Trusted Agent profile · Cardiff
★★★★★
327 reviews across 2 platforms
Unit 16a Mermaid Quay, Cardiff, CF10 5BZ, CF10 5BZ
Taylors's office in Cardiff, at Unit 16a Mermaid Quay, is rated 4.5 out of 5 across 327 reviews on two platforms, including 284 Google reviews rated 4.7.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleI was able to get house rental sorted within a week thanks Harriet and Kieran
Hello Srikanth, Thank you for your fantastic 5* review! We're thrilled to hear that Harriet and Kieran were able to assist you in sorting out your house rental so quickly. Best regards, Lucy, Customer Relations Team
5/5
GoogleAs a landlady, I’ve been really impressed with how Harriet at Taylor’s has helped me this week. She’s not only resolved my issue but gone above and beyond to help me in my opinion. Thank you
Thank you for choosing Taylor's! We are thrilled that Harriet was able to assist you and exceed your expectations. Our team always aims to provide exceptional service and we appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleNaomi Hall showed me around and introduced me to my new flat. It's almost mine now, and I have Taylors and Naomi to thank... So thank you.
Thank you for your kind words! We're thrilled to hear that Naomi and our team at Taylors were able to help you find your new home. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally great service. Spencer helped me find an apartment to rent with a lot of support and patience. Much appreciated to him and Harriet and Naomi as well.
Thank you for your kind words! We are delighted to hear that Spencer, Harriet, and Naomi provided you with great service and helped you find the perfect apartment. We will make sure to pass along your appreciation to them. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAfter trawling through Right Move and all the other various property websites applying for properties, it was wonderful to get a friendly phone call from Jordan. The property he showed me was a very close second to the property I eventually went for, but he was a wonderful individual to work with. As I move forward building my own property portfolio, I know it is Jordan who I want to work with on the lettings side of things. He is a fantastic young man who goes above and beyond the common 'computer says no' and 'jobsworth' mentality that is sweeping across the nation these days. Until the next time Jordan, be well and thank you for everything!
Thank you Dawn for your kind words and for sharing your experience! We're delighted to hear that Jordan made such a positive impression and we look forward to assisting you with your property portfolio in the future. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently moved house during the COVID-19 pandemic, Taylor’s lettings made this process stress free and so simple. Gary is really efficient and professional when replying to emails/calls, and the overall process was made so easy. The virtual viewing was also really helpful and the property was in the exact same condition and very clean when we moved in. Overall I would highly recommend Taylor’s lettings to anyone moving house.PositiveProfessionalism
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleThanks to Taylors for a professional, friendly and all around fab service in helping with our move. Georgia was a fantastic help and was always quick to come back on any queries we had throughout the process. Couldn't have asked for a better lettings agent!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt's been a pleasure to rent with Taylors. Their staff, especially Harriet and Cameron, have been very professional, attentive and answered all my queries quickly.
Hello Camilla, Thank you so much for your wonderful 5* review! We're delighted to hear that Harriet and Cameron provided you with professional and attentive service. Best regards, Lucy, Customer Relations Team
5/5
GoogleTaylors in Cardiff Bay recently sold our leasehold flat, and we are extremely pleased with their friendly and helpful service. Consistently following up with excellent communications and chasing up all parties, this ensured our sale completed prior to Christmas. Thank you to Sian and team for their dedication to ensuring the sale completed on time.PositiveResponsiveness, Professionalism
Thank you so much for this fantastic 5* review and recommendation Emma. We really appreciate your kind words for our hard working team. Best wishes, Graham, Customer Relations
5/5
GoogleGreat service from a great team in Taylors Sales and Letting Agents Cardiff Bay. Special shout out to Harriet for her professionalism and awesome customer service.
Thank you for taking the time to leave us this great 5* review Chris. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team have been wonderful to work with. From my first call to asking about listing my property onwards they have been professional and friendly.
Thank you so much for your kind words! We are thrilled to hear that our team has provided a wonderful experience for you. We strive to always be professional and friendly. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotHappy Tenants
Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.
5/5
GoogleWe found a nice place to rent through Taylors. Our dealing agent Cameron was very helpful during the whole process and guided us well.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe customer service from Keira was outstanding. The service from Taylor’s was efficient and very geared to my needs. I found a great rental property and moved in very quickly with no fuss. Would definitely use the agency in the future.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHarriett Spittle of Taylors Cardiff Bay has been extremely helpful, efficient and keeps me informed of matters on a regular basis
Thank you Russell for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery Professional, efficient communication and all round fantastic service received from Taylors.Specifically Keia ,one of the agent from Taylors helps a lot to get the property ,clear the confusions and specifically her efficient communication , continuous updates really appreciating.Thanks Keia.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe agency helped us secure the rend of an amazing flat in cardiff bay area, Harriet was amazing and organised a few viewings, the whole process was quick and hassle free and we were in the property within 2 weeks.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLovely Service Till I got a house, Kieran made the process so easy. Great Job!
Thank you for your terrific 5* review and for your complimentary comments Emmanuel. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have dealt with Taylors Cardiff Bay for a number of years on both Sales and Rentals and have always found them pro-active and professional. I would particularly like to thank Sian and Gary and their teams for the excellent service they have provided in finding properties and tenants which allow us to achieve above average rental returns with minimal voids. Keep up the good work guys!
Many thanks Richard for this wonderful 5* review of your experience with our Taylors team, I will of course ensure your kind words are passed on to Sian, Gary and all the team. Best wishes, Lucy
5/5
GoogleWow. What can I say, quite possibly the best experience I’ve had with an estate agent. Harriet is brilliant in every aspect & I would recommend Taylor’s to anyone on this fact alone. Great service & great people!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHarriet has been amazing so far with helping us with the process of getting a new flat. She has been incredibly friendly and responds to us quickly whenever we have a query
Rosalind Cobb thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Googlepaige was amazing, very sharp with her answers, very helpful definitely would recommend for anyone to book with paige 👍 …
Thank you for sharing your positive experience with Paige! We are glad to hear she provided excellent service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI continue to use Taylors because they are both friendly and professional, and great at keeping me informed throughout (extra thanks to James, Keia and Cameron for their help).
Thank you for your glowing 5* review Faye Tincombe. Kind regards, Lucy, Customer Relations.
5/5
GoogleI continue to use Taylors because they are both friendly and professional, and great at keeping me informed throughout (extra thanks to James, Keia and Cameron for their help).
Thank you for your glowing 5* review Faye Tincombe. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Cardiff office has 327 reviews across two platforms: 284 on Google, 43 on Trustpilot (across the whole business).
Taylors Cardiff Bay Mermaid Quay Sales is rated 4.5 out of 5 across all 327 reviews, and 4.7 out of 5 on Google from 284 reviews.
Taylors Cardiff Bay Mermaid Quay Sales, Unit 16a Mermaid Quay, Cardiff, CF10 5BZ, CF10 5BZ.
