Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleViewed a couple apartments with Alice, she asked what we wanted and she found the perfect place for us, great service would recommend to any one!PositiveResponsiveness, Quality, Professionalism
Elwyn · 21 June 2021
Agent replied · 20 June 2024
Thank you for your brilliant recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful staff, letting my property was easier than expected.
Would recommend.
Alex · 31 May 2023
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleAlice really helped us out when we were looking for something to find quite quickly. Was responsive and and helpful throughout the process of sorting our tenancy.
Darren11992 · 19 August 2021
Agent replied
Thank you for excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrancesca and the rest of the team members took me through the process of letting out my flat seamlessly and effortlessly. I will definitely use Taylors next time I need a new tenant! Thank you.
Susi · 26 December 2018
Agent replied
Thanks Arty for the great comments and recommendation. Best wishes in all your endeavours.
Kind regards, Sarah
★★★★★ 5/5
GoogleI have just moved into an new apartment during the COVID outbreak, Taylor’s were very helpful from start to finish and I am very happy with my move. Would definitely recommend!
Matt · 16 August 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFirst class service and always a high calibre of tenants. I would like to make a special commendation to Gary Hancock who has always given me impeccable service. Keep up the good work.
Garry · 30 July 2019
Agent replied
Wonderful to read Garry, that our local Taylors team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleMy second time letting via Taylors and they are always so friendly, helpful and happy to answer any questions :)
E · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleJames G. is literally the best agent I've dealt with.. He's kind, respectful and extremely professional. I honestly felt he had my best interests in mind! Would definitely recommend!!!
Rohan · 16 October 2020
Agent replied
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleVery professional, friendly and go the extra mile to help. Have used them now for 7 years and cannot fault their service.PositiveResponsiveness, Quality, Professionalism, Value
Alan · 24 August 2021
Agent replied
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent, professional and efficient service. Taylors took care of everything for us and made it a very easy process. Thank you, will definitely recommend to anyone looking to sell and sell quickly!
Jalil · 22 September 2019
Agent replied
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
★★★★★ 1/5
GooglePoor agent, poor landlord, no response after you committed. Please be aware
Mi · 26 March 2023
Agent replied · 25 March 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTerrible experience. Extortionate agency fees which they tried to take without us actually getting the flat, poor communication, and the feelings of it all being a complete scam. Avoid at all costs.
Jamie · 30 July 2019
Agent replied
Hello, Jamie
I’m sorry to hear about your experience. The fees are detailed on the website and are all charged for relevant purposes. Your feedback will be passed onto the relevant department.
Kind regards, Chris
★★★★★ 5/5
GoogleTaylors provide a tenant finding service for my properties, and suceed in securing responsible, high quality tenants very quickly with minimum void periods. Thank you!!PositiveProfessionalism
Frank · 21 June 2021
Agent replied · 20 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAmazing experience working with Taylors Cardiff Bay...always responsive and helpful! I highly recommend!
Kelechi · 1 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional, efficient, personable and all round fantastic service. I cannot fault them. I have used this branch for 12 years and would not hesitate in recommending.
Kerry · 18 January 2021
Agent replied
Many thanks for your wonderful recommendation, 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery friendly staff who were always available - responding out of hours even in the late evening. Would not hesitate to recommend them.
Rebekah · 30 July 2021
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Taylors are all lovely and the service has been fast and friendly from start to finish, I couldn't recommend them enough
Connor · 25 April 2021
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe staff are great, they helped me find a place to rent at very short notice and they are very responsive and helpful.PositiveResponsiveness
James · 21 June 2021
Agent replied · 20 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSo helpful and timely responses! Made our experience so much easier! So glad we chose Taylor’s agency as the service was exceptional.PositiveResponsiveness, Professionalism
SAH · 21 June 2021
Agent replied · 20 June 2024
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleService to date, excellent. From initial meeting at property where al was explained about their service to continued communication throughout about buyer visits. Sale in progress.
Bernard · 12 October 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery friendly staff who were always available - responding out of hours even in the late evening. Would not hesitate to recommend them.
Rebekah · 9 May 2021
Agent replied
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GooglePoor agent, poor landlord, no response after you committed. Please be aware
Shirina · 2 November 2022
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving decided to rent my home out for the first time I was introduced to Maria from the Cardiff Bay office who sorted everything out for me as I work away from Cardiff. I found her to be very professional and understanding. Taylors would be first choice for anyone thinking of letting out their home as far as I'm concerned!
Edward · 30 July 2019
★★★★★ 5/5
GoogleVery helpful in finding me a really lovely property in the Cardiff Bay area
Katelin · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.