Trusted Agent profile · Canterbury

Wards Herne Bay reviews in Canterbury

4.7

★★★★★ Excellent

2,076 reviews across 2 platforms

119 High Street, Herne Bay, CT6 5LA, Canterbury, CT6 5LA

Wards's office in Canterbury, at 119 High Street, is rated 4.7 out of 5 across 2,076 reviews on two platforms, including 256 Google reviews rated 4.8.

Google logo

4.8 / 5

256

Reviews on Google

This office

Trustpilot logo

1,820

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

followed through on the support commitment they made

Sally Bryant was great in chasing down the various elements of the purchase, ensured that there were no impediments to completion to to the purchase - kept everyone informed

Derek · 28 February 2022

5/5

Trustpilot

Just sold my property and had a very…

Just sold my property and had a very stress free move with Wards, the manager of wards in tonbridge is exceptionally helpful,and such a lovely person to have helping us, he has a very friendly manner and is so professional.I would not hesitate to go to Kai again.Thank you wards!

Samantha · 1 April 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

1/5

Trustpilot

complete waste of 20 weeks

As another reviewer said, it has just been a complete waste of 20 weeks!

Ggb17 · 18 September 2025

5/5

Trustpilot

Thank you Wards of Tenterden

Thank you Wards of Tenterden. Alex and Ollie kept me updated and gave excellent service and advice. I would definitely use this office again.

Hilary · 28 September 2022

5/5

Trustpilot

Nic came to value the house today

Nic came to value the house today. Very friendly, informative and went out of is way, in helping us with the "land registry" process. Fully recommend.

Jenny · 22 November 2023

Agent replied · 25 October 2024

Hi Jenny,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Nic, has been and how informative they were.Best wishes,Wards.

5/5

Trustpilot

Expert knowledge of local area, thank you!

Wards have been extremely helpful in assisting us to find our first investment property. Debra at the Rochester branch found us several suitable properties and had expert knowledge of the local area. Thank you for all your time and assistance. We look forward to working with them in the near future.

Positive · 19 November 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

5 stars for Nadia Miller / Wards Of Kent (Ramsgate)

Wards are lucky to have Nadia Miller in their ranks at wards of kent (Ramsgate). She is the most human, efficient, professional, dedicated and competent person I've ever come accross in the industry. She found the perfect tenants for all our properties, at the right price in no time.

Dorian · 5 May 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Very smooth and hassle free letting…

Very smooth and hassle free letting process. We were fortunate to have Abi looking after us who was very friendly and helpful as we were new to the area. Her approach was above expectations and she was prompt on following up. We would definitely use Wards again.

Sally · 4 September 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

Wards Canterbury Review

We have just sold/purchased through Wards Canterbury. I was pleased with the service provided by all colleagues at the Canterbury Branch. In particular, Ashley who was extremely helpful, quick at responding and got us in to view the property we purchased before any other parties. I would recommend using Wards.

Luca · 18 January 2021

Agent replied · 25 October 2024

Thank you for leaving us your feedback! Best wishes,Wards of Kent

5/5

Trustpilot

Great support from Judy Day in…

Great support from Judy Day in RochesterThe sales progressor, Judy, was very helpful in the last steps of getting my house sold.Very attentive and felt I was in good hands.

Rubin · 31 July 2023

Agent replied · 25 October 2024

Hi Rubin,Thank you for leaving a review! It's great to hear how supportive Judy has been throughout the final stages of getting your house sold.Best wishes,Wards.

5/5

Trustpilot

Wards lettings in Canterbury have…

Abi and Hamid at Wards lettings in Canterbury have helped us find tenants on 2 occasions now and we are very pleased with the tenants they have found and the overall their service they have provided. We thoroughly recommend them and will certainly use them next time.

Chris · 23 August 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

Harry and Hannah have both been really helpful and friendly whilst helping us to search for the perfect property, they have worked diligently through out.

