Trusted Agent profile · Cardiff, Wales
Verified
★★★★★
410 reviews across 4 platforms
Unit 10 The Globe Centre, Albany Road, Cardiff, Wales, CF24 3PE
Part of Martin & Co, see every office.
Martin & Co's office in Cardiff, Wales, at Unit 10 The Globe Centre, is rated 3.9 out of 5 across 410 reviews on four platforms, including 376 Google reviews rated 4.0.
376
Reviews on Google
This office
7
Reviews on Facebook
This office
2
Reviews on View Agents
This office
25
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in house sales, residential lettings and property management covering Cardiff and the surrounding suburbs - providing expert advice and guidance across all areas of the property market. Managing Director Mike Shrubshall has owned Martin & Co Cardiff since 2009 and enjoys the continuous reward of finding people their perfect house to buy or rent, alongside the rest of the Martin & Co Cardiff team. Cardiff is a vibrant city and attracts students, first-time buyers, executives and professionals alike. It offers excellent road access via the M4, and there is a large demand for property in the area. Our Martin & Co Cardiff team provide support and advice to local people and offers a tailor made approach to suit individual need. Whether you have a property to sell or you are looking for a house to rent in or around Cardiff or you would like a valuation, please do get in touch with a member of the team. For all property enquiries please call Martin & Co Cardiff on 02920 482250
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
1/5
GoogleVery unprofessional Chloe Webber the so called letting manager shouldn’t be a manager she was so unprofessional and rude calling me a liar about an email that was sent from her so much so I had to email it back to her to show her when she just couldn’t own up to her mistake and apologise I would never use again and recommend to stay clear
1/5
GoogleLANDLORDS BEWARE You might see a review below about insufficient and ILLEGAL actions when it comes to the registration of deposits. I do have been a victim of this, and since I’m no longer using their management service (also TERRIBLE), I got a voicemail from a woman called Chloe who took delight in telling me that there was nothing they would, “so you felt you would be better off without our management service”. Terrible service .
5/5
FacebookI am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $500 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $6,000.00 this is unbelievable I couldn't believe it myself all glory to God for bringing Mrs. Florence Boeli, I really appreciate her email: Email:Florenceboeli1958@gmail.com WhatsApp:+1 (337) 603-0583
1/5
TrustpilotContractors beware
Did an emergency job for them, reduced the price to keep it in there budget. Never ever a payment Full of promises that never happen Totally unprofessional.. Bosses hide behind front line staff. And they do not like paying for works done on there rental properties.. Avoid like the plague.. If I was you
Hello Malcolm, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch? Email: social.media@martinco.com
5/5
GoogleUntil recently, I owned a flat in Century Wharf which Martin & Co in Cardiff have managed for me when let out to various tenants. They provided an excellent letting service and when I sold it in August, their attention to detail was brilliant. Should I ever have another property to buy or let, I would most certainly use them. Big thanks especially to Chloe Webber and Henry Mitchell. Well done both!
5/5
GoogleHenry was great when purchasing my flat. He supported and provided an excellent communications. Abigail was very friendly and helpful in letting process. They are very professional. All my enquiries were responded straight forward. Highly recommended.
5/5
GoogleWe just brought our first property in Cardiff, the people at Martin & Co are always giving quick responses! 5-star service from Henry at Martin&Co.Thank you Henry!!
5/5
GoogleI have had a pleasant experience as a client. The agent was helpful throughout the purchase process. As a first time buyer, the agents support made the process less stressful than I expected. Thanks Henry
1/5
GoogleProbably the worst letting agency and staff I’ve ever dealt with. What letting agency do you physically contact for nearly 6 months (phone calls and emails) but they’re so incompetent they can’t give you back your deposit and then charge you for issues that were actually never fixed for a year because they couldn’t be bothered? If you want a decent letting agency that won’t lie to you and try rob you, I would go elsewhere! So pathetic!NegativeQuality, Professionalism, Value
5/5
GoogleGreat service from looking at houses to finally picking a place to live. Making a big move felt less daunting having professionals who keep you in the loop, know what they are doing and are ready to help you every step of the way. I would encourage anyone to have a look at this agency if you are thinking about moving!
Thank you for your comments Nikki, we do our best! Hope you settle in quickly to your new home. Good luck!
