Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
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5/5
TrustpilotI would recommend CPS Homes with noβ¦
I would recommend CPS Homes with no reservation, the whole experience was very positive. Nathan was enthusiastic about my property, I was the vendor, even though it was quite a complicated set-up and the offers I received were well above the asking price. I will be using them again with no hesitation. Well done CPS.
Victoria Β· 5 March 2019
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5/5
GoogleRecently had my inspection done by Amber. No issues with anything and a really friendly person who explained everything well, thank you guys! X
Sadie Β· 16 October 2024
Agent replied Β· 12 November 2024
Thank you, Sadie! Weβre delighted that Amber made your inspection experience smooth and easy.
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5/5
GoogleScott was amazing when visiting and checking the property gave us advice and resolutions to the problems within the house. Amazing guy !!
Nikita Β· 13 January 2024
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5/5
GoogleHad a great experience looking for flat, Jordan was really helpful especially, by helping with the viewing process, and securing the property. Overall a helpful and friendly agency.
Cori Β· 15 September 2023
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5/5
TrustpilotTop class service from the CPS team
Top class service from the CPS team. From start to finish we were looked after by Nathan throughout, and were supported off the back of that by the team in the office. I believe that Nathanβs knowledge of the market along the way the property was marketed on the CPS website with professional photographs and an amazing video is what ensured success when it came to selling our house. It was photographed, put online and sold in less than 2 weeks! Highly recommended ππ»
Jonathan Β· 23 May 2023
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5/5
TrustpilotFaulty windows, bed mattress, lack of hot & cold water. water.
I have had a number of issues since moving into my new apartment in Cardiff Bay. These have been dealt with by a member of the maintenance team at CPS Homes, in Cardiff. The member who stands out is a person called Jessica Jones. She has been exemplary in dealing with all matters which required attention. She is very professional, excellent communicator, and extremely nice to deal with. This is why she is entitled to my 5 star review. An asset to her employer.
B Β· 23 May 2023
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5/5
TrustpilotCPS deliver!
The CPS team are incredibly professional, proficient & supportive. From meeting Nathan who was friendly & honest which for me the latter I valued enormously, to the phenomenal Chelsea who was always at the end of the phone to give advice, to help, and to at times push where needed. The be-spoke sales videos they create to market your home have a real creative flair about them. They are professionally produced & of a high quality & are a great marketing asset to selling your home. The overall experience of selling my home was a positive one & highly recommend the team at CPS! π
Penelope Β· 13 May 2023
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5/5
GoogleBoth Nadine and Jess were so helpful and friendly when helping me and my partner find a new place that allowed pets. Many thanks to both!
Jordan Β· 15 October 2023
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5/5
TrustpilotHelpful, Professional Staff
A big thanks to Vicki (Property Advisor) who has helped secure a flat for us in Penylan, Cardiff. Throughout our interactions, she has been helpful, courteous, with great communication. Looking forward to getting everything sorted and moving into what seems like a lovely flat!
Jh Β· 21 December 2021
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5/5
TrustpilotI would highly recommend CPS Homes
I would highly recommend CPS Homes. The whole experience was very positive. From the beginning Nathan was very enthusiastic about my property, I was the vendor, even though the set-up was complicated. After the one open day, offers well over the asking price were made. I will be using them again with no hesitation,
Victori Β· 5 March 2019
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5/5
TrustpilotGreat Service from CPS
We have recently moved our property to CPS, so far our experience with the team has been great. In particular, Jordan Parry. He has been very helpful and professional from the moment I reached out to CPS to become our property manager. He has taken care of everything on our behalf whilst transferring from another agent, including reaching out to the other agent directly. Heβs very knowledgeable and answers any queries via email promptly.
Lucy Β· 10 October 2023
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4/5
Googlecps were a very easy company to deal with, very friendly although clearly very busy and sometimes could not give us their full attention due to chaotic offices - though this was expected during such a busy month for student lets viewings and signings. Tom our agent was really helpful and managed to find us an amazing property that fitted all our needs including me who was super fussy. I would definitely recommend.
