Trusted Agent profile · Cardiff · South Glamorgan
Verified
★★★★★
470 reviews across 1 platform
Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.
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Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleTalyors are absolutely amazing!!. Very professional and efficient. They make the process of moving house so seamless. I highly recommend them as the first point of call for property in Cardiff. Thanks, Keia for a job well done.
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
5/5
GoogleThey answered every phone call I made and there were a lot and answered all my questions they are really kind and welcoming
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleExcellent service provided by both Sian and Darren when selling my property. Communication was great and they remained very professional. They did a lot of the chasing for me and their knowledge and experience is invaluable. Thank you! Would definitely recommend!
Many thanks for your marvellous recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHarriet Spittle has made our moving experience very pleasant and hassle free
Thanks for the excellent 5* review Matthew! Best wishes, Lucy, Customer Relations.
5/5
GoogleA very efficient service from all of the staff involved, leading to a smooth and stress-free process. I have no regrets at all about my choice of agents.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylors Cardiff Bay, and Georgia in particular, have been such a lovely group of people to work with. They are warm, responsive and always get me high quality tenants. They're a delight to work with.
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service, Keia helped me get a flat within one week. She was very patient with me as it was my first time renting. Couldn’t ask for a better experience! Definitely recommend working with this company
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBeing a first time landlord the thought of arranging a tenant and learning the legalities is stressful. Taylors (james Gibson + Team) have supported me throughout the entire process and answered all of my numerous questions with haste. They also have extremely competitive rates. I would highly reccomend their services. Couldn't really fault them.
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleWe were very fortunate to have the branch manager, Gary Hancock as our agent looking for a rented apartment. We had unusual circumstances, however, Gary would leave no stone unturned in order to find the perfect property and get us moved in on time. I would have no hesitation in recommending Taylors to anyone.
Thank you for such a glowing review of our local team and 5* review! It is great to read that you would recommend our team to other. Best wishes, Scott
5/5
GoogleI have a beautiful experience with Harriet spittle. Always up and doing. Call her 100times, she’s gonna respond 120times😂😂😂. She’s fabulous …
Many thanks oladapo damilola for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleEllie and Victoria (as well as James, albeit only interacted very briefly with him) have been a delight - responsive, professional and accommodating. Any possible delay we have seen have only been due to how the market is rather than the agents / agency themselves.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEllie and Victoria have been brilliant throughout the applying to rent process - very friendly, responsive, polite, professional, and thoughtful. They have made the whole process a lot less stressful than it might have been, and we are now looking forward to our new flat!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLiked the process of moving into a new house through Taylors . Cameron played a major role in making it feel easy.
Srikanth Kmss thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI bought my first home with Taylor’s and they were very hands on throughout the long process. I was able to reach them whenever needed and they actioned any requests quickly.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMaria found the perfect flat for my family! She is very polite, helpful and such a lovely person to talk with. We are very happy with Taylors's service and would highly recommend. Thank for all the staff! Wish a lot of success!!!PositiveQuality
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleHave been using Taylors to let my place in Cardiff Bay for over ten years without any issues. They are professional and efficient, my apartment is rarely empty for more than a few days. Thanks once again to Gary and the crew!PositiveQuality
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleVery good experience overall! All staff were very polite, friendly and happy to help. They responded to all emails/queries promptly and were very accommodating of our needs. The whole process was easy and stress-free for us! We would definitely use Taylors again following our good experience!PositiveResponsiveness, Professionalism
Thanks for the excellent 5* review and kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad an excellent experience with the lettings negotiator Keia Wardman. Keia provided excellent customer service and made our renting experience really smooth and pleasant - this was very positive after. having really bad experiences with other letting agents in Cardiff
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThis is a excellent place the let out the staff was excellent keia and James and Georgia
Simon Wise thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI have had a viewing of a flat with Darren and I must say that he was extremely helpful as well as been totally honest about the purchase. I have made other viewings at the same building with other agencies which have not released all the required information about it.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleCameron Jeffers did a great job securing my perfect home at the perfect time. The entire process from start to finish was almost too good to be true and I am now looking forward to settling in. Thank you!
5/5
GoogleWe’ve had a fantastic experience with Taylors! Harriet, in particular has been brilliant in helping us secure our flat in Cardiff. She has been very friendly, professional and prompt in answering any queries and kept us up to date throughout the process! Thank you so much! We would highly recommend :)
5/5
GoogleReview of Taylors but actually for Cam... He was an excellent negotiator, quick to respond to calls and emails and an all round legend that helped me find a property that met my needs. Highly recommend him if you need to find a property in Cardiff.
1/5
GoogleFirst we made an appointment for the house we liked, then they called and gave the house to someone else on the pretext of the date mismatch and the owner of the house as an excuse. it's not fair at all. Absolutely unreliable.NegativeResponsiveness, Professionalism
Hi Sevda, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
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