Taylors Countrywide Cardiff reviews

★★★★★ 5/5

Google

Jacky is brilliant and extremely knowledgeable and clued up about all things mortgages. You’re certainly in safe hands if you use her. 5*

Rhys · 3 September 2019

★★★★★ 5/5

Google

Charlie has been very helpful and quick to respond

Tom · 30 July 2022

★★★★★ 5/5

Google

It was a great experience to work with the management team. I had professional assistance, advice, and help for letting out my property. They were quickly responding to my enquiries. Big thank you to the Management team.

Haymen · 27 February 2024

★★★★★ 5/5

Google

Taylors have been absolutely super with helping me find a property in Cardiff! They’ve been incredibly communicative with me and very helpful answering all my questions promptly :) I would like to give a personal thank you the Charlie from the Roath branch! She has been very professional and helped we along the way!PositiveResponsiveness, Quality, Professionalism

Will · 26 August 2022

★★★★★ 5/5

Google

We had a positive experience viewing properties in Cardiff with the Lettings Negotiator, Aidan King. He was very friendly, supportive and informative during our interactions and we recommend Taylors for their swift and helpful service.

Joseph · 28 March 2024

★★★★★ 5/5

Google

After years of dealing with all different letting agents around Cardiff, Taylor has definitely been the most diligent and professional. Whilst getting us a client perfectly suited to our requirements she also achieved a higher rent for us. We will definitely give her our business when our other properties become available to let. She's also really nice and friendly and a pleasure to deal with. Thanks, Mick and Jane Pesticcio.

Jay · 30 July 2019

★★★★★ 5/5

Google

Really pleased with everything concerning the sale of my Mother's property. From the initial meeting with Karl Pendry to the viewing of the property all was done efficiently and with very few problems. Particularly appreciated the emails and phone calls from Emily Martin and Karl keeping me up to date on upcoming visits from prospective buyers.

Stephen · 30 July 2022

★★★★★ 5/5

Google

Thanks to Michael Tustin and the Renewals Team for their professional and kind support!

CamillaE · 23 July 2021

★★★★★ 5/5

Google

Thank you Michael and Charlie for your professional and responsive service, excellent as always.

Tony · 22 July 2021

★★★★★ 5/5

Google

Aiden and Charlie have shown great professionalism, addressing all inquiries promptly. I appreciate your service and look forward to our continued collaboration.

Tahira · 24 September 2024

★★★★★ 5/5

Google

Just Let with them for the first time through Aiden and Emily and both were amazing to work with. Very quick at getting info across and all very secure.

Nia · 9 August 2025

★★★★★ 5/5

Google

Lovely helpful staff, moving was quick and easy with these guys. Special thanks to Taylor for being so helpful.

Becthehuman · 2 May 2019

★★★★★ 5/5

Google

The sale of my flat was quite a long journey with all the current restrictions in place. But this was made so much easier with the professional and friendly help of Karl Pendry, he went over and above to make this sale as easy as possible. Many thanks to him and his team for all their hard work.PositiveResponsiveness, Professionalism

Sarah · 26 August 2021

★★★★★ 5/5

Google

Viewing properties has never been my favourite thing to do - but with Taylor’s it was so straightforward and easy. My agent was Charlie, she was flexible with times, reassuring and responded to my messages quicker than I’ve experienced anywhere else! (Not to mention very lovely!) I will definitely use Taylor’s again when looking for a property in the future :)

Charlie · 30 March 2021

★★★★★ 5/5

Google

My experience with Taylor’s has been brilliant from the first time I made contact with Charles to enquire about them marketing my home. Charles and Karl have both been very professional, respectful and friendly. I was extremely happy with their approach and would definitely use them again in the future and highly recommend them to anyone who wants an agent who goes above and beyond.

Katharine · 25 January 2020

★★★★★ 5/5

Google

I used Taylors Roath to let my 2bed house in Cardiff. High standard service and very quick response to all my queries. Managed to find a tenant within 2 days and the rent completed exceeded my expectation. Reference check, inventory all done in a timely manner. Would strongly recommend and will definitely consider them when selling the house.

H · 22 September 2021

★★★★★ 5/5

Google

Only ten weeks from our signing Agreement with agents to completion of sale. I was particularly grateful for the way they kept us informed of progress throughout the process, and also how quickly they found an alternative buyer when the sale to first prospective buyer failed to go through.PositiveResponsiveness, Professionalism

Steve · 26 August 2022

★★★★★ 5/5

Google

Had dealings with Aidan.. nice guy who took the time to understand my requirements and catered to my needs. Highly recommend.. 👍 …

Sonu · 26 June 2024

★★★★★ 5/5

Google

The sale of my flat was quite a long journey with all the current restrictions in place. But this was made so much easier with the professional and friendly help of Karl Pendry, he went over and above to make this sale as easy as possible. Many thanks to him and his team for all their hard work.

A · 1 November 2020

★★★★★ 5/5

Google

I decided to sell my property and went to 3 differant estate agents for valuation and was dissappointed with one in how unprofessional they can be, so I went with Taylors. I am very happy with Taylors and Karl in the way they connected with me as a client without pressure and offer a one stop shop for the whole process.

Ursula · 30 July 2019

★★★★★ 5/5

Google

My partner and I are currently in the process of buying a house from Taylors. Our estate agent has been quick to respond and informative through the course of the process thus far despite the ongoing restrictions imposed by Covid-19. We hope the rest of the move continues to go as successfully and without fault. Ashley DaviesPositiveQuality, Professionalism

Ashley · 26 August 2020

★★★★★ 1/5

Google

Called to book a viewing for a house and was basically told that I couldn't afford it and that they wouldn't show me the property. Very disappointing that I'm being told that I can't purchase a house when the 'salesman' says, 'it's not in your budget'. Used to work for the Countrywide Group, can't believe how bad EA customer service!

Soi · 3 October 2019

★★★★★ 5/5

Google

I would like 👍🏿 to thanks to all staffs of Taylors Albany Road for their brilliant customer service and prompt reply to any queries. Thanks again Emily and Sean for the support during the process of buying one of their property.PositiveResponsiveness, Quality, Professionalism

Robel · 26 August 2022

★★★★★ 5/5

Google

Contacted Taylors to enquire about a property to let and they were very helpful.. I had spoken with Charlie and she answered all the questions I asked about the property with the upmost professionalism.. As a company I would highly recommend them.

Guy · 3 September 2022