Trusted Agent profile · Cardiff · South Glamorgan
Verified
★★★★★
470 reviews across 1 platform
Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.
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Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
1/5
GoogleFirst we made an appointment for the house we liked, then they called and gave the house to someone else on the pretext of the date mismatch and the owner of the house as an excuse. it's not fair at all. Absolutely unreliable.NegativeResponsiveness, Professionalism
Hi Sevda, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleA professional and very personalised service from the start. Taylor's was the only agency who seemed to be interested in helping us find a property and found us the perfect one on the very same day. Fantastic service which I would strongly recommend.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust Rented an apartment in Cardiff Bay and found the Team at Taylors very polite and helpful. They respond super quick to any questions and got everything sorted and confirmed within just a few days. I couldn't have asked for more. Great job guys!
Thanks for the fantastic 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing letting agency! They responded immediately, helped with any questions that I had and I was able to get a place in a matter of days. Specifically, Ellie did a fantastic job! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleMy experience was bad with them , they did not protect my money. The landlord should refund me and I have waited 2 months to get my money back and they are dealing with me unprofessionally.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleGary and the Team provide a first class professional service and the fact that I've used them on four successive lettings on the same flat is testament to the high regard I have for them. They are prompt and responsive to your letting needs and would highly recommend them.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
5/5
GoogleMaria found the perfect flat for my family! She is very polite, helpful and such a lovely person to talk with. We are very happy with Taylors's service and would highly recommend. Thank for all the staff! Wish a lot of success!!!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleHad a viewing with Harriet and she was absolutely wonderful! Well informed, easy to talk to and offered great advice. Would definitely recommend!
4/5
GoogleLet my property quickly, easy process to sign contracts etc.
5/5
GoogleFound a flat through these guys who were exceptionally helpful - even when through no fault of theirs the sale became a little more complicated they were supportive, communicated well and id Heartily recommend! Both Darren and Sian could not have been more helpful
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleImpossible to fault the very professional and friendly service from Keia, who listened and understood what I was looking for and then contacted me a few weeks later when something became available. Highly recommended.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad such a great experience with Taylors! The process of visiting the property and being sent all the paperwork has all been so seamless. Whenever I call, i'm always able to speak to the same lovely people which is a bonus!PositiveProfessionalism
Many thanks for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave been with Taylors Cardiff Bay for three years. Very helpful staff, very patient and professional. Covid makes things tricky but they have been handling and helping very well. And thanks particularly to Vicky whos always very passionate and responsible!PositiveQuality, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWith flats seemingly being snapped up overnight I've appreciated the communication from Alice with regard to helping me secure a new flat for rental. Always happy to help, she has made the stress of moving last minute a lot easier!
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleHarriet always very helpful and attentive.
Thanks Michael for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently began renting through Taylors, Keia handled the showing and organised everything with the landlord and was generally incredibly helpful along with their colleague Victoria. Can't thank them enough for making the process easy.PositiveProfessionalism
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat help from Karl, Sean and Emily as a buyer of a property. Very efficient and helpful, with time afforded for multiple viewings of the property to assist with planning. Thankyou!PositiveResponsiveness, Professionalism
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks for the Georgia, she has been very helpful for our moving period. Thanks for your kind gift!!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleNegotiator could understand the need of our family and keep in touch with us to provide suitable units for viewing. Her great job make us get the new home quickly and smoothly.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave been with Taylors Cardiff Bay for three years. Very helpful staff, very patient and professional. Covid makes things tricky but they have been handling and helping very well. And thanks particularly to Vicky whos always very passionate and responsible!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic letting agency who work super hard to make sure your move in is as easy as possible. Super flexible and really lovely people. We dealt mostly with Alice who has been a great help.PositiveProfessionalism
Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylors were excellent in all! Very professional team and friendly! Ellie especially was extremely helpful. She made it such an easy experience. The girl deserves a pay rise. I will definitely recommend taylors to my friends and family!PositiveProfessionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThis is an excellent, thoroughly professional company which I wholeheartedly recommend. I required the services of a lettings agency for the first time this year and had a poor and very stressful experience with another agency before switching to Taylors. From the outset, their approach was reassuring and they communicated regularly and professionally throughout. Their marketing/reach is excellent and it took a matter of days to arrange a very good and suitable tenancy for my flat. I have full confidence in Taylors and will certainly be using their services again in the future.
5/5
GoogleBeen dealing with Vicky & Ellie and they've been so helpful with their services and responding very quickly to my many questions! Both friendly and helpful which makes your move that much more smoother! Thanks ladies :)
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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Tell us what you need and we'll pass your enquiry to Taylors Countrywide and up to three other top-rated agents near Cardiff.
