Wards Herne Bay reviews in Canterbury

★★★★★ 5/5

Trustpilot

Excellent Agents - Wards, Rochester

We have recently sold our property through the Rochester branch of Wards. We cannot fault the service we have received. Initially, we approached 3 different estate agents to gain a valuation. The first two showed little interest or enthusiasm for our home. One arrived 45 minutes late for the appointment, had no idea about the local market and acted unprofessionally throughout. He told us he would have difficulty selling our property and valued it at a whopping £100,000 less than what we achieved (and it was only on the market for a couple of weeks!). From our initial meeting, Jason from Wards stood head and shoulders above the other agents. He had current market data, trends and comparable properties prepared in advance. Furthermore, it was obvious that he knew the local market. He had recent experience of selling property in our road and had potential buyers in mind from the outset. His knowledge and approach gave us complete confidence. From that point on, the team have worked quickly, efficiently and with compassion to bring about the sale we had hoped for. I cannot recommend them more highly. You will pay a little extra to instruct Wards but it is an investment worth making.

Mrs · 28 March 2022

★★★★★ 5/5

Google

Thank you to Graham and the team at Wards Herne Bay, without their hard work and professionalism our purchase (and sale) would not have completed, with all their chasing of solicitors and estate agents they went above and beyond expectations. Thank you.

R · 29 December 2019

★★★★★ 5/5

Trustpilot

Superb

Aaron was very friendly, quick and helpful with everything, it was a joy to have him help me and my girlfriend move into our first rented property together. Also I would like to give a mention to Jack who was very professional and helpful with everything to. I would definitely recommend these two boys and wards to anyone looking for a place.

Brian · 27 June 2022

★★★★★ 5/5

Trustpilot

Property purchase in Bexleyheath

I was pleasantly surprised by the agency’s transparency, depth of market knowledge, and understand of my ever changing requirements! I have been especially impressed by Cameron Hadfield, who has gone over and above to provide me with the support I needed to make the right decisions - thank you, and I’m very grateful.

Ameen · 28 May 2024

★★★★★ 5/5

Google

WARDS have been excellent! Such a smooth operation from start to finish. From viewing to moving in was a short time, with no hassle. I would definitely recommend them to others!

Andrew · 23 April 2025

★★★★★ 5/5

Trustpilot

Really impressed with Wards especially…

Really impressed with Wards especially Jessie Williams who has been with me all the way on my house purchase at Pottery Grove. Not been an easy one but Jess has just gone the extra mile.

Christine · 15 September 2021

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Jade and her team where always available and happy to take the time to explain the whole moving process. If we ever move again we wouldn't hesitate to use Wards again.

Andrew · 28 April 2021

★★★★★ 5/5

Trustpilot

I have now moved into a property…

I have now moved into a property arranged by Lee from Wards Lettings in Ashford. Lee was professional, courteous and patient and I would recommend his services to anyone looking to rent a property in or around Ashford

David · 29 January 2021

★★★★★ 5/5

Google

Thank you to Graham and the team at Wards Herne Bay, without their hard work and professionalism our purchase (and sale) would not have completed, with all their chasing of solicitors and estate agents they went above and beyond expectations. Thank you.

R · 25 October 2019

★★★★★ 5/5

Trustpilot

5 Stars to Wards of Barnehurst for…

5 Stars to Wards of Barnehurst for helping us through the purchase of our new house. Moving can be very stressful and the staff at Wards had great communication , good advice when we needed it and made the moving process seem easy. Many thanks, would recommend this company.

Susie · 31 July 2024

★★★★★ 5/5

Google

Thank you so much, Harry, for all your help throughout this process. Exceptional estate agents! Professional, proactive, and dedicated to finding the perfect home for us. Their communication was outstanding, keeping us informed at every step. They demonstrated a deep understanding of the market and negotiated skillfully on our behalf. A stress-free and successful home-buying experience, couldn't be happier!

Lisa · 28 December 2023

★★★★★ 5/5

Trustpilot

A big thank you

We put our house up for sale with wards in gillingham. Adam helped and advised us along the way .they took potential buyers round. And kept us updated at every step and found us a buyer we recommend wards to everyone

Jane · 28 February 2024

★★★★★ 5/5

Trustpilot

Excellent Estate Agents

Ingrid & Becky were extremely helpful throughout the buying process. As the buyer they kept me informed and chased things up when they had slowed because of issues higher up the chain. Recommended. 5 Stars!

MR · 13 August 2021

★★★★★ 5/5

Trustpilot

Thank you Tyler

My first time renting but Tyler was very helpful and kept me up to date with the process throughout. Always very professional but friendly. Thank you Tyler and will definitely be recommending you to family & friends.

Claire · 13 March 2021

★★★★★ 5/5

Trustpilot

Very helpful and knowledgeable

Laura was very helpful and guided us through the letting process (our first let for us), very quick at responding and know that she'll always be on hand if we have any questions - thanks Laura!

Katy · 23 May 2021

★★★★★ 5/5

Trustpilot

Thanks to Lee and Emily on the lettings…

Thanks to Lee and Emily on the lettings team at Ashford. I have a few properties and as issues arise the team is quick to sort them out. Good to have them looking after my portfolio

Stratton · 17 May 2021

★★★★★ 5/5

Trustpilot

Excellent Service at Ashford

I cannot speak highly enough of the Ashford Office, in particular Julia and Nick who went out of their way to help us, their professionalism was outstanding. I would definitely highly recommend anyone to use this agency.

Bryan · 18 February 2021

★★★★★ 5/5

Trustpilot

James.

Although I didn’t buy a house through Wards, I thought I would write and complement James on his excellent customer service. A few months ago I missed out on a purchase in broad Oak, someone pipped me to the post, but James said he would keep in contact if anything went wrong.Yesterday he called me to say the sales had fallen through and would I like a viewing.Unfortunately I had just paid a deposit for exchange on another property, just 10 minutes before James called.He was complimentary about my decision and very courteous. What a polite and well mannered young man. He is an asset to Wards and I would recommend him to any prospective customers.

Philip · 22 January 2022

★★★★★ 5/5

Trustpilot

A big thank you to Judy Day…

A big thank you to Judy Day for being friendly, helpful and going above and beyond throughout the stressful process of buying, especially for the first time. You are a true asset for the company!

P · 20 July 2021

★★★★★ 5/5

Google

Top notch experience Maria from lettings went above and beyond to help me find the right property after being turned down by another landlord and really happy now

Stephen · 15 May 2025

★★★★★ 5/5

Google

Amy was so awesome throughout our viewing experience. Really friendly and responsive. Thank you!

Michelle · 24 October 2023

★★★★★ 5/5

Google

Grace Scott and the sales team at Wards Herne Bay have been fantastic. Excellent, friendly customer service. The communication has been great with Grace keeping me in touch with progress and responding really quickly to any of my queries. I have no hesitation in recommending Wards to anyone and would ask them to seek out Grace to get her help and advice.

Phil · 24 October 2023

★★★★★ 5/5

Trustpilot

Genuinely can't thank these guys enough…

Genuinely can't thank these guys enough for all there hard work in selling our property. We received an offer 2.5k over the asking price which we are over the moon with. Highly recommend this company for all your property needs. Extremely professional service throughout.

Mr · 8 October 2024

★★★★★ 5/5

Trustpilot

Wards Lettings, Canterbury

I’ve dealt with Abi and Hamid at the Canterbury Lettings branch on numerous occasions. They are always very professional, find tenants quickly, without fuss and find time for a friendly chat when necessary.

Greg · 7 November 2021