4/5
GoogleThe booking of house viewings was quick and effortless. Then after deciding the house the process was clearly explained and easy to go through.
Agent replied · 11 June 2024
Thanks, Michael!
Trusted Agent profile · Cardiff
CPS Homes Cardiff reviews
★★★★★
2,048 reviews across 3 platforms
34 Woodville Road, Cathays, Cardiff, CF24 4EA
Part of CPS Homes, see every office.
CPS Homes's office in Cardiff, at 34 Woodville Road, is rated 4.1 out of 5 across 2,048 reviews on three platforms, including 852 Google reviews rated 4.0.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI was dealing with Daniel and he has…
I was dealing with Daniel and he has been extremely helpful from start to finish. He has been brilliant talking me through the application ensuring I’m doing everything correctly.
5/5
TrustpilotReally good service
Really good service and great communication - went through Velislava and she sorted everything really well
Agent replied · 10 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotCPS homes are just great
CPS homes are just great, they provide an excellent service, very professional and targeted. It took no time at all to sell my house. I would recommend them, they do a fantastic job.
5/5
GoogleGreat and efficient service from Maddi & Patch who helped us find the ideal property on the first day of viewing and were really helpful in arranging the paperwork the next day afterwards! Feels like we are all sorted to sign on the arranged date within less than 24 hours of viewing
5/5
TrustpilotHelpful securing occupants
Rhys at CPS was very helpful to secure new occupants before the refurbishment was complete Good communication and knowledge
5/5
GoogleFantastic service from CPS for both the purchase of a property and ongoing management of a let property. I won’t go anywhere else for sales or Lettings the whole team are brilliant and make any process easy and efficient.
5/5
TrustpilotI would definitely use CPS again and I…
I would definitely use CPS again and I will be recommending them to everyone I know selling, buying or renting. Great service received when selling my house. The staff I dealt with were friendly and helpful. My house wasn't on the market for long and it sold for more than the asking price!
5/5
TrustpilotPositive first time buyer experience
I recently bought my first home with CPS; the experience was excellence throughout. I dealt primarily with Chelsea Cannon who explained the process very well and was always ready to answer any questions. Would highly recommend.
5/5
TrustpilotI was extremely impressed with the hard…
I was extremely impressed with the hard work Tamara put into finding the right property for us. It was not easy for her as we did leave it until later than we should have but we signed for a property today that we are really happy with. Would definitely recommend
5/5
TrustpilotFlo advised us that our tenants weren’t…
Flo advised us that our tenants weren’t renewing as wanted a bigger flat & within the week the flat has been let again so really pleased
1/5
GoogleAlthough some members of their staff have good attitudes, they could not do much for you. The biggest reason I give one star is because they rob your deposit for deep cleaning (almost two hundred pounds) to get rid of dust and stains that were accumulated through many years.
1/5
TrustpilotCPS have been awful in every aspect of…
CPS have been awful in every aspect of our housing experience. Not only do they ignore complaints and emails from their clients, but they are also constantly shifting and delegating blame around. It has been 11 months without our deposit being returned and our customer experience has been just terrible
5/5
TrustpilotExcellent service from start to finish
CPS were excellent at managing the house buying process for us, and for their timely interventions when needed. All the staff we dealt with were helpful, friendly and went the extra mile. Would highly recommend them.
5/5
TrustpilotAs a landlord I am very satisfied with…
As a landlord I am very satisfied with CPS (Nikki) homes .The only bug bear is the inconsistent date(days) that they transfer the money(rent) across. They should agree a date and stick to it not chop and change from one month to the next Mortgage companies don't allow you the SAME flexibility!
5/5
TrustpilotDon't bother with the others - CPS are the best!
Dealing with the team at CPS was an absolutely brilliant experience throughout - and really took the stress out of selling our house! Angela deserves special praise - always there to answer questions, and so calm and kind throughout. I really can't recommend CPS Homes highly enough!
5/5
TrustpilotOutstanding service provider to…
Outstanding service provider to landlords. Always keep in touch and promptly addresses any problem. I have never been without a tenant in my two properties in Cardiff as CPS finds the tenant as soon as old one leaves. I will highly recommend CPS to everyone.
5/5
GoogleI had a good experience reserving my property with CPS. Cath Taylor helped me and was really patient with me and and explained everything about what I was signing up for clearly. It was lovely talking to her
5/5
TrustpilotExcellent Service from real people
Recommended by a friend - I wasn't disappointed . Excellent, personable team who have found tenants for our house in a short space of time. Starting with Becky and then onto Cale and last but not least Debbie! Great Job done by all! Will definitely be back when we need more tenants.
5/5
TrustpilotWell done to Nathan with whom I`ve had…
Well done to Nathan with whom I`ve had many dealings before in selling property. He is the ultimate professional and always tells it as it is even if it is`nt always what you want to hear, straight to the point and gets on with the job in hand. Would`nt trust anyone else.
1/5
TrustpilotI am renting and have been for 9 months…
I am renting and have been for 9 months at a premium rate. CPS can't be bothered,twice in 2 weeks without any water,alarms going off. Gates don't work. Drive and parking a nightmare p!us there are meant to be communial cleaners,what a joke! Will be withholding my rent until rectified
5/5
GoogleVery friendly and kind. Welcoming as soon as you enter the buildings. I would recommend CPS to many people look for properties.
Agent replied · 11 June 2024
We're glad we made it an enjoyable experience, Baris.
5/5
TrustpilotBest Cardiff Agents!
All the staff at CPS Homes are extremely helpful and very responsive to our requests for assistance.Are very professional and efficient in the way they look after our properties.
5/5
GoogleWe have a good experience with cps homes for our 1 bedroom flat renting all of the process are done very fast
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