5/5
All the sales staff were really helpful during the sale of our property. They kept me informed during the sale and made it an easy process. recommended
Agent replied · 24 October 2024
Hi Julia, Thank you for the review.
Trusted Agent profile · Carlisle
★★★★★
778 reviews across 3 platforms
2 Lonsdale Street, Carlisle, CA1 1DB
Cumbrian Properties's office in Carlisle, at 2 Lonsdale Street, is rated 4.8 out of 5 across 778 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
632
Reviews on Google
This office
90
Reviews on Facebook
Business-wide
56
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
All the sales staff were really helpful during the sale of our property. They kept me informed during the sale and made it an easy process. recommended
Hi Julia, Thank you for the review.
5/5
Many thanks to Jodie in Carlisle for helping my boyfriend and I move into our rental accomodation so smoothly! We would highly recommend Cumbrian Properties as all questions were answered straight away and guidance always offered when needed. A really straightforward, positive experience for us. Thank you again Jodie.
5/5
Couldn't fault them, from Emma coming to do the valuation and photos, Rebecca arranging appointments and Sarah helping us sort everything out with surveys that where happening. Helped to chase up solicitors and helped us out massively pushing though with the sale. 5* service.
Thank you for your positive review Melissa!
5/5
We have listed our rentals with Cumbrian Properties and Sue has always helped us to get them rented out quickly. Many thanks again!
Hi Nathan, Thank you for the five stars. Nice to hear you are a happy landlord.
1/5
STAY CLEAR OF THIS COMPANY
Absolutely shocking service and completely un-professional, arrogant and aggressive attitude. I offered the asking price for a property. I was the first viewer, and a cash buyer without a house to sell. No requirement for a survey and could complete without seaches if required at break neck speed. I even put in a slightly higher offer in to secure the sale. You may ask why I didn't get the property?? That's because the estate agent did not qualify our status properly after being told I was very proceedable and could complete quickly. They also wanted to get into either a contract race and go down the greedy route of getting higher offers to get more commission. Shame on you!
5/5
Sue has helped us with sorting everything out for our new home. Cumbrian properties in general have been great. Thank you for everything
Hi Niamh, Thank you for the review. Hope you and both enjoy your new property.
5/5
Just wanted to say a massive thank you to all the Ladies in the sales department and Adrian for selling a family members property in less than a week going live. Great service. Cant recommend Cumbrian Properties enough!!!
Thank you Susan!
5/5
Jodie was excellent proper service definitely recommend this letting agent
Thank you for your 5* review Stevie! We wish you all the best in your new home.
5/5
Very happy to give a 5 star review as Julie and the business went over and above to sort everything
Hi Zoe & Drew, Many thanks for the five stars.
5/5
Excellent Job, house sold quickly both times placed on the market eventually for above asking price. What more can you ask for.
Hi Jonathan, Thank you for the Five star review.
5/5
Wonderful service from Sue and Jodie, super helpful and nothing is too much trouble. Always quick to respond to emails and phone calls and made the whole process very smooth. Would definitely recommend using Cumbrian properties
Hi Louise, Thank you for the five star review. Will pass your comments onto Jodie & Sue. Enjoy your new property.
5/5
Very friendly and efficient staff, quick to respond to emails and resolve queries and issues. Sue has helped me with renting a new flat and was very helpful!
H Lauren, Thank you for the review. We hope you enjoy your new rental property.
5/5
We have used quite a lot of different estate agents in recent years but none come anywhere near the excellent standard of Cumbrian Properties. Liam Irving and Kathryn Kelly in particular, have been brilliant. We have no hesitation in recommending them very highly. Thank you to both of you. From Alan and Cornelia DismorePositiveResponsiveness, Quality, Professionalism, Value
Thank you both for your kind review!
5/5
Have dealt with Cumbrian Properties for many years now as a landlord and home purchaser/seller. I have always found them to extremely proactive. Their sales and letting teams are always friendly, well informed and easy to deal with, they really do get the job done in a professional manner. Thank you most recently to Emma Steel and Jackie Miller who dealt with our most recent house sale.
Hi Miranda, Thank you for your great review! We will pass on your kind words to the sales team and the rental team!
5/5
Great to deal with. Sue and Jodie were helpful and found a great tenant.PositiveQuality, Professionalism
Thank you for your 5* review!
5/5
Thank you Sasha for your help during the purchase of our house. I would recommend Cumbrian properties as a first choice.
Hi Robin, thanks for the review. We will pass on your words to Sasha. We are delighted that Sasha could help you purchase your new home!
5/5
Susan and the team have been brilliant from start to finish-Highly recommend them-thanks CPPositiveProfessionalism
Thank you for your kind review!
5/5
Excellent and really on the ball. Thank you Connor for making the whole process so seamless. Would highly recommend.
Have you bought a house?
5/5
Switched my trading to Mrs.Stella Robinson a few months ago after going through a lot of losses ,I invest with her and let her manage my account. Was so impressed with the service I switched brokers to them. So far I have been earning $6,450 every 7days of investing $500 good and I’m getting used to their platform. Happy to continue trading with Mrs.Stella Robinson, may God continue to bless you ma'am.You can also contact her if interested ,,,,WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com
5/5
Couldn't fault the service provided by both Joe Short and Ann Miller. As potential first time buyers they were both extremely helpful and knowledgeable. Considering the turbulent marlet conditions, both were extremely honest and transparent which built an immediate trust between us and the agents. Would recommend to anyone based on our experience so far.
Thank you for your 5* review Ryan. We are delighted to hear that you received such a good service from our Ann & Joe!
5/5
Excellent service from Sarah and the…
Excellent service from Sarah and the team. All very polite, efficient and professional.
5/5
Great service from Ann and the team. Our house was on the market very quickly and sold within in a week. Easy to contact on the phone and updates were regular. Would definitely recommend!
5/5
It was an absolute pleasure dealing with Cumbrian Properties, we have just arrived to the area and weren't sure what documents we needed , references etc but Conor and the staff in Cumbrian Properties were wonderful, they made our journey into our new home a hundred times easier. We dealt mainly with Conor, who was extremely professional, knowledgeable and friendly. Thank you so much .
Hi Sebastian, thank you very much for your brilliant review! Our rental team are superb and we are glad that we could help you and your partner find a new home! All the best :)
5/5
Susan really did a great for me right from the beginning of the search and making available options at the same time, I really appreciate her throughout my moving in and making me feel comfortable.she’s a great person to Cumbria properties.
Hi Isamo, Thank you for your five star review. Enjoy your new property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.