Trusted Agent profile · Cardiff · South Glamorgan
Verified
★★★★★
470 reviews across 1 platform
Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.
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Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleI'm so glad I chose Taylors Cardiff Bay to sell my flat: Sian and Darren were always on hand to support me and answer all my questions. Many thanks!
Thanks for the wonderful 5* review Judith! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to the lettings team at Taylor's for assisting me with my move to Cardiff. James, in particular, worked efficiently and professionally throughout the process. James was accommodating, friendly and always responded to my queries; I cannot commend his efforts enough. I would have no doubts in using Taylor's again in the future and I would highly recommend their excellent services.
Hi Rachael Thank you very much for this 5* review and recommendation! Great to hear that James and the team provided such good service with assisting you with your move to Cardiff! Kind regards, Jake
5/5
GoogleThank you to Harriet, Keia, Georgia and James for managing my property and giving me reassurance that it will be in good hands. Look forward to working together!
Bhakti Purohit thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHarriet assisted myself and my partner with moving into our first rental. She was very helpful throughout the whole process.
5/5
GoogleEllie and Victoria were absolutely amazing at helping us secure our property. What we believed was going to be a stressful period due to timing to find a property was actually stress free because they were so helpful and proactive in helping us find a place, thank you so much girls! Natalie & Katie
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylor’s have provided an exceptional service. Our application to rent was lengthy and time consuming however all the staff, particularly Alice, have been patient, understanding and very helpful. They took on all the hard work with what should have been a stressful process was definitely much easier with their assistance. I would definitely recommend.
Many thanks for your brilliant recommendation, comments and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleExcellent, professional and friendly service from Harriet Spiittle and the team at Taylors Cardiff Bay.
Thanks Niall for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJake Staniford has been tremendous to work with - very professional, courteous and goal-oriented. We appreciate his assistance in finding and securing a nice apartment for us in a very tight rental market and are happy to recommend him to others. Richard & Janice Akel
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a good experience with Taylors, Darren is probably one of the only agents in Cardiff that I dealt with that proactively contacts his buyers to see how their searches are going, updates you frequently and is very professional. Would thoroughly recommend them.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience buying a home. We dealt with Sian who was really on the ball and very good at chasing solicitors and progressing the sale. We still wouldn’t have exchanged at time of writing without her help. Would definitely recommend for sales. Thank you
Many thanks for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe customer service from Keira was outstanding. The service from Taylor’s was efficient and very geared to my needs. I found a great rental property and moved in very quickly with no fuss. Would definitely use the agency in the future.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKeia has been helping me to deal with renting… as a foreigner’s first time renting place, I had so many questions but she was so friendly and helpful to get me through everything. Thanks Keia :)
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to thank Abigail and Francesca for working so hard to get us into our amazing new flat so quickly. From the date of our viewing, I believe it took only two weeks to get us all moved in. Both always responded in a timely manner which was helpful and reassuring throughout the process. Thank you!
Hi Jordan Thank you very much for this review and 5* rating! Great to hear that Abigail and Francesca provided such good service and got you moved in to your new flat quickly! Kind regards, Jake
5/5
GoogleSuitably impressed, both James and Harriet have done a great job at going through information with me to make sure I'm informed on the process and I can rest easy knowing they're looking after things for me. Really pleased I chose Taylors. I'd recommend to anyone to have a meeting with them and you too will be impressed by their knowledge.
Thank you so much for your wonderful 5* review Kels! We're thrilled to hear that James and Harriet were able to assist you so effectively. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleHarriet was brilliant from start to finish and helped us out with any questions or queries we had, especially when moving to the city for the first time. Would thoroughly recommend Taylors and Harriet!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have just let out my property with Taylors Cardiff Bay branch. I have genuinly been blown away with the service and professionalism of the letting agent Harriet Spittle. She has made the whole process seamless and has reassured me throughout the whole process. With changes in Welsh rental legislation it more important than ever for landlords in Wales to ensure that they are providing the highest standards of accomodation and safety for their tenants, I would highly recommend Taylors to any prospective landlord to let their property through them. Thank you 😊
Thank you Jonathan for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly, efficient and cheerful staff. They are always at the end of the phone to deal with any queries and reply quickly to emails. It feels a very personal service as they know their clients well and remember lots of detail. Especial thanks to Vicky for all her recent help.PositiveResponsiveness
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleVery Professional, efficient communication and all round fantastic service received from Taylors.Specifically Keia ,one of the agent from Taylors helps a lot to get the property ,clear the confusions and specifically her efficient communication , continuous updates really appreciating.Thanks Keia.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHarriet from Taylors Cardiff Bay has been an absolute pleasure to work with! She found us some lovely tenants and has been super responsive in her responses to our inquiries and concerns.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe just started renting with Taylor’s Cardiff Bay. Georgia was absolutely amazing, and was there whenever we needed her with quick replies. Really good service. Would highly recommend :)
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service and communication. Highly recommended agent.
Thank you for the kind words and recommendation! We strive to provide exceptional service and communication to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWould just like to say many thanks to Taylors and especially Harriet Spittle who made this whole process smooth and easy for our first time getting an apartment.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylors helped me find the most beautiful flat, they were so helpful and reliable. Alice was an absolute star - she made the whole process of finding a new place easy! Would highly recommend them to anybody moving to the area!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleVery efficient and friendly staff at Taylors, Mermaid Quay! The service I received from Alice, Victoria & Maria were faultless...from the moment I called the branch to arrange a viewing through to key collection of the property. I highly recommend them.PositiveResponsiveness
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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