Trusted Agent profile · Cardiff · South Glamorgan
Verified
★★★★★
470 reviews across 1 platform
Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.
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Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleMaria at Taylor’s has been helping my brother find a property in Cardiff, and has been a huge help from our first conversation with her. She has kept him updated when new properties that meet his criteria come onto the market and has answered any queries quickly. He’s now moved in to a lovely apartment and we are very grateful for her assistance.
Thank you for wonderful comments and 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAmazing service! I spotted an apartment to rent, rang up, and Alice arranged a visit within 2 hours. How quick is that! Over the next 2 days, the correspondence went back and forth, resulting in us renting the property. If a company is prepared to offer this kind of service, then the results will follow. Well done to Taylors and Alice.PositiveResponsiveness, Quality, Professionalism
Thanks for the amazing 5* review and kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleI was searching and viewing properties in Cardiff's busy market place and found Harriet to be an exceptional letting negotiator who found and supported us throughout this stressful process. A true professional with excellent communication skills and an asset to the team thank you
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently completed on a flat in Cardiff Bay, and dealt mainly with Darren and Sian. I felt they were very professional and responsive to my queries, and I never felt like I was being a nag or a bother to them. As a first time buyer, this was a big plus, as a lot of the process was alien to me. Thank you both, I would recommend.
Thank you Becci for your wonderful 5* review and kind recommendation of Darren, Sian and our local Taylors team. Kind regards, Scott
5/5
GoogleGreat service and kind staff (especially Vicky Mitchell). Respond fast and explain everything well. Recommend it :)
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott
5/5
GoogleJames and the team were brilliant looking after the rental of my property! Very efficient and communicative. Thank you
Thank you Gemma for taking the time to leave this amazing 5* review. Kind regards, Lucy
5/5
GoogleTaylors have been excellent in helping us move. They are professional and attentive. My particular thanks go to Keia. She’s been brilliant - initially recommending properties that meet our needs and then guiding us through the process seamlessly. I would have no hesitation in recommending Taylors.
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
5/5
GoogleAs a landlord, the Taylors' have provided me a professional and friendly service . they have rented my flat within 4 week as they promised. They are very efficient but, at the same time, make the client experience a pleasant one. Gary and Maria is very helpful always gives me a quick and affective service.
5/5
GoogleWhat a great experience! New to Cardiff area and working between two different cities, but Keia Wardman, Lettings Negotiator ensured that I was able to secure a beautiful property in Cardiff Bay. Always prompt responses and messages passed to colleagues and the owner as agreed. Looking forward to moving in soon! Thank you!
Thank you for your amazing 5* review and your kind words. Kind regards, Lucy, Customer Relations
5/5
GoogleGreat service and kind staff (especially Vicky Mitchell). Respond fast and explain everything well. Recommend it :)
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott
5/5
GoogleAfter being unable to sell my property because of cladding issues, Taylor’s found an ideal tenant to rent my property instead. As a first time landlord they took time to take me through every step of the way. I’m very grateful to the team for maintaining such good relations with myself and my new tenant. A dream team!PositiveQuality, Professionalism
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've had a lovely experience with Taylors, from the moment I went to view the flat. Ellie and Vicky have been great in looking after me, as I'm a first time renter. The support they have given me through this process has been a big help, I can't thank them enough.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleKeia is awesome, sorted everything and got us moved in on the date we wanted. Always kept us in the loop and gave us all the information we needed!
1/5
GoogleSent an agent to value without booking properly first and got my name wrong too. Embrassing. Did not want to fix it either.
Hello H Sullivan, thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
5/5
GoogleBeing a first time landlord the thought of arranging a tenant and learning the legalities is stressful. Taylors (james Gibson + Team) have supported me throughout the entire process and answered all of my numerous questions with haste. They also have extremely competitive rates. I would highly reccomend their services. Couldn't really fault them.PositiveResponsiveness, Professionalism, Value
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleWorking with the company for over 10 years. Fantastic agency Harriet, Georgia, James, Cameron and Jordan are a brilliant team. Highly recommend!!
Thank you for taking the time to leave us this great 5* review and recommendation Craig. Kind regards, Lucy, Customer Relations.
5/5
GoogleSwitched to Taylor's recently for the letting of one of my properties. After many years of using numerous letting agents all around Cardiff and London, I have found Taylor's at Cardiff Bay the best by far. James G is particularly attentive and helpful. So far it had been a pleasure to work with the agent.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleOne of the top quality agent in Cardiff, very professional and efficient team, friendly and go extra mile to help. Taylors has been my Letting Agents since Mr Gary Hancock started in Cardiff Bay (over 10 years now!).They continue to look after few of my properties. Keep up the good work! Keep SafePositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylors in Cardiff Bay have once again delivered a great service in assisting me with a change of tenancy. When problems arise they are handled calmly and efficiently. All the office staff are helpful but special credit goes to Gary and to James for going the extra mile when I was under some time pressures. An excellent team doing a great job!
Hi E Martin Thank you very much for this review and the 5 star rating! I am delighted to hear that Gary, James and the team provided such good service! Kind regards, Jake
5/5
GoogleThe lettings team at Taylors have been really helpful and efficient. Would most definitely recommend 👌 …
Many thanks Sian for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a small problem that was dealt with very quickly and with no fuss, keep up the good work guys
Thanks for the wonderful 5* review Lawrence! Best wishes, Lucy, Customer Relations.
5/5
GoogleGary is always both professional and attentive, excellent level of service from Gary
Thank you Elizabeth for your 5* review and kind comments. All the best, Mike.
5/5
GoogleHaving dealt with several letting agents in Cardiff over the years, our experience with Taylors has certainly been the best. Friendly and professional at all times, we felt well looked after throughout. Thank you in particular to Keia, Alice, Victoria, and Maria for all your help 😊
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a very stress free experience with Georgia in securing and renting my apartment. She was friendly and very professional, efficient and fast communication. Also visited the office and had a warm welcome from a wonderful team. Highly recommend Taylors.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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