Trusted Agent profile · Cardiff, South Glamorgan

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Taylors Countrywide Cardiff reviews

4.6

★★★★★ Excellent

470 reviews across 1 platform

Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.

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4.6 / 5

470

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

1/5

Google

Mermaid Quay office lost all my paperwork. Failed to return calls and failed to act on promised actions. Very unreliable and unprofessional

Julia · 30 July 2019

Agent replied

Dear Mrs Bowles, thank you for bringing this to our attention. We are currently liaising with the site manager to put a pack together of what you are missing from the Landlord developer pack. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many Thanks, Branch Manager

5/5

Google

Great service. Makes the whole move/rent experience easy

Phil · 30 July 2022

Agent replied · 30 July 2023

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Maria and Victoria at Taylors have been fantastic. Quick to respond and understand my requirements.

Clementine · 16 July 2021

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Alice brown is very friendly and helpful. Such a shame she's leaving!

Pavel · 31 December 2021

Agent replied · 31 December 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

This team are exceptional always happy to help and communication has been excellent . Nothing is too much trouble, highly recommended.

T · 11 October 2019

Agent replied

Many thanks Tracy for taking the time to leave this amazing 5* review of your experience with our dedicated Taylors Team. Thank you for the recommendation. Best wishes, Lucy

5/5

Google

Really friendly staff and very helpful and informative in helped us find a flat.PositiveQuality

Jaden · 24 August 2021

Agent replied

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Went above and beyond to make sure I found the perfect place. Highly recommended

Tony · 30 July 2021

Agent replied · 30 July 2023

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Alice brown is very friendly and helpful. Such a shame she's leaving!

Thanh · 22 November 2021

Agent replied

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, no fuss and easy to work with. All completed remotely.

Natalie · 15 November 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you, from inquiry to confirmation everything was handle professionally. All staff always helpful.

Peter · 25 June 2021

Agent replied

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional and friendly service. Will definitely use again in future.PositiveResponsiveness, Quality, Professionalism, Value

Jarred · 21 June 2021

Agent replied · 20 June 2024

Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Quick response to my requirement of rentingPositiveProfessionalism

Wing · 21 June 2022

Agent replied · 20 June 2024

Thank you for your great 5* review.

5/5

Google

Very professional yet friendly service. Highly recommend!PositiveProfessionalism

Djalmo1 · 21 June 2022

Agent replied · 20 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Went above and beyond to make sure I found the perfect place. Highly recommended

Taroon · 16 April 2021

Agent replied

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent communication and a hassle-free sale. 5 stars well deserved.PositiveResponsiveness, Quality, Professionalism, Value

ROBERT · 21 June 2021

Agent replied · 20 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Professional, friendly and helpful.

TonTon · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great communication and very helpful agents, experience has been top notch.

Top · 14 June 2021

Agent replied

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

As a cleaning contractor we have worked with many letting agencies in and around Cardiff. Taylors have proven to be head & shoulder above the rest in terms of organisation & professionalism. Customer service is excellent, staff always friendly & very helpful. Overall, a first class letting agency!

Mr · 30 July 2019

5/5

Google

Very helpful and friendly staff. Highly recommend!

Clara · 30 October 2021

Agent replied

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and prompt with helping people.

Thomas · 30 October 2021

Agent replied

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent communication and a hassle-free sale. 5 stars well deserved.

ROBERT · 23 March 2021

Agent replied

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

1/5

Google

Witholding monies without any justification. Shame after a good start.

Jeremy · 20 February 2021

Agent replied

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Extremely friendly and reliable people to deal with. They made the process really easy!

Brodie · 30 July 2019

Agent replied

Thank you Brodie. Kind regards, Mark

5/5

Google

Swift responses and easy to work with!

Sharidow · 1 July 2021

Agent replied

Thank you for your wonderful 5* review. Kind regards Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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