Cumbrian Properties Carlisle reviews

★★★★★ 5/5

Google

5 star service from Susan at Cumbrian properties. She was extremely helpful going the "extra mile" to make sure that everything was in place and taken care of, quickly and professionally. Fanatastic customer service, I would recommend Cumbrain Properties to anyone looking to rent in the area.

David · 10 June 2023

★★★★★ 5/5

Google

A big thanks to Susan who went above and beyond for me during both the viewing and application process of my new rental. Communication was also excellent and I felt informed throughout. Highly recommend!

Shona · 10 April 2024

★★★★★ 5/5

Google

We sold our home with Cumbrian properties a few months ago and just bought another property with them. Both times we have had no issues and the communication and quick response from the girls was amazing. Nothing was too much trouble and I would like to mention Rebecca who I feel went above and beyond we can’t thank her and the whole team enough! Would highly recommend Cumbrian Properties for both selling and buying a home.

Jessica · 27 July 2024

★★★★★ 5/5

Google

Jodie and her team have been really helpful and supportive in securing a rental home for my relocation to Cumbria from the East of England. I found Jodie to be understanding of the situation especially with additional restrictions imposed by Covid-19. You all really helped to make the transition as smooth as possible, thank you. More

Tracy · 12 June 2022

★★★★★ 5/5

Google

Cumbrian Properties have provided an excellent service from start to finish. Despite a setback which wasn't their fault, they managed not to put a foot wrong in 9 months of dealing with my sale. Tenacious and tireless in getting me the best deal. Special thanks to Ann Miller, and to all the staff at Cumbrian Properties.

James · 10 June 2022

★★★★★ 5/5

Google

Sue has been dealing with our application for a property, it has been handled professionally and we are pleased with the service which has been provided. Thank you Cumbrian Properties for your support.

Robbyn · 10 April 2024

★★★★★ 5/5

Google

Delighted I chose to sell my home with Cumbrian Properties. The team were very responsive and organised, providing a great customer service throughout.

Hugh · 15 March 2026

★★★★★ 5/5

Google

Excellent service from Cumbrian Properties, especially Nicola, Gemma and Jackie. From the valuation and marketing process through to arranging viewings and onto a sale a week later they have been efficient, professional and friendly. We’ve been kept up to date on all viewings and have so appreciated their advice and guidance. Nothing but kind and helpful throughout. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Susan · 14 June 2021

★★★★★ 5/5

Google

I can’t thank the maintenance team at Cumbrian Properties enough for their support and help over the last 6/7 years that I was renting through them. It was my first experience renting, and a difficult time in my life, and they always … More

Sarah · 3 September 2025

★★★★★ 5/5

Google

Thanks to Sue and the team at Cumbrian Properties for their friendly, helpful and efficient service with our first experience of property letting!

Daniel · 24 September 2024

★★★★★ 1/5

Trustpilot

AVOID like the plague!!

I viewed my dream property with them last year and immediately offered the asking price. I had completed on my previous property that very day, and as such was end of chain, only needing a mortgage that was 2 x my current salary, and less than 13% of the asking price. A no brainer one would think. But I was told I was outbid by a cash buyer. I viewed a property marketed by them last month, and the owner of said property (who was conducting the viewing) said that Cumbrian Properties had me down as still needing to sell my property (this 8 months after having completed, to be clear). Maybe it made no difference to the sellers of my dream home, maybe they just saw the extra £10k offered by the cash buyers and thought “____ it”.. BUT if they went with them because they thought I was still needing to sell..? Do yourselves a favour and avoid these estate agents. If you are a prospective seller - they will not tell you the truth If you are a prospective buyer - don’t bother unless you’re a cash buyer. Nearly a year on from completing on my previous sale and I’m still yet to find anywhere to buy. It may sound stupid, but that property has ruined others for me, and to think that I may have lost it because of some stupid, simple clerical error is sickening. Cumbrian Properties: Do better!!

Nicola · 20 July 2025

★★★★★ 5/5

Trustpilot

Sue was great with our house rental

Sue was great with our house rental . She took the stress out of our move and helped us along the way . It is good to be renting from Cumbrian Properties again .

Mrs · 29 February 2024

★★★★★ 5/5

Google

Amazing service Sue Moses is very helpful and always has time for you or if she’s busy she’ll ring you back as soon as she can. Very friendly and positive experience highly recommended and this should be the first letting agency you should visit if looking for a property can’t thank sue enough 😊 …

Darren · 10 June 2022

★★★★★ 5/5

Google

It has been a pleasure dealing with Cumbrian Properties they are very professional and always keep you up to date with the selling process. I would like to specifically thank Ann Miller for her support and regular calls during the auction process, she is a lovely person to speak to enjoyed our chats. Thank you all once again 😊PositiveResponsiveness, Professionalism

Lorraine · 27 August 2021

★★★★★ 5/5

Google

Although we have made initial contact today (20/10/2020) regarding our interest in Tarn End Cottages, I would like to thank Catherine (Carlisle office) for being extremely helpful in guiding us down the right channels due to our interest in the current development. Customer service nowadays is at a premium but full marks to her for her professionalism Thank you . J.R.Kendrick.PositiveProfessionalism

Ritchie · 14 June 2021

★★★★★ 5/5

Google

Brilliant service, the sale of our property was not without problems, buyers pulling out at last hurdle but the staff, especially Kathryn, turned it around and this sale went through so smoothly and stress free. She even coped with my bark and biting when things were going wrong! This in itself is highly commendable, thank you for everything!PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 14 June 2021

★★★★★ 5/5

Google

Fantastic advice and service we recently received from Cumbrian Properties ( Sue ) We had been in contact for sometime keeping us informed on a potential rental, Upon it becoming available everything was very smooth and plain sailing!! We could not recommend Sue & the team highly enough. Great team and thanks very much!

High · 10 June 2022

★★★★★ 5/5

Google

I got in touch with Sue at Cumbrian properties when I needed to find an apartment in Carlisle and she was so wonderful and very helpful, taking the time to answer all my questions. She also made the process of finding and renting an apartment very streamlined and easy. I highly recommend the service that they provide as it is top notch and convenient.

Ansaba · 14 December 2024

★★★★★ 5/5

Google

Su and all the team are always very efficient and polite. Would happily recommend Cumbrian Properties as a property rental agent. Thank you Team!!

Melanie · 12 August 2024

★★★★★ 5/5

Google

We are very please with their service. We have been a tenant for several years. Our move to a new tenancy has been very smooth and speedy and Susan Moses has been most attentive and kept us informed of the progress. Would highly recommend the agents and their professionalism.PositiveResponsiveness, Quality, Professionalism

Peter · 27 August 2022

★★★★★ 5/5

Google

Just let an apartment through Cumbrian properties. From start to completion all went very easily Thanks to Sue who kept me informed all through the process. Will use again in future

Peter · 11 March 2024

★★★★★ 5/5

Google

Couldn’t speak highly enough of the service we received from Sarah. Professional, Approachable , Extremely responsive and very friendly. Thank you Sarah and all at CP

Joe · 23 August 2025

★★★★★ 5/5

Google

Sarah was fantastic.She was great to work with and made the moving process very easy.Thank you Sarah and Cumbrian properties.

Saige · 24 September 2024

★★★★★ 5/5

Google

The staff at Cumbrian Properties Carlisle were amazing and made the process so smooth and stress free. Special thanks to Sarah and Emma who helped us get the flat we wanted and thank you for letting us get it so quickly.

Ellie-Rose · 15 July 2023