Trusted Agent profile · Cardiff, South Glamorgan

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Taylors Countrywide Cardiff reviews

4.7

★★★★★ Excellent

309 reviews across 2 platforms

International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Cardiff, South Glamorgan, at International Drive, is rated 4.7 out of 5 across 309 reviews on two platforms, including 308 Google reviews rated 4.7.

Google logo

4.7 / 5

308

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Google

Hussein was very helpful and highly recommended.

G&R · 31 July 2019

Agent replied · 30 July 2023

Many thanks for you 5* review and recommendation. Kind regards, Lucy.

5/5

Google

Hussein was very helpful and highly recommended.

G&R · 30 July 2019

Agent replied

Many thanks for you 5* review and recommendation. Kind regards, Lucy.

5/5

Google

We have recently purchased a property via Taylors, I have been extremely impressed with Karl and Emily throughout the process. They have dealt with every enquiry with professionalism and in a timely matter. I can highly recommend Taylors Roath Office!

Michael · 3 September 2022

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Very nice and helpful on customers

Angel · 9 November 2024

Agent replied · 8 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Google

Looking for and moving house is one of the most stressful things you can do in a life time. With agency fees being as high as they are, I expected more help and a positive attitude. I'm not sure if I spoke to an agent from Albany road branch but I wouldn't recommend Taylors!

Nicholas · 30 July 2019

Agent replied

Hi Nicholas Thank you for taking the time to leave these comments. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake

5/5

Google

Simple and straightforward process with finding a place and moving in, staff couldn’t be more helpful, not to mention friendly :)

Rachael · 2 June 2025

5/5

Google

Taylor's assisted us through 4 months of house sale which can be very stressful at times.Thankyou.

D · 27 April 2024

Agent replied · 25 August 2024

Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

5/5

Google

Aidan King provided a positive experience when viewing an accommodation and I’d happily recommend him to future clients.

Alan · 28 January 2024

Agent replied · 25 August 2024

Thank you Alan for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Taylor's worked very hard to get me into the flat i was applying for. I had many roadblocks due to a recent divorce and Taylor at Taylor's especially really made this happen for me. Loads of understanding, patience and dedication. Thank you so much for making this move happen!

Christine · 30 July 2019

Agent replied

Hi Christine Thank you for the review. I am delighted that Taylor managed to get everything sorted out for you and thank you for the 5 stars as well! Kind regards, Chris

4/5

Google

Great service all round, friendly staff and helpful advice. Easy to contact and reply to emails quickly. They're not pushy with their third party/affiliate sales too. Would be very happy to go with them again.

Munro · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very friendly helpful and professional

Cheree · 26 July 2024

Agent replied · 25 August 2024

Thank you for your excellent 5* review Cheree. Kind regards, Lucy, Customer Relations.

5/5

Google

Given the Covid lockdown difficulties over the period the service we received was helpful and efficient throughout. Karl and Charles dealt with the challenges well and kept us informed throughout the process maintaining a professional yet personal approach.PositiveResponsiveness, Professionalism

Susan · 26 August 2021

Agent replied

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful. Very informative. Very commutative at all times. Went out of their way to help whenever needed. A great letting agents

Karah · 31 May 2023

Agent replied · 30 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing experience with Taylor’s , my agent was called Niall and helped me and my boyfriend move into our first home today , was such an easy and smooth experience , would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value

Zoe · 26 August 2021

Agent replied

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Had excellent service from Charlie in securing a rented property! She was responsive, helpful and made the whole process so easy for me! Can’t thank her enough for her help, she is a credit to Taylor’s :)PositiveProfessionalism

Sophie · 26 August 2021

Agent replied

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Very prompt,enthusiastic, and constructive professional services. Particularly impressed with the very high quality of the Video Tour. Michael in particular is highly experienced and pays great attention to detail as well as keeping you fully appraised throughout transactions.

Jane · 28 May 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

These guys are pretty supportive in all the means and try their best to to get the best for us.. I really appreciate that i have chosen Taylors for start of my tenancy.PositiveResponsiveness, Quality, Professionalism, Value

Arshdeep · 26 August 2021

Agent replied · 30 July 2023

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Niall Read assisted in finding the right property for me and delivered. He was very efficient, corresponding throughout the process with clarity. I will definitely be coming to him again in the future. Excellent!PositiveResponsiveness, Quality, Professionalism

Alexander · 26 August 2021

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Given the Covid lockdown difficulties over the period the service we received was helpful and efficient throughout. Karl and Charles dealt with the challenges well and kept us informed throughout the process maintaining a professional yet personal approach.

A · 31 March 2021

Agent replied

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience finding and letting a property with Aiden and Megan

Abbi · 28 January 2024

Agent replied · 25 August 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very HAPPY with Taylors and recommend if you looking for a professional and friendly service. Will definitely use again!!! Sold in may bought in July. What else can I say? Amazing professionalsPositiveResponsiveness, Quality, Professionalism, Value

Denis · 26 August 2021

Agent replied

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We have had a really great experience with Taylors, what an amazing team- excellent communication, really professional staff- nothing was too much trouble- highly recommend- 5*PositiveResponsiveness, Professionalism

Jo · 26 August 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Friendly staff Professional

Dipin · 27 May 2024

Agent replied · 24 October 2024

Many thanks Dipin for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent letting agents. They made then letting process seamless with no delays or difficulties. Ali Almiahi looked after the process in the most professional and friendly way

A · 30 July 2022

Agent replied · 30 July 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Taylors Countrywide's Google reviewsLeave Taylors Countrywide a review

Questions about Taylors Countrywide Cardiff

How many reviews does Taylors Countrywide Cardiff have?

Taylors Countrywide's Cardiff office has 309 reviews across two platforms: 308 on Google, 1 on View Agents.

What is Taylors Countrywide Cardiff's rating?

Taylors Countrywide Cardiff is rated 4.7 out of 5 across all 309 reviews, and 4.7 out of 5 on Google from 308 reviews.

Where is Taylors Countrywide's Cardiff office?

Taylors Countrywide Cardiff, International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP.

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