Trusted Agent profile · Cardiff
★★★★★
1,735 reviews across 3 platforms
66 Albany Road, Roath, Cardiff, CF24 3RR
Part of CPS Homes, see every office.
CPS Homes's office in Cardiff, at 66 Albany Road, is rated 4.2 out of 5 across 1,735 reviews on three platforms, including 575 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. CPS Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cardiff.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleWe were shown around a lovely place by Jessica. She was polite, professional and held some brief and interesting conversation with us. I'd recommend CPS Homes to anyone, as the staff are lovely, and the properties were exactly what we were looking for.
Fab, thank you Sean!
5/5
TrustpilotNathan was brilliant. Highly recommended
Nathan was brilliant throughout the transaction. He has a 'no nonsense' approach which is exactly what you need in an estate agent when selling a property. He is friendly and extremely professional at all times, and progresses matters quickly. I would thoroughly recommend Nathan at CPS Homes to anyone selling or buying a property.
5/5
TrustpilotI would recommend CPS Homes with no…
I would recommend CPS Homes with no reservation, the whole experience was very positive. Nathan was enthusiastic about my property, I was the vendor, even though it was quite a complicated set-up and the offers I received were well above the asking price. I will be using them again with no hesitation. Well done CPS.
5/5
TrustpilotTop class service from the CPS team
Top class service from the CPS team. From start to finish we were looked after by Nathan throughout, and were supported off the back of that by the team in the office. I believe that Nathan’s knowledge of the market along the way the property was marketed on the CPS website with professional photographs and an amazing video is what ensured success when it came to selling our house. It was photographed, put online and sold in less than 2 weeks! Highly recommended 👍🏻
5/5
TrustpilotFaulty windows, bed mattress, lack of hot & cold water. water.
I have had a number of issues since moving into my new apartment in Cardiff Bay. These have been dealt with by a member of the maintenance team at CPS Homes, in Cardiff. The member who stands out is a person called Jessica Jones. She has been exemplary in dealing with all matters which required attention. She is very professional, excellent communicator, and extremely nice to deal with. This is why she is entitled to my 5 star review. An asset to her employer.
5/5
GoogleWe had Marta to show us around the properties and couldn’t be happier. Very nice, outgoing, friendly person. Answered all questions perfectly.
Thrilled to hear it - thanks Ellie!
5/5
TrustpilotCPS deliver!
The CPS team are incredibly professional, proficient & supportive. From meeting Nathan who was friendly & honest which for me the latter I valued enormously, to the phenomenal Chelsea who was always at the end of the phone to give advice, to help, and to at times push where needed. The be-spoke sales videos they create to market your home have a real creative flair about them. They are professionally produced & of a high quality & are a great marketing asset to selling your home. The overall experience of selling my home was a positive one & highly recommend the team at CPS! 😊
5/5
TrustpilotHelpful, Professional Staff
A big thanks to Vicki (Property Advisor) who has helped secure a flat for us in Penylan, Cardiff. Throughout our interactions, she has been helpful, courteous, with great communication. Looking forward to getting everything sorted and moving into what seems like a lovely flat!
5/5
TrustpilotI would highly recommend CPS Homes
I would highly recommend CPS Homes. The whole experience was very positive. From the beginning Nathan was very enthusiastic about my property, I was the vendor, even though the set-up was complicated. After the one open day, offers well over the asking price were made. I will be using them again with no hesitation,
5/5
TrustpilotGreat Service from CPS
We have recently moved our property to CPS, so far our experience with the team has been great. In particular, Jordan Parry. He has been very helpful and professional from the moment I reached out to CPS to become our property manager. He has taken care of everything on our behalf whilst transferring from another agent, including reaching out to the other agent directly. He’s very knowledgeable and answers any queries via email promptly.
5/5
GoogleFlorence who conducted the viewing with my partner was delightful. She was welcoming and friendly right from the confirmation phone call to when we arrived at the viewing. She answered all our questions before we had even got to the apartment! She was so patient at the viewing and again so welcoming and friendly. 10/10 review for Flo! Thank you for your support in the process of finding us our new home! She was a delight
5/5
GoogleThey sorted it everything for my new home in a short span of time also they have a good customer relations.
Great - thanks Wiljo for taking the time to leave us a review.
5/5
TrustpilotExcellent agents in selling our flat
Excellent agents in selling our flat. Great photos and video. Really made effort to make sure everything was right. Great follow up through process and Chelsea made sure sale went through.
5/5
TrustpilotToday we secured a house with CPS Homes…
Today we secured a house with CPS Homes Cardiff and Flo Bailey has been most helpful giving the information we requested and has been very quick with her responses to get the ball rolling. So far, great experience!
1/5
TrustpilotThe worst.
Do not under any circumstances go with this company especially if you are a new uni student joining in september. Do yourself a favour and avoid them like the plague!
5/5
TrustpilotGreat Experience!
Great Experience!Worked with Tiffany, who was great from start to finish. Would recommend both CPS and Tiffany to anyone looking to purchase a new home or investment.
5/5
TrustpilotBig thankyou to CPS from AGMW Property
A big thankyou to Rhys and his team at CPS for yet again letting my rental properties in record time with no hassle.
5/5
GooglePurchased a house through CPS and the service we received was excellent. From the initial first viewing right through to completion. They kept us up to date and were very accommodating when we asked to have a second viewing. Very friendly staff. Would definitely recommend.
Thanks Ethan! We appreciate your support and are thrilled to hear that you had a great experience with our team.
5/5
TrustpilotCath was amazing in dealing with our…
Cath was amazing in dealing with our requests promptly and efficiently without any fuss. she mad the exercise so much easier and saved us loads of time and work.
5/5
TrustpilotCPS media support
Big thanks to Josh and the media team at CPS! New virtual tour and pictures of my rental completed. Really professional and a great final product! Sure it will really help securing great tenants. Thanks team CPS!
5/5
GoogleSetting up a viewing for a property was a breeze, and we were able to get into a viewing very quickly. We toured the place with Jessica, who was quite friendly and able to answer any questions we had. Thanks!
Thanks Ellen, we're grateful for your support and delighted that you had such a positive experience with us.
5/5
TrustpilotThank you Max Evans,Great service and…
Thank you Max Evans,Great service and communication, thanks for simplifying the whole process and giving me full understanding about the 1 bedroom on Gold Street, replying to mail asap was 💯,Great Service 👍
5/5
GoogleExtremely professional and fantastic communication along with being very friendly to deal with made the whole process that much smoother. Angela who I dealt with I couldn't praise highly enough.
Thank you so much James for your kind words! We strive to make the process as smooth and professional as possible, and it's fantastic to hear that Angela's friendliness and communication were helpful.
5/5
TrustpilotBeen with CPS now for 20+ years as a…
Been with CPS now for 20+ years as a landlady. Rhys and team have always been very helpful, always finds me tenants never had a problem. Highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. CPS Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cardiff.
