Trusted Agent profile

MGY Cardiff reviews

★★★★★ Excellent

320 reviews across 2 platforms

Column Buildings 13 Mount Stuart Square, Cardiff CF10 5EE

MGY's Cardiff office at Column Buildings 13 Mount Stuart Square is rated 4.6 out of 5 across 320 reviews on two platforms, including 243 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.6 / 5

243

Reviews on Google

This office

Trustpilot logo

77

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for MGY. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Google

Jake was very helpful, answered all questions and queries and ensured that everything went smoothly.

Stephen · 30 September 2025

5/5

Google

MGY have been our lucky charm. They helped us found the flat which we loved and lived in for 5 years and now, after viewings with many different agencies, to buy our first house. Oliver and Becky were very professional throughout and worked well with both parties' solicitors for a swift completion. Highly recommended!PositiveQuality, Professionalism

Bogdan · 27 August 2020

Agent replied · 7 June 2023

Hello Bogdan thank you for your lovely review. We are delighted that you found MGY to be your lucky charm once again; Oliver and Becky will be pleased to hear your commendation. We wish you the very best in the future (and hope to see you again in another few years)!

5/5

Google

I’m a new tenant with MGY I give a 5 star to how easy and helpful the agents made renting a property and finding the right place for me so I highly recommend MGY estate agents

DAvid · 3 August 2025

Agent replied · 2 September 2025

Thank you for your fantastic review! We're so pleased to hear that our team made your renting experience easy and helped you find the right home. We really appreciate your recommendation and hope you enjoy your new place! MGY

5/5

Google

I rented an apartment in Cardiff via the MGY office, Sian Thomas was so helpful with her great sense of politeness and professionalism; she explained all the procedures and gave me helpful answers related to my concerns. I felt confident that my application would go smoothly. Many thanks indeed.PositiveResponsiveness, Professionalism

Abrar · 27 August 2021

Agent replied · 7 June 2023

Hello Abrar, thank you so much for reviewing your experience of renting through us. We are delighted that you found Sian helpful, polite and professional and we very much appreciate your feedback. All the best. -mgy-

5/5

Google

Wonderfull experience. The process was very easy and the team, specially Jonathan was very helpfull. They reply on time when you contact them. Just make sure that the first contact is through phone, it will earn you a lot of time and you will get the information faster. I recomend it.

Nuno · 7 June 2021

Agent replied · 7 June 2023

Hello Nuno many thanks for your five star review! Jonathan will be pleased to hear that you found him so helpful. Many thanks for the recommendation. -mgy-

5/5

Google

I recently used MGY estate agents to re let my flat in Cardiff bay All the staff were helpful but the main person Dealing with the task was Jack price who i found to be a good communicator efficient and generally good at his job

Andrew · 14 April 2025

Agent replied · 26 August 2024

Thank you for supporting us by leaving such a kind review of your MGY experience.

5/5

Trustpilot

Great experience renting

Rented a flat in Cardiff for almost 4 years. Karen was the person I dealt with and she always made sure I had any issues resolved quickly. Would rent from here again. Got my full deposit back with no issues also.

Michael · 1 November 2024

5/5

Google

MGY were brilliant with the sale of our flat in Cardiff Bay. It has felt more like a tick box exercise with other agents but more personable with MGY - Really helpful throughout the process. Professional service and Oliver was great. Thanks for all the helpPositiveResponsiveness, Quality, Professionalism, Value

Catrin · 27 August 2021

Agent replied · 7 June 2023

Hi Catrin many thanks for your five star review. It really is fantastic to hear that you felt our service was more personable and professional than other Cardiff Estate Agents. We will be sure to let Oliver know. -mgy-

5/5

Trustpilot

Mgy at Birchgrove

Would just like to say a big thank you to Cathy and the team at the Birchgrove office.They sold my property in no time and kept me informed of the process when needed to... lovely staff and very helpful... If you are selling, you need look no further than MGY.

MICHAEL · 22 May 2024

5/5

Google

MGY and Morgan were great with me and my partner, always fast to respond to queries and got us moved in with no issues at all. Would recommend MGY to anyone for renting around Cardiff

Geraint · 8 April 2023

Agent replied · 26 November 2023

Thank you Geraint, for your 5-Star Google review of our Cardiff Bay office.

5/5

Google

Both Oliver and Becky were a pleasure to deal with from start to finish. They sold my flat in the Cardiff Bay area and kept me updated every step of the way with viewings, offers and the conveyancing process. Highly recommend!PositiveProfessionalism

Mathew · 27 August 2022

Agent replied · 7 June 2023

Hello Mathew great to hear that the sale of your flat was a 'pleasure from start to finish'. Becky and Oliver will be delighted to read your review. -Mgy-

5/5

Google

MGY have been brilliant with my first ever purchase. I had a lot of questions, and they always answered them promptly and in a lot of detail. Arranged for me a couple of viewings of the property, which allowed me to plan in advance what I need to do after the sale is completed. All in all, they really allowed the process to run really smooth, without any delays and issues. Highly recommend their services !

