Trusted Agent profile · Cardiff · South Glamorgan
Verified
★★★★★
470 reviews across 1 platform
Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.
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Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleHave been great for a new landlord. I have mostly dealt with Gary and Francesca, both who have been perfect, but everyone else has been helpful there too when needed.
Thank you Michael for your fantastic 5* review of our dedicated team, especially to Gary and Francesca, both who you found to be perfect! Best wishes Emma
5/5
GoogleFrom our initial meeting with James we felt confident that Taylors were the right choice as agents for renting our property. Very professional service at every stage, they have made the whole process a relaxed, painless experience. They were super quick in finding a suitable tenant, who is now happily living in our property. Great service, and much thanks goes to James, Vicky and Alice for all their helpPositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Georgia. Communication throughout was spot on. I would definitely recommend Taylors to my family & friends based on my experience. Thank you Georgia, you made my property move seamless & stress free.
5/5
GoogleEveryone at Taylors Cardiff Bay has been extremely helpful and have been great to deal with throughout the entire renting process!
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGeorgia was very very friendly, helpful and professional to deal with. I would have no problem using Taylors again as nothing was a problem at all. Thank you.
Thank you Claudio for your 5* review. All the best, Mike.
5/5
GoogleI've dealt with many estate agents in different places but these are definitely the best. Ellie at Taylor's has been so responsive, helpful and understanding of our wants and needs. She definitely goes above and beyond for the customer and I'm sure that is the case with others who work here too. Can't fault my experience with Taylor's Cardiff Bay.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks Keia for the support. Finding a property was smooth and easy. Highly recommended.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is the second time I've dealt with Taylors, and once again outstanding 5* service!! Victoria I had the most dealings with but all the staff members were fantastic too! Very helpful and extremely quick response to Any emails or questions that I had, No hickups or problems at all! My move was smooth and easy and very quick! Once again thankyou guys, Would definitely recommend to anyone!! 😊
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleA move can usually be a daunting experience but the team at Taylors made it anything but. My partner and I were provided an exceptional service, and I wouldn't hesitate in using them again in the future.
Many thanks Sam John for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a great experience with Taylor’s in Cardiff Bay! Prior to finding our apartment, Alice would always check in with us for updates to see if we’re still looking and if our needs had changed. Through doing so she found us our apartment and answered every single question we had. Very professional and helpful throughout! Thank you 😊 …
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter 4 years dealing with student lettings agencies in Cardiff (all bad experiences), Taylors was a breath of fresh air! Looking for my first flat as a professional, the staff at Taylors were great and made the experience easy and stress-free. They all work really hard to go the extra mile! Thank you so much for your help!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleHighly recommend Taylors specifically Cameron! He was very helpful throughout the whole process. Communication was great and the speed of the process was fantastic. Knowledgeable and always quick to respond. Thank you!
Thank you for taking the time to leave us this amazing 5* review and recommendation Lauren. Kind regards Lucy, Customer Relations.
5/5
GoogleI got in touch with Taylor this week to query one of the rental listing. James (assistant branch manager) and Alice (letting negotiator) are both very responsive and patient to ask all my questions. The rental process has been very smooth so far, although it has not fully confirmed yet. My impression to this agency is very positive and trustworthy.PositiveResponsiveness
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to Gary and the team for letting my property within a week! Amazing service - would definitely recommend to landlords and tenants
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
5/5
GoogleSian and Darren are professional, friendly, cheerful and absolutely committed to giving 10 out of 10 customer service. The sale of my apartment was not easy, but they worked really hard on my behalf and got it over the line. Absolutely no hesitation in recommending these guys, and Taylors, to anyone buying or selling a property in Cardiff.PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
4/5
GoogleKeia was first class from start to finish. Thank you
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have used Taylor’s for years letting our Cardiff bay apartments and would never go anywhere else as they are everything expected and more Kia has just found us a new tenant within days of the others leaving which is perfect for cash flow Would give her and the team six ⭐️
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my partner had so many issues and struggles finding a place in Cardiff to rent but Harriet put us at ease and helped us out crazily to find a place to move. Really thankful that she gave us a nice and pretty place to move.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe process from Gary taking a first look at my apartment to confirmation that the tenant had collected the keys and was moving in, was handled in an amazingly fast and professional manner. Marketing, a last minute repair, cleaning and preparing apartment, viewings, all the necessary documentation and "red tape," Gary, Ashleigh, Francesca and the rest of the team achieved in just one week. A job brilliantly well done, thank you!
Thank you Melinda for your kind review. I will make sure that the local Taylors team are made aware of your comments. Best wishes, Mark
5/5
GoogleI want to express my gratitude, wish good luck and great success to Ellie Roe! Ellie is very thorough, professional and, most importantly, humane. She has done much more for me than I ever expected from an agent. I really appreciated how Ellie was on top of things!
5/5
GoogleDarren was really helpful and great to deal with
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTotally professional agency, positive and very pleasant staff. Mr James Gibson was very helpful with regular feedback. First class service. Highly recommended.
Thank you akamal1601 for your recommendation. Best wishes, Mark
5/5
GoogleJames makes renting my property an easy task. He keeps me up to date with when viewings are taking place and how they went. He supports my decisions on rental increases and my choice of non advertised letting. The quality of tenant is high and there is little for me to do before my tenant is with me.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
5/5
GoogleThe staff at Taylors were really helpful and friendly when me and my partner were looking to rent a flat in Cardiff. They made the process really smooth and were able to answer any questions that we had. The staff member that showed us round the flat was really friendly and able to answer all questions. Would definitely recommend this estate agents!PositiveResponsiveness, Professionalism
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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