Trusted Agent profile · Canterbury

Wards Herne Bay reviews in Canterbury

4.7

★★★★★ Excellent

2,076 reviews across 2 platforms

119 High Street, Herne Bay, CT6 5LA, Canterbury, CT6 5LA

Wards's office in Canterbury, at 119 High Street, is rated 4.7 out of 5 across 2,076 reviews on two platforms, including 256 Google reviews rated 4.8.

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4.8 / 5

256

Reviews on Google

This office

Trustpilot logo

1,820

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

The best real estate agents I have ever…

The best real estate agents I have ever dealt with at Ashford branch. Especially thanks to Julia Jones and Rebecca Morgan, who made my second house buying easy. Very professional, experienced and helpful agents and brokers. Highly recommend.

Tanka · 5 July 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

It was a pleasure working with Michelle…

It was a pleasure working with Michelle and the team at the Chadwell Heath branch. Michelle was pro-active in ensuring I got the quick property sale I needed in order to buy the home of my dreams.

Pat · 3 September 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Outstanding Service and Guidance from Mim

I’ve had a fantastic experience working with Mim Higginson. She has been incredibly nice, patient, and helpful throughout the entire process. Mim always explains everything clearly and makes sure I fully understand each step, which has made working with the letting agency so much easier.

Jehad · 17 November 2025

4/5

Trustpilot

Prateek was very helpful in making sure…

Prateek was very helpful in making sure I moved in within the right timeline I had. In spite the difficulties in reaching the team sometimes, overall very good experience.

Richard · 30 September 2022

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

A clear, honest and smooth transaction

My husband and I just brought our home through Wards in New Ash Green and we are really happy with the service we received. As they knew about our bad experience only recently Cameron and Terri helped to make the transaction as smooth as possible. They kept us in the loop and always returned phone calls and emails quickly which always makes the experience a lot less stressful. Thank you both.

Rachel · 27 April 2023

Agent replied · 25 October 2024

Hi Rachel, thanks for your kind words - Cameron and Terri really care about helping our customers and I am glad your experience was better than with one of our competitors. Best wishesDavid HayesBranch Development Director

5/5

Trustpilot

5 stars for Amy of Wards

Amy was very pro-active with sending me properties and was able to offer excellent advice on my positioning with a different agency who had a property that was more suitable for my needs. She has a friendly and approachable demeanor, coupled with execllent market knowledge and all of my interactions with her were a pleasure.

Deb · 26 April 2023

5/5

Trustpilot

Top agents.

From the first meeting with Giles Warner he inspired us with the confidence that he could sell our home within our time constraints for an acceptable price. Utilising an innovative auction process Giles, Julie and the team delivered on this to our satisfaction. I would not hesitate to use the professional services of Wards again. Thank you, Giles and your team.

Andy · 25 September 2022

5/5

Trustpilot

I would like to thank Anouska the sales…

I would like to thank Anouska the sales progressor at Wards in Strood. She was excellent! She listened to my worries and reassured me. I am not the most tech savvy of people but she was very patient and helped me when I needed it. A true star!! Thank you Anouska!

Sarah · 15 August 2023

5/5

Trustpilot

Moving made easier by Jodi

House moving is well known to be quite stressful but it was made easier for us by Wards. Jodi Wyncoll was our contact and she was very helpful with our buy. Very nice person and helped with any queries we had and kept us up to date with any progressions. Thankyou Jodi and Wards

Doug · 22 May 2023

1/5

Trustpilot

Rented from this agent on isle of sheppey

Rented from this agent in the Isle of Sheppey. It was one of the most traumatizing experiences of my life. Ive only just gotten over the toll this entire situation has taken on me.

Mollyoffline · 18 February 2026

5/5

Trustpilot

Outstanding service

Wards made the stressful time of going through a mortgage less stressful especially Claire who went above and beyond what was expected helping us out when we were struggling to get responses from our solicitors 5* service

Craig · 22 July 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Efficient, friendly and professional.

