5/5
GoogleExcellent service and total professionalism.
Agent replied · 13 June 2024
Thank you Tracey for your lovely comments!
Trusted Agent profile · Cardiff
CPS Homes Cardiff reviews
★★★★★
1,741 reviews across 3 platforms
66 Albany Road, Roath, Cardiff, CF24 3RR
Part of CPS Homes, see every office.
CPS Homes's office in Cardiff, at 66 Albany Road, is rated 4.2 out of 5 across 1,741 reviews on three platforms, including 575 Google reviews rated 4.3.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google1/5
TrustpilotWouldn't use again
Had to chase they every stage of the way, original signing, resigning, the duration of the tenancy and the end of the tenancy. They lack communication and just generally make the situation more difficult. The individuals are friendly but ineffective.
Agent replied · 12 June 2024
Hi Vikki,Thank you for leaving us a review. We're sorry if our communication hasn't been up to the standard you would expect from us. We always aim to keep our tenants informed, so if we have fallen short of that aim, we would like to know more and make it better moving forward.We would appreciate it if you could provide further information in an e-mail to feedback@cpshomes.co.uk. Your input is very much appreciated.Kind regards,The CPS Homes Team.
5/5
TrustpilotVery much recommended
Very much recommended - From the first valuation all the way through to completion. Top class service - Sian Hiatt @ their Albany Branch was great. Many thanks!
4/5
GoogleThis is my second time dealing with cps home Very professional and quick response Will definitely deal with them again
Agent replied · 13 June 2024
Thanks Omar. We appreciate your feedback and are thrilled that you had a great experience with us. Hopefully can make it 5 stars in future :)
5/5
GoogleThe team at CPS really have the most effective and efficient service model for selling property that brings fantastic results.
Agent replied · 13 June 2024
Hi Tao, just a quick message to thank you for leaving these comments, we really appreciate it and don't forget we're just a phone call away if you ever need us for anything in future!
5/5
TrustpilotFIRST CLASS!
Working with CPS Homes has been first class service from viewing to completing. We were after a unique property which was found for us immediately. From viewing to securing the property, everything has been smooth, accommodating & professional. Thanks you.
4/5
GoogleTamara helped us find a good house for our group and took us through all our options and clearly explained the details. This was very reassuring due to our groups first time looking at housingPositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotJust sorted out an apartment for my son…
Just sorted out an apartment for my son in Cardiff. Clare was exceptional. Explained everything perfectly. Very impressed with the service so far. Long may it last.
5/5
TrustpilotHaving dealt with CPS over a number of…
Having dealt with CPS over a number of years, I have found them excellent in looking after all the students needs. All the team are very helpful in the full management of all my houses. Yours Robert Jarman(landlord).
Agent replied · 12 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleNathan and Angela have been amazing. Great service so far. Would definately recommend CPS homes to sell your property.
Agent replied · 13 June 2024
Thank you Tracey, your kind words and positive review have truly made our day.
5/5
TrustpilotVicki was a lovely
Vicki was a lovely, very fun and polite. Took us around well and explain everything very well
5/5
TrustpilotGareth from cps was so helpful to us
Gareth from cps was so helpful to us! We found a house that we loved. Thanks Gareth!!
5/5
Trustpilot5* Service from Nathan Walker
5* Service from Nathan Walker. We had to travel after work to view the property and Nathan stayed out of hours to meet us there, he also let us go back and view again on a weekend he was not working. He kept us updated from start to finish. This was our first home and he made it a very smooth and stress free process THANK YOU :)
5/5
GoogleFantastic company very professional, without there support over numerous months I would not have been able to sell and purchase my new home. Excellent company with some great people
Agent replied · 13 June 2024
Hi Paul, thanks so much for taking the time to leave this review, so pleased to hear you had a wonderful experience with our team.
5/5
TrustpilotThe team at CPS homes were amazing from…
The team at CPS homes were amazing from beginning to end. They made themselves available for viewings that fitted around my work pattern, they even waited for the surveyor to attend as I was away. Very professional in all aspects communicated well and pushed the sale through quickly. Can’t thank them enough
5/5
TrustpilotExcellent service
Excellent service, highly professional and friendly staff....I have total faith in them particularly Rhys & Lydia. I recommend CPS HOMES to other landlords without any reservation.Taj Hasan
5/5
TrustpilotFriendly and approachable staff
I have recently moved into a property shown to me by Jordan, who has been extremely helpful with any enquiries I have had. He has responded to me very fast and is always very approachable and friendly. My experience so far has been brilliant and I am very happy with my new flat
4/5
TrustpilotJack was a great salesmen
Jack was a great salesmen, knew immediately when we liked or didn't like a property, was honest and safe behind the wheel when driving between properties.
5/5
TrustpilotChelsea Cannon who works at CPS was…
Chelsea Cannon who works at CPS was extremely helpful. I had to contact her several times during the purchase of the property and she went out of her way to answer our queries. Nothing was too much trouble! I would definitely use CPS in the future. Thanks again!
5/5
TrustpilotGreat Service from the Maintenance Team
The help we have recently received from the maintenance team at CPS has been brilliant. Vicki Magill in particular has been extremely helpful throughout the process and has always been on hand to answer any questions we had whilst the maintenance work was being carried out. Her professionalism, patience and kindness really helped make a stressful situation less stressful! Thanks, Vicki!
5/5
TrustpilotExcellent work
Excellent work, proactive and keep in communications at all times. If I ever move again will use Nathan and team!
5/5
GoogleThe professionalism and friendly service is second to none! nice to see pepole in there work still care
Agent replied · 13 June 2024
Thanks so much Greg for your lovely comments.
5/5
Googlemy experience with cps homes is excellent. mrs Emma George so helped nice to did prcedures so fast.
Agent replied · 13 June 2024
Hi Reni, that's great to hear. Thanks for taking the time to leave us a review and for the 5 stars! :)
5/5
GoogleHelpful and responsive. Tiffany deserves a particular mention for being so engaging and responding swiftly to any queries.
Agent replied · 13 June 2024
Fab. Thanks Elin, we're glad you had such a great experience with Tiffany and our lovely team!
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