Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleMermaid Quay office lost all my paperwork. Failed to return calls and failed to act on promised actions. Very unreliable and unprofessional
Julia · 30 July 2019
Agent replied
Dear Mrs Bowles, thank you for bringing this to our attention. We are currently liaising with the site manager to put a pack together of what you are missing from the Landlord developer pack. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many Thanks, Branch Manager
★★★★★ 5/5
GoogleGreat service. Makes the whole move/rent experience easy
Phil · 30 July 2022
Agent replied · 30 July 2023
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria and Victoria at Taylors have been fantastic. Quick to respond and understand my requirements.
Clementine · 16 July 2021
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlice brown is very friendly and helpful. Such a shame she's leaving!
Pavel · 31 December 2021
Agent replied · 31 December 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis team are exceptional always happy to help and communication has been excellent . Nothing is too much trouble, highly recommended.
T · 11 October 2019
Agent replied
Many thanks Tracy for taking the time to leave this amazing 5* review of your experience with our dedicated Taylors Team. Thank you for the recommendation. Best wishes, Lucy
★★★★★ 5/5
GoogleReally friendly staff and very helpful and informative in helped us find a flat.PositiveQuality
Jaden · 24 August 2021
Agent replied
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWent above and beyond to make sure I found the perfect place. Highly recommended
Tony · 30 July 2021
Agent replied · 30 July 2023
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlice brown is very friendly and helpful. Such a shame she's leaving!
Thanh · 22 November 2021
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service, no fuss and easy to work with. All completed remotely.
Natalie · 15 November 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you, from inquiry to confirmation everything was handle professionally. All staff always helpful.
Peter · 25 June 2021
Agent replied
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and friendly service. Will definitely use again in future.PositiveResponsiveness, Quality, Professionalism, Value
Jarred · 21 June 2021
Agent replied · 20 June 2024
Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleQuick response to my requirement of rentingPositiveProfessionalism
Wing · 21 June 2022
Agent replied · 20 June 2024
Thank you for your great 5* review.
★★★★★ 5/5
GoogleVery professional yet friendly service. Highly recommend!PositiveProfessionalism
Djalmo1 · 21 June 2022
Agent replied · 20 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWent above and beyond to make sure I found the perfect place. Highly recommended
Taroon · 16 April 2021
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent communication and a hassle-free sale. 5 stars well deserved.PositiveResponsiveness, Quality, Professionalism, Value
ROBERT · 21 June 2021
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional, friendly and helpful.
TonTon · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat communication and very helpful agents, experience has been top notch.
Top · 14 June 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a cleaning contractor we have worked with many letting agencies in and around Cardiff. Taylors have proven to be head & shoulder above the rest in terms of organisation & professionalism. Customer service is excellent, staff always friendly & very helpful. Overall, a first class letting agency!
Mr · 30 July 2019
★★★★★ 5/5
GoogleVery helpful and friendly staff. Highly recommend!
Clara · 30 October 2021
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and prompt with helping people.
Thomas · 30 October 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent communication and a hassle-free sale. 5 stars well deserved.
ROBERT · 23 March 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 1/5
GoogleWitholding monies without any justification. Shame after a good start.
Jeremy · 20 February 2021
Agent replied
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExtremely friendly and reliable people to deal with. They made the process really easy!
Brodie · 30 July 2019
Agent replied
Thank you Brodie. Kind regards, Mark
★★★★★ 5/5
GoogleSwift responses and easy to work with!
Sharidow · 1 July 2021
Agent replied
Thank you for your wonderful 5* review. Kind regards Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.