Trusted Agent profile · Cardiff, South Glamorgan
Verified
★★★★★
470 reviews across 1 platform
Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Cardiff, South Glamorgan, at Unit 13, is rated 4.6 out of 5 across 470 reviews on 1 platform, including 470 Google reviews rated 4.6.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleSo helpful and timely responses! Made our experience so much easier! So glad we chose Taylor’s agency as the service was exceptional.PositiveResponsiveness, Professionalism
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleService to date, excellent. From initial meeting at property where al was explained about their service to continued communication throughout about buyer visits. Sale in progress.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleVery friendly staff who were always available - responding out of hours even in the late evening. Would not hesitate to recommend them.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GooglePoor agent, poor landlord, no response after you committed. Please be aware
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleHaving decided to rent my home out for the first time I was introduced to Maria from the Cardiff Bay office who sorted everything out for me as I work away from Cardiff. I found her to be very professional and understanding. Taylors would be first choice for anyone thinking of letting out their home as far as I'm concerned!
5/5
GoogleVery helpful in finding me a really lovely property in the Cardiff Bay area
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSo helpful and timely responses! Made our experience so much easier! So glad we chose Taylor’s agency as the service was exceptional.
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA very friendly and helpful team of people!! Excellent service from Ellie, Vicky and James - would recommend 100%!!PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing customer service - quick, clear and hassle-free. From a tenant's perspective an absolute pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy second time letting via Taylors and they are always so friendly, helpful and happy to answer any questions :)
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleEllie & Vicky @ Taylors were lovely to deal with and very helpful with my endless questions and tricky requests!
Thank you for the fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good communication - quick to respond and answered all of our queries
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould highly recommend - I was offered excellent service, prompt responses to correspondence and a very friendly service.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylors were superb throughout the sale of our flat in Cardiff Bay. Always very professional and got back to any emails/calls quickly. Would recommend :-)
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleVery friendly staff 😊😊 …
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleProfessional helpful and friendly staff, ensuring quick and efficient hassle free moving in during these difficult times. Great value properties for the area aswell
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
1/5
Google"LOST" all of my property documents and guarantee paperwork!! Lied to me, Gary Hancock - Branch Manager, didn't return any of my many calls. Maria Davies, told me she didn't know the contact details of the Area Manager (REALLY??) when I said I want to take my complaint to a higher level! Appalling Service, appalling customer service, Avoid!!
5/5
GoogleExcellent service from Darren and Sian thank you. Regards CathPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your great 5* review.
5/5
GoogleThe service and communication from Taylors has been fantastic.Man thanksPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GooglePoor communication. Very expensive agency fees. Once you've paid, all service slows down / stop. Can't get hold of anyone for the past two days.
Good afternoon, Thank you for taking the time to leave this review. We are deeply sorry to see that your experience with us has been less than great. We always strive to provide excellent service to all of our customers at all times and we sincerely apologies that this has not been the case on this occasion . I would like to assure you that all feedback is taken very seriously and thank you for bringing these issues to our attention. Thank you again for taking the time to leave this feedback. Kind regards, Regan
4/5
GoogleOver 5 years I have had a truly minimal engagement with issues regarding my flat a testament to my agent
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
4/5
GoogleTook a while to find a tenant but once we did very fast and efficient. Always very friendly and patient answering all our queries
Hi Ruth, many thanks for your review. Kind regards, Tracey.
5/5
GoogleCan’t recommend enough have bought and rent out via Taylor’s and always have a really good service.PositiveProfessionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleIf only there was an option for a zero or negative star! The treatment I received from them was awful!
Hi Fathiya, Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
