Dougie! We have passed your comments onto Emma & Rebecca.
5/5
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5/5
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5/5
FacebookI saw so many people talking about a lady called MRS ELIZABETH BAYS. and i kept wondering if she is really an expert trader like they say and not a scammer like the others, then i contacted her and i was shocked and amazed that with just $1000 i invested,MRS ELIZABETH helped me managed my account and after 7 days of trading, i made my first withdrawal of $12,900. I’m so happy sharing this testimony with you all, you can contact her in any of this WhatsApp/email and make good profit.Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431
5/5
FacebookSuper helpful and professional... thank you!
1/5
GoogleRented property through Cumbrian Properties, complained about damp throughout the house for 12months ! Nothing done ! Ended up moving out then they questioned about mold in house , keeping some of the deposit! Would not recommend this company to anyone .
5/5
FacebookAstounding trading strategy, unique withdrawal, I have been operating on this platform together with the most {recommended} FX and Binary Options trading strategy on the internet from "Mrs, Stella Robinson FX and her team. So far i have no regret or complaints making $6,500-$14,700.00 on a weekly basis respectively, she's incredible and i am pleased i was lucky enough to have met her. Contact her via Email: stellarobinsonfxtrading6@gmail.com or WhatsApp: +1(951)703-7360
5/5
GoogleJust moved in to my new flat, everyone at Cumbrian properties were amazing and helpful with everything, would recommend to anyone who’s is looking to rent or buy
5/5
TrustpilotWe contacted three local agents for an…
We contacted three local agents for an market assessment of a family home bordering the Lake District National Park and although not the highest we chose Cumbrian Properties as we felt they were the most realistic. The house was marketed promptly and eight viewers lined up within two days. A sale at 5% above the asking price was agreed after a further three days and the sale completed without any complications over the Christmas period. We were kept informed of progress at all stages by the friendly & efficient negotiators at the Carlisle office. Full marks all round. Thank you.
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish! Susan made my experience of letting less stressful and very easy and straight forward! I can’t thank them enough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.
