Trusted Agent profile Β· Canterbury

Wards Herne Bay reviews in Canterbury

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,076 reviews across 2 platforms

119 High Street, Herne Bay, CT6 5LA, Canterbury, CT6 5LA

Wards's office in Canterbury, at 119 High Street, is rated 4.7 out of 5 across 2,076 reviews on two platforms, including 256 Google reviews rated 4.8.

Google logo

4.8 / 5

256

Reviews on Google

This office

Trustpilot logo

1,820

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Had a great service from Wards…

Had a great service from Wards Canterbury kent. Viewed a few very nice properties, dealt with Kate who was very friendly and helpful and patient whilst we were looking round.Wards really do look after you while you are house hunting, from viewings to mortgage help.

Simon Β· 10 December 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Vanessa Barfoot at Mortgage Matters Direct

Vanessa has been enthusiastic and diligent from day one through to our successful mortgage offer, quickly and efficiently helping us satisfy the requirements of our lender. We have been amazed by her thoroughly professional service and kept updated throughout. First Class Service. Thank you Vanessa.

Maria Β· 27 November 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

The most helpful team for a first time buyer

As a first time buyer I would recommended Wards Herne Bay to everyone. Wards went above and beyond to help me as a first time buyer and ensure I was not only receiving the best service from them but advice and guidance on the whole experience. My initial contact was with Jydon who was very attentive and always responded to calls and emails promptly. I had viewings with Loraine who was also a great help. Then through the process of buying I dealt with other members of the team including Michael, Graham and Grace who were all very professional and very approachable every step of the process. My experience of house buying was made a whole lot less confusing and a lot more comfortable thanks to the great team at the Herne Bay Branch.

Izzy Β· 29 November 2022

Agent replied Β· 25 October 2024

Izzy, thank you for your review and kind comments of the Team in Herne Bay - I will pass on to them of course, I know they will be delighted to have been able to help you.Best wishes to you in your new home and enjoy your first Christmas there!Kind regards,David HayesBranch Development Director

5/5

Trustpilot

Wards Herne Bay

Recently sold through Wards Herne Bay for the second time. Graham was amazing in the service he provided and constant update as to what was happening. Highly Recommend Wards in Herne Bay

Mr Β· 26 November 2022

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Google

We cannot thank wards at herne bay enough the service they have provided has been amazing, especially Graham and Maria have been brilliant. We will always go to wards of we ever need to sell our housePositiveResponsiveness, Quality, Professionalism, Value

Jessica Β· 24 October 2021

Agent replied Β· 23 October 2024

Hello, Thank you for leaving us your feedback! Many thanks, Wards of Kent

5/5

Trustpilot

I have been helped greatly by Joe…

I have been helped greatly by Joe Murtagh at Wards whilst renting out my property. He has always responded promptly both via email and over the phone and has been extremely understanding and helpful each time, even when I ask a lot of him! Thank you very much for all your help over the past year!

Sophie Β· 9 September 2025

5/5

Trustpilot

Wards Estate Agent & Maria were a huge…

Wards Estate Agent & Maria were a huge help with us from the moment we had our viewing! Fantastic team and always happy to answer our questions! Really pleased we were able to find our property thanks to Wards & Maria!

Bekah Β· 12 August 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I’d like to say a massive thank you to…Wards at New Ash Green

I’d like to say a massive thank you to Jade and colleagues at the New Ash Green branch. Jade was amazing and nothing was too much trouble, even chasing up things that the solicitors were supposed to be doing. First class service πŸ‘πŸ»πŸ‘πŸ»

Sally Β· 18 March 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Lettings Team

I have recently let my flat in with Wards, and thus far have had a really good experience. Abi has been great. As a first time landlord, they have made everything really clear and communicated well.Long may it continue throughout the tenancy!

James Β· 1 June 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

First time buyer experience

Had a very good experience with Wards agency with our first property purchase. All members of the team were very helpful and supportive, communication with seller was quick and effective. Massive thanks to Jade for help with the final stages of the process!

Sigita Β· 11 March 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

I found Wards to be very professional, helpful and friendly. I mostly dealt with Jade who was always very positive and upbeat and who was very patient and managed my stress levels really well. An excellent service and I would highly recommend them.

LL Β· 10 March 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

What a great team at Wards of Herne Bay. Graham, Grace, and Jydon were truly professional in the way they sold the property. Nothing was too much trouble, highly recommended. Thank You.

