Trusted Agent profile · Canterbury
★★★★★
2,145 reviews across 2 platforms
3 St. Margarets Street, Canterbury, CT1 2TP
Part of Your Move, see every office.
Your Move's office in Canterbury, at 3 St. Margarets Street, is rated 4.3 out of 5 across 2,145 reviews on two platforms, including 293 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Your Move hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service when buying First Home
Christina at the Kirkcaldy branch has been amazing! She has been a fantastic help assisting us in finding our First Home. Christina has went over and above for us and has made the process of being a first time buyer a lot easier. She always makes time and has been on hand for any questions I have had. It has been a pleasure and I highly recommend her!
5/5
TrustpilotOutstanding real estate agents
Outstanding real estate agents, Richard and Daniel provided exceptional support, consistently going the extra mile to facilitate all processes. They guided and supported all parties in a timely manner, ensuring you always feel like their top priority. Their professional approach is commendable, and I highly recommend their services; I couldn't have completed the process without their invaluable support.
5/5
TrustpilotAlexander and Glenn made what might…
Alexander and Glenn made what might have been a very stressful time much easier with all their advice and support.
1/5
TrustpilotSpoke to one of the agents on the…
Spoke to one of the agents on the phone, i found her quite rude as she cut the call abruptly while i was about to ask her another question.I attempted to call again to find there was no answer during their operating hours. - Dudley BranchWould not recommend
5/5
GoogleAs a clucking Mum of a first time renter! I was very heartened by the response my daughter received from Jade Clubb at the Canterbury office right from the start. She was so kind and supportive and so helpful throughout what was for both of us quite a stressful time. Her kindness and professional knowledge really helped us through it. My daughter is now settling in to her new life in a beautiful property, has a lovely landlord and I am suffering empty nest syndrome! Thankyou Jade and Your Move.PositiveResponsiveness, Professionalism
5/5
Trustpilot5 star service from the Consett branch
5 star service from the Consett branch. Thank you to Sam who has helped us through the process of finding our new home.
5/5
TrustpilotAbove and beyond service
Jen, Sharon and Phil at the Washington Branch were absolutely fantastic. They really went above and beyond. A five star service from start to finish.
5/5
TrustpilotYour move Lanark couldn’t ask for a…
Your move Lanark couldn’t ask for a better service from Beth and Stephen on purchasing another house nothing is any bother and always great advice I have used them in the past for selling and purchasing properties they go that extra mile to help can’t thank them enough ⭐️⭐️⭐️⭐️⭐️⭐️ service
1/5
TrustpilotTerrible
Been round to value my house for a part exchange and completely undervalued my property in favour of the new build company!
Hi Gareth,Sorry that his has been your experience with Your Move. We would like to investigate this further. We will send you a request for more information, this will come directly from Trustpilot.Regards,Your Move
5/5
TrustpilotGreat service in Washington
Great service in Washington! Another of our properties let in less than 2 weeks. Thanks to Sharon and Phil for arranging the viewings and to Laura for arranging our paperwork.
5/5
TrustpilotFantastic team that sorted us from…
Fantastic team that sorted us from start to finish. No issue too big or small. Big shout out to Kirsty, Stacey and the Sams in particular! 😊
5/5
TrustpilotPrompt, friendly and professional
From the onset, the staff understood that I needed to get the best price I could for my property and sell promptly, and that's exactly what they did. They were very personable and professional. So far they have kept me up to date with everything, giving sound advice and things seem to be going very smoothly with the sale.
5/5
TrustpilotGreat support with my first purchase
Julia and the team were excellent at facilitating my first house purchase!I would strongly recommend YourMove to anybody in the local area.
5/5
TrustpilotBest estate agents in crewe by far .I…
Best estate agents in crewe by far .I have always use Andrew Nicholson at the crewe branch and the team he has got there are the best . You always get through to talk to someone at the branch and not passed on to a call centre like other estate agents. I have never had a problem with buying and selling property with your move . 5 star all the way ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotI couldn’t recommend this company…
I couldn’t recommend this company enough! We have used them recently to sell our home and they were brilliant every step of the way! Branch manager Kirsty Grant knew everything and guided us all the way through the process! Samantha Hannant you are simply amazing, you couldn’t have been more helpful or lovely and you helped keep us calm and relaxed as you answered every single question we had! Overall a fantastic team.
5/5
TrustpilotProfessional, safe hands
Fantastic , professional service. The team were really helpful in giving advice on how to show the house and then worked to show and market the house really well ensuring that we had offers made in no time at all. They kept us in the loop all the way through the viewing and offers process making it all feel far less scary.
5/5
TrustpilotYour Move Livingston
Very good service from all the team at Your Move Livingston, and especially Diane Carty, very helpful in arranging the viewing and process for letting
1/5
TrustpilotHiding in plain sight
Sold my property, gross error on the credit check on their part. And now refuse to be held accountable withholding sales documentation. Your move - When you're ready to confirm, I await my compensation.Someone to confirm.As the Ombudsman needs to know, you can't keep stum forever.Vested party signing off sales documentLinita gave it away - 122 Warren Drive SouthDo not follow through with own policy. Fraudster paradise
1/5
GoogleHad an absolutely terrible experience with Your Move Canterbury - they are completely unprofessional, incompetent, time wasting and unapologetic. They have caused us an enormous amount of emotional stress, frustration and loss of money through their lies and I would not wish anybody else to go through the same. Please AVOID.
Hi Lottie, Sorry you feel this way. Please could you provide us with more details regarding your review and complaint so we can look into this. Kind regards Your Move
5/5
TrustpilotFirst class service…
I have been most impressed starting with the initial consultation with Brian. The service has been first rate. He has been most informative and efficient. He has fulfilled all he has promised and lead me through what has been a quite traumatic time ( selling my mothers home). I have already recommended his services to another member of our family who will shortly be in the same position and will continue to recommend him in future.
1/5
TrustpilotIf I could give zero I would
If I could give zero I would - misleading rude and downright unhelpful - never accept responsibility for their faults and then lie about things they told you - go elsewhere
Hi Jonathan, I've sent you a request for more information so I can look into this further. The request will come from Trustpilot. Kind regards
5/5
TrustpilotOnce again excellent service from…
Once again excellent service from Stewart and team. Great communication and so professional. Would highly recommend
5/5
TrustpilotYour Move Chris Stonock - Excellent Service
Sharon and her team went above and beyond in assisting with chasing up solicitors and coordinating all involved parties. Excellent service.
5/5
GoogleMy experience finding a student house ran very smoothly thanks to Bleona. Highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Your Move hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