Efficient, friendly and professional service. Several viewings after going on the market lead to offers within 2 weeks. Sales progression was well run and helpful in getting the chain organised. Would recommend Candice, Darren and the team. Thank you.

Paul · 17 February 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards Herne Bay

Wards Herne Bay have been really good with our first time purchase. Nadia has been extremely helpful with everything, especially since this is a completely new experience for us. Highly recommend!

Tyler · 17 June 2022

Agent replied · 25 October 2024

Hi Tyler, thank you for your kind review - I will pass on to the team.Best wishes in your new home!Kind regardsDavid HayesBranch Development Director - Wards

5/5

Trustpilot

Great service

Great service. The whole process was straight forward and simple thanks to Kenny George Branch PartnerKim Sale Senior Sales Co -Coordinator RainhamSam Bahia-Marketing consultantAmi Banks, Senior Sales ConsultantKeiran Zwolinski sale negotiatorSue Millgate, Senior Secretary

Wes · 20 November 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Maria

Maria, as Senior Sales Progressor at Wards Estate Agents, guided me with unwavering dedication. She was always prompt and proactive, keeping me informed at every twist, liaising seamlessly with both the buyers and our solicitor. Her warm, friendly reassurance transformed a stressful sale into a smooth, confidence-inspiring journey. Maria’s professionalism and genuine care made all the difference.

Joanne · 21 July 2025

5/5

Trustpilot

Last minute rental move

My sister and I needed to do a last minute rental move from London to Kent due to work. Amy was absolutely amazing in making our move stress free as possible, her attention to the minutest of detail is amazing and she is extremely personable and always available for any questions. Thank you Amy, for everything.

Tregena · 8 March 2023

4/5

Trustpilot

Tom Hadlow have been very helpful

Tom Hadlow have been very helpful. I always find easy to get hold of and get things sorted. Tom is doing great job of managing our properties.

Meena · 21 November 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Thank you

We were not vendors of Wards but one of their buyers. We would like to say a big thank you to Sally Bryant who was fantastic during our difficult chain. She was professional, friendly, helpful and fantastic at her job.

Lisa · 6 October 2020

Agent replied · 25 October 2024

Good afternoon Lisa, Thank you for taking the time to leave this lovely review regarding Sally. I'll be sure to pass along your kid words as I'm sure she'd be delighted by them. Kind regards,Danielle

5/5

Google

So very happy with the service received from all staff at Wards of Herne Bay, but especially Graham and Julia who kept me in the loop and feeling reassured all the way. Thank you.PositiveResponsiveness, Professionalism

Amy · 24 October 2021

Agent replied · 23 October 2024

Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Lee Churchyard was amazing

Lee Churchyard was amazing. He was great at communicating with me when things were happening and made the whole process of renting very easy. Would highly recommend without reservation his services and Wards in Ashford.

Simon · 22 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service

Abi at Wards has been excellent during the process of renting out my flat. I am a first-time landlord and Abi has been clear, helpful and flexible throughout the process. Would highly recommend working with Wards.

Sophie · 14 August 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service, highly recommend!

We would like to say a huge thanks to Tony Degiorgio for providing a great service in finding us new tenants for our property. The whole process was dealt with quickly and professionally and we are very happy. Highly recommend!

Kent · 14 September 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Wards Ramsgate

I just want to say a big thank you to Maria Byrneat Wards Ramsgate for finding me a new tenant.She was amazing and found me a good long term tenant in record time. Very helpful and communicative.Thank you.

Pip · 12 March 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

A little relief in a daunting process

Debra at Wards Rochester has been extremely helpful in this process. As someone who finds buying a house in this current climate very anxiety inducing, Debra was reassuring, supportive and helpful throughout.

Nisha · 28 March 2022

Agent replied · 25 October 2024

Thank you for your kind review. I will certainly pass on your comments to Debra. I hope you are enjoying your new home.Kind regardsDavid HayesBranch Development Director

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