Trusted Agent profile · Cardiff
★★★★★
816 reviews across 2 platforms
211 Cowbridge Road East, Cardiff, CF11 9AJ
Part of Darlows, see every office.
Darlows's office in Cardiff, at 211 Cowbridge Road East, is rated 4.5 out of 5 across 816 reviews on two platforms, including 474 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cardiff.
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleGreat team at Darlows in Canton lead by Neil Jones - lots of useful help and advise on how best to market a property to sell, very helpful and supportive with a friendly and professional manner
Dear Paul Bray, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!
5/5
GoogleI’ve started dealing with Joanne in my search for a new property. She couldn’t be more helpful, is always on hand when needed, and has a great knowledge of properties and the local market. 10/10 service!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleBeen looking for properties in Dinas Powys, Joanne from Darlows Canton been super helpful and always updating me when properties in my area become available. Great communication and gives me faith in estate agents 😊 …
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleGreat service from Louise Gabb. She has been very helpful and quick to respond to queries during our search for a first home
Thank you Mr Stead. It is always a pleasure to help. Darlows, Canton.
5/5
GoogleI have done a few viewings with Louise Gabb and she has always been friendly and welcoming and providing information on the property.
Dear Kanti, Thank you for taking time to leave Louise a review. Hoping to find you a property soon.
5/5
GoogleLouise Gabb showed me around a property in Cardiff, she was really attentive and had lots of knowledge of the area and property
Thank you Caitlin for leaving such lovely feedback. We are always happy to help. Canton, Darlows.
5/5
GoogleOn time, details information about the property and very nice. Andey Tsui
Thank you for your review Mr Tsui. What agent helped you find your property? Darlows, Canton.
5/5
TrustpilotVery good service by hollie nice staff…
Very good service by hollie nice staff very helpful
5/5
GoogleGreat team from the initial instruction booking to the conduct of the viewings with Amaia and Joanne, unfortunatly our circumstamces chnaged and we didn't end up selling but we will be back next time 😊 …
Dear Ashton Carter, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
4/5
GoogleExcellent service from Hannah of Darlow's Canton, very conscientious and attentive to customer requirements. She even managed to alert me to properties that weren't on my radar but grabbed my attention and I'm currently pursuing one.
Dear Kueni Igbagiri, Thank you for leaving such great and detailed feed We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
5/5
GoogleIt was a pleasure to sell our property with Joanne. We were kept informed at every stage of the transaction. Nothing was too much trouble and would be very happy to recommend her and Darlows Canton.
Dear Caoy, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon!
5/5
GoogleConor deakin is doing five star job for us. He has been very helpfull. I am very happy with his services.
Dear Mr Khan Thank you very much for your positive review about Darlows Canton. It's a pleasure to deal with yourself!
5/5
GoogleGreat experience selling my house in Cardiff with Darlows Canton. Jo Greedy helped us through the entire process smoothly and professionally.
Thank you Darren. It was a pleasure dealing with yourself. Darlows, Canton
5/5
TrustpilotZara was so helpful and honestly a…
Zara was so helpful and honestly a lovely chat, give that girl a raise!!
5/5
TrustpilotSara Belgasem was very helpful and…
Sara Belgasem was very helpful and friendly and sorted out my issues promptly
5/5
GoogleJoanne at Darlows has been fantastic during our purchasing experience. On the ball providing updates and chasing queries which we really appreciated. We would highly recommend this agent to others buying or selling a home.
Dear Caroline Davies, Thank you for leaving such great and detailed feedback about your experience with Darlows Canton estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
5/5
GoogleWould highly recommend Darlows - Tremaine in particular went above and beyond to help me, arranging house viewings even on his days off to find the right house. Professional, honest and likeable from the first one.
Dear Helen Oliver, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. Thanks Neil and all Darlows
5/5
GoogleLouise gabb, excellent approach with the customer. Very good service
Thank you for a lovely review. We are always happy to help. Darlows, Canton
5/5
GoogleJoanne at Darlows was very helpful when I bought my house two years ago. She talked my through the whole process. I’m thinking of selling next year and will definitely be using Darlows.
Dear D Llewelyn, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Canton estate agents
5/5
GoogleAlways had exceptional and professional service from darlows. From all staff and mortgage advice. Neil Jones offered exceptional service on our recent valuation, with a huge amount of property knowledge and professional service.
Dear Wallis Anderson, Thank you for leaving such great and detailed feedback about your experience with Darlows Canton estate agents. We hope to see you soon!
5/5
GoogleVery pleased with the staff, specially Connor who was very patiente with me and my million questions on the property.PositiveResponsiveness
Dear Leticia, Thank you for your kind words and we wish you the best in your property search. Many Thanks
5/5
GoogleService we had very good and there was good communication and I would recommend to all agent name (Louise Gabb)
Dear Shivji Hirani, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to neil.jones@darlows.co.uk as I have checked the system and we don't seem to have you registered with us?
5/5
GoogleLouise at Darlows took time to let me look around the property and I was not rushed in any way.PositiveProfessionalism
It was our pleasure. Hopefully we can find you a property soon.
5/5
GoogleConsidering the issues we had with the buyer of our property, the sale was expertly and calmly managed by the team at Canton Darlows, with the desired outcome. Thank you for a great service.
Dear Lyndsey Bennett, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Darlows, Cardiff won Platinum.
Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cardiff.
