5/5
Googlei have always found Cps easy to deal with and Charlotte Atwell
Agent replied · 11 June 2024
Thanks for the 5 stars and your comments Nicholas - much appreciated :)
Trusted Agent profile · Cardiff
CPS Homes Cardiff reviews
★★★★★
2,048 reviews across 3 platforms
34 Woodville Road, Cathays, Cardiff, CF24 4EA
Part of CPS Homes, see every office.
CPS Homes's office in Cardiff, at 34 Woodville Road, is rated 4.1 out of 5 across 2,048 reviews on three platforms, including 852 Google reviews rated 4.0.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google4/5
Google-The building itself is very welcoming and cosy and the staff are all very friendly -They have a lot of properties and are informative on most of them
Agent replied · 11 June 2024
Hi James, thank you very much for your review :) We're delighted to have been able to help you.
4/5
GoogleVery friendly, helpful staff who were willing to spend time answering our questions and listening to what we wanted with our property even though they were extremely busy.
Agent replied · 11 June 2024
Thank you very much for your review, Emma - it was a pleasure to read
5/5
GoogleRhys Owen helped us with our renewal, and has been fantastic. Great communication, and friendly. Would be happy to deal with again. Thank you!
5/5
TrustpilotSmooth process despite a pandemic!
What a smooth process! I was concerned that the current pandemic would hamper my efforts to find and move into a new property but it was handled with the utmost care. Velislava in particular was a delight - helpful, polite, and friendly, she is a credit to the CPS Homes team. Thank you!
4/5
TrustpilotThe Corner House is the best student …
The Corner House is the best student apartment I have seen。
5/5
TrustpilotGreat service all of the time
I have used CPS Homes for a number of years with my properties and only have positive things to say. Gareth has always looked after me and made sure to spend the time to give me some great advice, help with maintenance and improvements as well as renting.
1/5
TrustpilotJust don’t
Don’t use CPS unless you like the idea of being shown around one house, signing for it, and then being given another one on the day with no choice at all. Or perhaps the thought of mouldy rooms fills you with uncontainable joy. Really bad customer service, they can pretty much do anything because we’re students.
5/5
GoogleThe quality level of the properties we viewed were simply way above those we viewed with other agencies. The service was very easy with friendly and approachable staff.
Agent replied · 11 June 2024
Thanks, Paul. It looks like our regular inspections for general maintenance and improvements are paying off!
5/5
TrustpilotVery helpful team
They were very helpful and accommodating. Kelsey worked hard to find houses that suited our needs and she did a great job of showing us around them!
5/5
GoogleCalled the agency regarding a property I was interested in renting and was connected to Cath Taylor, who was extremely helpful with talking me through the procedures and answering any and all questions that I had. The entire process was carried out seamlessly.
5/5
TrustpilotNathan worked tirelessly to make the…
Nathan worked tirelessly to make the sale happen. An excellent service from start to finish. Can’t recommend CPS enough.
5/5
GoogleScott came round for routine inspection. Was extremely polite and insightful and gave us full confidence that any issues would be dealt with.
5/5
GoogleThanks so much for confirming I can renew my rental contract so early Rhys Owen. Service was excellent as usual
4/5
TrustpilotI've had a few repairs that needed to…
I've had a few repairs that needed to be done at the property and Vicki arranged them promptly and without any issues. Some problems have not been resolved but overall I've had a positive experience with the maintenance team at CPS Homes so far.
5/5
TrustpilotI feel the team at CPS are forward…
I feel the team at CPS are forward thinking and engaged while always working in the best interests of the landlord and the tenant.
5/5
TrustpilotGreat service from the Bay office..
Great service from the Bay office..Very happy with how professional they were over the phone and advising me of what stock they have available at the moment. At current Id prefer not to be contacted with properties as I'm doing it alone, and CPS respected this without being pushy on taking my details. Thankyou
5/5
TrustpilotExcellent customer service.
Great company with even greater employees. Was experiencing a problem with heating but issue got solved in a calm and timely manner by a friendly agent called Zara. Definitely an asset to the team who we can’t thank enough!!
5/5
TrustpilotExcellent service. Highly recommended.
I have been using CPS management services as a landlord for over 15 years. They have a dedicated team, I receive detailed income expenditure/ reports and the team keeps me updated. I wouldn’t use anyone else! Highly recommended. Sharon.
5/5
TrustpilotExcellent communication and service…
Excellent communication and service from Angela. She was excellent in regards to give appointment and given constructive advice regarding buying. Her help with finding the address was excellent as we lost the road.I wish her and CPD all the best for future. Dr A Roy
5/5
GoogleSpoke to a very professional Sales Agent (Cath) and she took us through the letting process very quickly and efficiently, and as first-house students, Cath explained everything very clearly to us which was helpful. Would definitely recommend using CPS for student homes.
5/5
GoogleI have recently agrees to let a property through CPS and Cath has made the whole experience super easy. She has been so accommodating and supportive, and she truly has been an absolute super star in helping me sort my new home.
5/5
GoogleCharlotte in the maintenance team was excellent. We emailed requesting a new sofa as our current one was unsuitable and very uncomfortable and she got in contact with our landlord quickly and our new sofa arrived and is gorgeous! Very happy :)
5/5
GoogleGreat! The pressure in the boiler went and we had no heating. I rang CPS and they put me through to patch who helped quickly. I emailed photos of my boiler and he rang me back straight away to talk me though how to fix it. Very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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