Derek Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Derek, Thank you for your great feedback regarding our team in Herne Bay. It will certainly put a smile on their faces today - thank you! I am delighted they looked after you so well and thank you for your recommendation. All the best. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Trustpilot

Thank you Maria

We would personally like to thank Maria Meddings for being a superstar during our process of buying a property. Maria was most helpful, informative and her communication was perfect. She really helped us through it all, even during the stressfull parts! Thank you Maria

Anne Β· 2 November 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

We very recently completed on a letting…

We very recently completed on a letting (House) with Nicola. From the beginning to the completion of contract was a very pleasant and professional experience. Thank you Nicola for all your hard work and we are very pleased with our new home.

Michael Β· 16 April 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

Would recommend Ward's

Laura has been flexible, helpful and shown herself to be highly competent and knowledgeable. Would recommend. Straightforward, common sense and reasonable in her approach.

Pete Β· 6 July 2023

Agent replied Β· 25 October 2024

Hi Pete,Thank you for leaving a review! It's great to hear how helpful and flexible Laura has been throughout your process, we'll pass your kind words along.Best wishes,Wards.

5/5

Trustpilot

Expert team at Wards

I am so pleased we made wards our first port of call after making a decision to move house . The team we dealt with , Gemma , Paul and Basile all played their part with total efficiency, we were guided through the process from start to finish and with their expertise it was made simple for us. I would thoroughly recommend this team and this company to handle your sale and purchase

James Β· 7 June 2023

Agent replied Β· 25 October 2024

Hi James,Thank you for leaving a review! It's fantastic to hear how positive your experience of moving home with the help of our team has been and how efficient you've found them to be throughout the process.Best wishes,Wards.

5/5

Trustpilot

Laura has been 1st class with all…

Laura has been 1st class with all transactions, nothing is to much trouble,quick response on all queries, this is my second time dealing with Laura over the years excellent service.

Anthony Β· 20 December 2022

Agent replied Β· 25 October 2024

Hello Anthony, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent

5/5

Trustpilot

An excellent service from Wards.

We recently asked Wards to give us a valuation of our bungalow. We are not ready to sell at this time but could be sometime in the future. James Rixon came to give us a valuation on our property. He was excellent. He called us prior to the appointment to see if all was still ok with the time. He was very kind and complimentary concerning our home. He explained everything fully and clearly and answered all of our questions. He was very professional. He was not pushy but patient and considerate. We were very pleased with the service offered by Wards.

Julie Β· 2 October 2022

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Top quality service

Wards rented me a flat and they have been fantastic throughout the whole process especially Maria who went above and beyond to ger me in the flat on time. I would highly recommend them when looking to rent a property. A+++

Peter Β· 8 June 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great service and all the team worked…

Great service and all the team worked well to help me secure my purchase - well done all & thanks Devon …

Jackie Β· 16 August 2023

Agent replied Β· 25 October 2024

Hi Jackie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how well they've worked to help you secure your purchase.Best wishes,Wards.

5/5

Trustpilot

James Rixon @Wards Ramsgate

James Rixon of Wards of Ramsgate....what a very professional and personable young man. No hard sale. No gimmick talk. Very down to earth and genuine. Impressed with his good service, after showing my parents, & I 2 properties, thanks James.

Sarah Β· 28 July 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

Always the best service with Wards at Herne Bay. I have moved 4 times with them now and I cannot say it enough, how stress free and quick they are with all your moving needs. Will always use them when I move, excellent service and fantastic staff.

Ella Β· 12 November 2024

Agent replied Β· 10 December 2024

Hello Ella, Thank you for your lovely review! We're pleased to hear that you've had such positive experiences with us at Wards. It's fantastic to know that we've been able to make your moves stress-free and efficient. We're always here to help you move forward. Best wishes, Wards of Kent

5/5

Trustpilot

Excellent service from start to finish!

I purchased my dream home through Wards Headcorn and the service has been fantastic from start to finish. Hollie, Tom and Caleb have been nothing short of brilliant, supporting and advising me throughout the process. My only regret is that I didn’t hire Ward’s solicitor partner Martin Tolkhurst as the sale would have gone through much quicker. Our sale was delayed by a few weeks due to our solicitor

Elizabeth Β· 8 September 2023

Agent replied Β· 25 October 2024

Hi Elizabeth,Thank you for leaving a review! We're delighted to hear you've purchased your dream home with our agents and how fantastic the experience has been for you. It's great to hear how Hollie, Tom and Caleb have supported you throughout.Best wishes,Wards.

5/5

Trustpilot

Friendly and efficient team

Mike in the Herne Bay Sales team was really helpful with advice and honest opinion with regards to marketing our property. Always at the end of the phone to answer any questions. Can’t thank him enough for all of his help. Grace was good at keeping us informed of progress once we had an offer and through to completion.

Sarah Β· 16 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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