Trusted Agent profile · Cardiff · South Glamorgan
Verified
★★★★★
327 reviews across 2 platforms
International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at International Drive, is rated 4.6 out of 5 across 327 reviews on two platforms, including 326 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleWe’ve just rented a property with Taylors and have had a great experience so far. Niall was really helpful, quick to respond and very efficient, thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleEmily and Karl were really helpful and very patient. They helped make the process of moving a lot less stressful than it could have been. Would definitely recommend.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleSpoke to a few letting companies but decided to go with Taylor’s in Roath and tbh they made everything easy for me. Thanks Charlie!! Much appreciated 👌🏼 …
Hi Martin, Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleCharlie was extremely helpful throughout the process of renting the house. It was a big move and her professionalism and friendly manner helped take a lot of the stress out of the move. Highly recommend.PositiveProfessionalism
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful agents, Ali was very easy and efficient to deal with, the agents were happy to accommodate our queries - thanks for a pleasant experience 👍🏻 …
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmily Martin was an absolute star in the buying process! We are very grateful for her support and help. Bonus points for liking our crazy fluffy dog :)
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Google5 stars to Aidan and Emily, been very helpful and friendly with me.
"Thank you for the 5-star review! We are so happy that we could assist and provide friendly service. It's always a pleasure to help our valued customers like you. We appreciate your support!" Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally helpful- Answered all our questions quickly and advised us well. Would recommend.
Thank you for the kind review! We are thrilled to hear that we were able to provide you with helpful information and that you would recommend us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe bought a house through Taylor’s. They were really helpful and efficient. Thank you Karl and Charles for assisting in and pushing forward what was an exceptionally long purchase due to covid.PositiveResponsiveness, Professionalism
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleKarl and his team were attentive and kept me informed at every stage of the selling process. I have no hesitation in recommending their service.PositiveProfessionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and professional service. Took the stress and hard work out of tenant finding for us and we felt the vetting process was very thorough. Thanks to Michael, Niall and Charlotte.PositiveProfessionalism
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleWe rent a house in Wilson Street Cardiff, at the first, washing machine got wrong. it took more than two months to provide new one after more than 20 email and calls... We had kept house very clean and neat. we moved out of the house more than one month and they don't give back us the deposit yet. I sent several emails to them but just auto reply email said because of covid 19 .... Taylors be more responsibile to your clients...NegativeResponsiveness, Quality
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Lucy, Customer Relations
5/5
GoogleI let my house for a period of 2 years with Taylors as the agents. During that period I had two tenants both found by the agents with only a period of 7 days between the two as Taylors had potential tenants "in waiting". During the two years I found the employees very helpful and friendly and nothing was too much trouble. Any problem on my side or the tenants was communicated and dealt with within hours and not days. I would have no problem in recommending Taylors Letting to any potential landlord. THANK YOU TAYLORS Peter JonesPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlotte was fantastic. Made the process really easy, answered any questions I had. A credit to the company and would definitely use in the future!
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing people to work with especially Niall and Charlotte really helpful made the moving process really easy and simple ! 👍PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleCharlie and Georgie have been an integral part of my property management. As I am abroad most of the time I need a company I can trust to manage things and be top of all aspects. Great experience so far.
Thanks for the excellent 5* review Kader! Thanks for your thoughtful comments about Charlie, Georgie and our Roath team. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently purchased a property sold by Taylors. Charles and Karl were excellent from start to finish. They called to provide regular updates with the progress and everything went smoothly.PositiveResponsiveness, Professionalism
Thank you for wonderful comments and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleWe rent a house in Wilson Street Cardiff, at the first, washing machine got wrong. it took more than two months to provide new one after more than 20 email and calls... We had kept house very clean and neat. we moved out of the house more than one month and they don't give back us the deposit yet. I sent several emails to them but just auto reply email said because of covid 19 .... Taylors be more responsibile to your clients...
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Lucy, Customer Relations
5/5
GoogleFantastic service all round. Very understanding and helpful.
"Thank you for your kind words! We strive to provide top-notch service and are so glad to hear we met your expectations. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe bought a house through Taylor’s. They were really helpful and efficient. Thank you Karl and Charles for assisting in and pushing forward what was an exceptionally long purchase due to covid.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe branch manager Michael Tustin was very professional and advised what I could do to get the most rent for my flat when I am ready to let it out.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe branch manager Michael Tustin was very professional and advised what I could do to get the most rent for my flat when I am ready to let it out.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJaf was very helpful and friendly to deal with. Understood exactly what I’m looking for and is always in touch.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have had a great renting experience with Taylor's. Charlie was super helpful throughout the process (and still is) and very quick to respond to our queries!PositiveResponsiveness
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