Ellie Β· 14 June 2015
Agent replied Β· 11 June 2024
Hi Ellie, thank you very much for your positive comments. Yes, the office does get a little crazy at times, especially at this time of the year. Hope you enjoyed the free sweets and water while you waited! Thanks again for the recommendation - we hope you enjoy your stay in your lovely new property!
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5/5
GoogleVelislava was brilliant and handled everything so quickly, thank you!
Heidi Β· 24 August 2024
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5/5
TrustpilotExcellent agents in selling our flat
Excellent agents in selling our flat. Great photos and video. Really made effort to make sure everything was right. Great follow up through process and Chelsea made sure sale went through.
TIM Β· 15 May 2023
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5/5
GoogleCPS homes, amazing service. Scott was so helpful and friendly, couldn't do enough to make sure everything was quickly and efficiently done. Nothing was too much for him.
Thanks Scott
Rachel Β· 12 June 2023
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5/5
TrustpilotToday we secured a house with CPS Homesβ¦
Today we secured a house with CPS Homes Cardiff and Flo Bailey has been most helpful giving the information we requested and has been very quick with her responses to get the ball rolling. So far, great experience!
Luke Β· 8 September 2022
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1/5
TrustpilotThe worst.
Do not under any circumstances go with this company especially if you are a new uni student joining in september. Do yourself a favour and avoid them like the plague!
Harry Β· 21 August 2025
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5/5
TrustpilotGreat Experience!
Great Experience!Worked with Tiffany, who was great from start to finish. Would recommend both CPS and Tiffany to anyone looking to purchase a new home or investment.
Matthew Β· 22 August 2023
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5/5
GoogleWe had a really excellent experience with CPS Homes. When booking the viewing slot, they were quick and efficient. On the day, they showed us to a variety of houses and the one we eventually ended up getting was a suggestion from them! They knew a lot about each property which helped us a lot when deciding and made the whole experience very comfortable. We would definitely recommend CPS Homes to others.
Chloe Β· 14 June 2015
Agent replied Β· 11 June 2024
That's great to hear, Chloe. We always do our best to learn our customers' requirements because we're confident there's something ideal out there for everyone. Hope you're looking forward to moving in!
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5/5
GoogleCPS Homes provides professional services. We are very happy for their work. They respond quickly to our requests and resolve any problems quite well.
Recently we have a good experience with one of property advisors, Amber James-Hardy. She was very helpful, knowledgeable and respectful. Amber has excellent communication skills and acted very professionally.
We are very happy with the service
Many thanks,
Tanya
Tanya Β· 10 May 2024
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5/5
TrustpilotBig thankyou to CPS from AGMW Property
A big thankyou to Rhys and his team at CPS for yet again letting my rental properties in record time with no hassle.
Gareth Β· 18 November 2023
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5/5
TrustpilotCath was amazing in dealing with ourβ¦
Cath was amazing in dealing with our requests promptly and efficiently without any fuss. she mad the exercise so much easier and saved us loads of time and work.
Iwan Β· 9 June 2023
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5/5
TrustpilotCPS media support
Big thanks to Josh and the media team at CPS! New virtual tour and pictures of my rental completed. Really professional and a great final product! Sure it will really help securing great tenants. Thanks team CPS!
Mr Β· 5 September 2022
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5/5
GoogleMyself and my flatmate went to CPS homes to find a flat for our second year of university, as this was a process neither of us has experienced before and found daunting I am glad we went to CPS homes. The staff made the process very simple and explained everything we would need to do in detail and helped us to choose the properties we wanted to view. Very impressive service!
Laura Β· 13 June 2016
Agent replied Β· 11 June 2024
We're glad we made it an enjoyable experience, Laura. It can often be a stressful one!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.