5/5
GoogleThis is now my second time using Martin & Co Cardiff, having purchased my home with them just over 2 years ago and now selling my home as I move in with a partner. …
5/5
GoogleExcellent service all the way through dealt with Astrid in the sales department and everything was done swiftly always returned my emails immediately
5/5
GoogleVery good service! Lauren was amazing! Highly recommended 😊 …
5/5
GoogleAbsolutely outstanding service from Gabby and Abi! It's my first time moving out and obviously I was asking every question I possibly could, they were informative and knowledgeable and both have the patience of a saint! Words can't express how much anxiety you've saved me from guys! Thank you both so much, wine and chocolates are in order I think!
Thank you Jack, your kind words are very much appreciated! Hope everything goes well with the move and good luck in your new home :)
5/5
GoogleHenry and the rest of the team were brilliant. We didn't have the smoothest of sales however they were great at every step of the way and supported throughout. Would definitely recommend.
1/5
GoogleI don’t even give a star may be I will take all the star out if I get a chance and they don’t even worth it. From day one I started renting a flat with them in Cardiff I had issues. I gave a complaint many time and the property was not clean when I initially moved IN and boiler was not working well and gave a complaint. They said the property was cleaned and sanitised by professionals but it was not and later as date moved on boiler stopped working and it took more than two weeks for them to look at it and gave a compliant through citizen advice through the solicitor and next day they came and changed the boiler. When I gave a complain regarding the boiler issue and I had below response from the manager how harsh “If you are cold you are free to buy yourself portable electric heaters, you can have them delivered by Amazon” I vacated the property in a Crystal clean state and now it’s been more than 8 weeks I’ve not received my deposit back. I’ve raised the statuary declaration for DPS to get involved. So think more than twice before rent property from martin and co Cardiff. I have proof off all the emails which they sent us and photos of the property.
5/5
FacebookA lot of investors are confused and go into deep research, for a trusted and legit platform to trade and invest in. I was also looking for the best not until I read good reviews and recommendations about Mrs MELISSA CRYPTO, With her great skill of trading and mining made a good profit for so many in their trade account. I was amazed how happy many investors wrote good comments about her. I contacted the amazing account manager MELISSA ,and invested with her with believe, and trust just as the way she replied me. I earned a very good profit and made my withdrawal successfully directly to my Bank account and gave back just 20% from my profit of $15,700.I am very much happy to have met with her, and I can now trade my own and earn good profit while sitting at home. I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. If you wish to invest you can contact her via WhatsApp:+1(424] 341 3587 Email melissacrypto253@gmail.com
5/5
FacebookI was checking out reviews about Bitcoin Expert traders on Facebook but was scared to invest into a wrong hand, until I decided to invest with Mrs Debra Gary and she turns out to be the best among all. I invested just $1000 and received a profit of $12,500 after 7 days. You also want to trade with a legit Expert trader? Contact Mrs Debra Gary via Email: debragary777@gmail.com WhatsApp +12522852775 She very trustworthy and reliable
5/5
GoogleAs new landlords in Cardiff, we have had an excellent experience in letting our property with Martin and co. Henry has provided a superb service letting our property quickly and has always communicated effectively. As well as Henry, I must mention Abigail who has also provided superb communication, keeping us updated very efficiently to any of our queries. Very impressed so far with the service.
5/5
GoogleSuperb service from start to finish. Martin&Co Cardiff have been excellent, especially Henry who's been invaluable in supporting my property purchase. I highly recommend working with them.
1/5
GoogleHave failed to address a leak for weeks at one of the properties they manage, causing escalating damage to the property and to others. Rude to deal with by email. I would advise landlords not to use them.
1/5
TrustpilotWould advise landlords not to use them
Have failed to address a leak for weeks at one of the properties they manage, causing escalating damage to the property and to others. Rude to deal with by email. I would advise landlords not to use them.
1/5
GoogleTried serving me a 2 month notice after the laws had changed to 6 month. When I called to query this, they told me it was a mistake. When I spoke to a neighbour on a different floor (also managed by Martin and Co) they tried the same thing on her. Two young kids and English as a second language. The manager I spoke to was smug.
5/5
TrustpilotCardiff Martin & Co do a great job
I have used Martin & Co Cardiff for several years to manage a property I have that I let out. They are great at communicating anything to me, and swift to sort out any issues with tenants. We recently had a new tenant move in and replaced some of the old furniture in the few days the property was empty. Martin & Co sorted it all in time for the new tenants. I like not having to worry about anything and would recommend them.
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