Admin · 28 November 2023

Agent replied · 23 October 2024

Thank you for leaving a review! It's great to hear how positive your experience with our agents, Harry and Hannah, has been and how helpful they've been throughout your property search. Best wishes, Wards.

5/5

Trustpilot

Extremely efficient and professional…

Extremely efficient and professional service from Kate arranging the viewings and then James showing us around. Highly recommend Wards and particularly James and Kate.

Paul · 18 August 2022

5/5

Trustpilot

Excellent agency, would highly rrecommend!

Very prompt and friendly service from the agency, especially by comparison with other realestate agents with whom I have interacted. High praises to Aaron and Jack who made the moving experience very smooth and pleasant. Highly recommended!

Mr · 8 December 2022

Agent replied · 25 October 2024

Hello Mr Stefan Dascalu, Thank you for leaving us your feedback! Best wishes,Wards of Kent

1/5

Trustpilot

Shocking and appalling behaviour by…

Shocking and appalling behaviour by Wards at Hythe! Avoid doing any business with them! Parents had an offer accepted by sellers and property taken off the market and confirmation email received. However 2 days later, they received a call from wards that they had sold the property to someone else. Not sure how, as it was off the market and offer had already been accepted by the sellers. Certainly not professional behaviour or acceptable. Totally disgraceful and would avoid this estate agents at all costs!

Emma · 21 May 2021

1/5

Trustpilot

Not interested about clients ,all they…

Not interested about clients ,all they are after is money money, there is a house for sale near me unless I pay 10k for there modern auction fee they will not sell the house ,the house is sitting there I want to buy it ,they will not tell the seller that there is a interested buyer ,there so called modern auction are not helping sellers.

Hassan · 18 April 2023

5/5

Trustpilot

Very fast responses from Tina Styance…

Very fast responses from Tina Styance that helped tremendously with an extremely elongated purchase.

Gary · 1 July 2024

Agent replied · 25 October 2024

Good Afternoon,Thank you for leaving us your feedback, we'll pass this on to Tina.Best wishes, Wards of Ashford Estate Agents

5/5

Google

Thank you wards for all your hard work on our home purchase! Grace, Graham and Jaydon really put the effort in to get the job done!!!!

Tom · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Great Customer Service

Wards have been there 24/7 when I have had a problem and happy to help in any way they can. Laura (and Estelle) have been my main points of contact and would recommend to any potential landlords :)

Lawrence · 19 October 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Fantastic Team

Me and my fiancé have just bought our first property through Wards, and we cannot express how happy and grateful we are to the team there! Alex and James and been super helpful over the past month and we even got a little surprise from them!!

Luke · 15 September 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

🎵AMAZING GRACE🎵 Such a helpful and reassuring experience as Iv never rented through an estate agent before. My mind was instantly put at rest after our first meeting. She was consistent, patient and has gone above and beyond for me throughout this whole process. Cannot praise and recommend enough. …

Becky · 24 October 2020

Agent replied · 23 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Wards in walderslade are amazing never gave up on our house.unlike estate agent we had before. They are all so helpful. Kim batchelor the sales progreser was great always keeping us up to date with calls and emails . So thank you all very much. You done an amazing job

Tracie · 24 October 2020

Agent replied · 23 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Trustpilot

Great Estate Agents

Freya and Maria at Wards have been wonderful to deal for my purchase - a perfect balance of friendliness, understanding, super-efficient, and very patient!

Susan · 2 December 2023

Agent replied · 25 October 2024

Hi Susan,Thank you for leaving a review! It's great to hear how wonderful your experience with our agents, Freya and Maria, has been and how efficient, understanding and friendly they've been throughout.Best wishes,Wards.

5/5

Trustpilot

Great so far

We have recently started to deal with Wards of Kent. I have been working with Robert and have found him to be friendly and helpful. He has responded quickly to everything and hopefully all will work out well with finding good tenants for our property.

Roadville · 28 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

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