Damyan · 28 September 2023

Agent replied · 26 November 2023

Thank you for your 5-star review of our Cardiff Bay sales team.

5/5

Google

I had a fantastic experience with Oliver from MGY. He was very accommodating when arranging the valuation on my flat. Oliver was knowledgeable and quick to reply to any questions I had in regards to selling my property in Canton.

Kristie · 10 September 2022

Agent replied · 7 June 2023

Hi Kristie, thank you for your feedback and review.

5/5

Google

Oliver and the team were extremely helpful and efficient with assisting our efforts to purchase our new home. They were the one link that kept the process on track. Always received a quick response to emails and were always on hand to take a call.PositiveResponsiveness, Quality, Professionalism

Matt · 27 August 2021

Agent replied · 7 June 2023

Morning Matt, many thanks for your five star review. We are pleased that you found Oliver and team helpful, efficient and responsive - that is super to hear. -Mgy-

5/5

Trustpilot

Managed to find my new home and move…

Managed to find my new home and move within just a few days. Thanks again to Dawn for making the whole process so easy and straightforward.

Ioan · 1 July 2026

5/5

Trustpilot

Sold my apartment with MGY Cardiff Bay

Sold my apartment with MGY Cardiff Bay. The team were very helpful throughout the process, ensuring they were communicating each stage. They explained everything in detail for ease of understanding. You could easily get hold of the team, but if not they would be really fast in replying via phone or email. Highly recommend MGY if you’re thinking of selling.

Miss · 18 September 2025

5/5

Google

Needed a RICS evaluation done. Everyone from first phone call made for enquiring to the time evaluation report was delivered was professional and polite in their communication. Big thanks to Mark, Simon and Gail for completing the report in 24 hours. Fully recommend MGY survey team.PositiveResponsiveness, Quality, Professionalism, Value

G · 25 December 2020

Agent replied · 7 June 2023

Hello there, many thanks for your excellent review. Mark and his team will be delighted to receive this feedback. -mgy-

5/5

Trustpilot

I have recently rented one of my rental…

I have recently rented one of my rental properties out with this company they were excellent ,

Lyn · 17 August 2026

5/5

Trustpilot

MGY Service

Speed at getting on market. Regular updates. Courteous and attentive staff.

Jeremy · 24 September 2026

5/5

Trustpilot

MGY Radyrs Staff were so friendly and…

MGY Radyrs Staff were so friendly and professional, throughout the whole process from start to completion.

MR · 20 August 2026

5/5

Google

Oliver and the team have been on hand to other advice throughout the sale of my property. Having the property for sale during COVID 19 has caused numerous challenges , but Oliver has help to guide me through it . Many thanks OliverPositiveResponsiveness, Professionalism

Bernadette · 27 August 2021

Agent replied · 7 June 2023

Hello Bernadette, thank you for your 5-star review. Oliver and the team will be pleased to hear that you felt guided through the challenges that the pandemic posed while selling your property. Best wishes -mgy-

5/5

Google

Very happy with the professionalism of MGY. I had no issues with them during my tenancy and they were always quick to reply to my email queries. Sian was very accommodating and helpful when I ended my tenancy while out of country.PositiveResponsiveness, Professionalism

Mike · 27 August 2021

Agent replied · 7 June 2023

Hello Mike, many thanks for your five-star review of our lettings service as a tenant. Sian will be pleased that you found her accommodating, helpful and quick to respond to queries. Thank you for your custom and your feedback. -Mgy-

5/5

Google

Oliver and all the team at MGY we’re extremely helpful and professional throughout the whole of our house buying process. Oliver was happy to help with any questions we had 24/7. Would highly recommend to all future sellers and buyers!!PositiveResponsiveness, Quality, Professionalism

Zak · 27 August 2021

Agent replied · 7 June 2023

Hello Zak, many thanks for your five star review. We are glad that you found Oliver and team helpful and professional. Thank you for the recommendation. -mgy-

5/5

Google

What an excellent service at MGY, especially a huge thanks to Sian who made the whole process super easy! Our first rented property in Cardiff Bay and would definitely use again. Keep doing what you're doing Cardiff Bay MGY - We highly recommend!

Emily · 7 June 2021

Agent replied · 7 June 2023

Hi Emily many thanks for your glowing review. Sian will be delighted to hear your endorsement of her five star service. We look forward to assisting you again in the future. -mgy-

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Questions about MGY Cardiff

How many reviews does MGY Cardiff have?

MGY's Cardiff office has 320 reviews across two platforms: 243 on Google, 77 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is MGY Cardiff's rating?

MGY Cardiff is rated 4.6 out of 5 across all 320 reviews, and 4.6 out of 5 on Google from 243 reviews, checked 9 October 2026.

Has MGY won any awards?

Yes. In The Trusted Agent 2026 awards: MGY, Cardiff won Trusted Agent.

Where is MGY's Cardiff office?

MGY Cardiff, Column Buildings 13 Mount Stuart Square, Cardiff CF10 5EE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.