Wards Herne Bay reviews in Canterbury

★★★★★ 5/5

Trustpilot

Exceptional customer service

We're currently looking for a new house to rent and I have spoken to as many estate agents as I could find over the last few days. None have been as helpful or friendly as Jodie at Wards. I felt she really went out of her way to help me, particularly with trying to help me understand a few issues I have with my current tenancy which isn't even held with them. She is a credit to the team and has given me a very positive view of the company as a whole!

Megan · 7 June 2023

★★★★★ 5/5

Trustpilot

Excellent and incredible support from…

Excellent and incredible support from start to finish, amazing support from Kim, Sam Bahia and Kenny George Branch Partner and the entire team Terri Truckle, Ami Banks, Sue Millgate and Keiran. Special mentioning of Kim Batchelor once again, you gave us hope. Thank you. Thank you Thank you

Mark · 5 June 2021

★★★★★ 5/5

Google

We've bought and sold through Wards Herne Bay 11 times so far and have always been really happy with their professional yet personal service. Communication is excellent, Graham, Ash, Emily, Grace and Adam are all so helpful and any problems have always been dealt with in a timely manner enabling stress-free sales and purchases

Nikki · 12 November 2024

★★★★★ 5/5

Trustpilot

George was very professional in dealing…

George was very professional in dealing with us, sticked to what he promised, the service was just exceptional

ESNATH · 18 April 2024

★★★★★ 5/5

Trustpilot

Great experience with Wards

I am about to complete next week and I've had a great experience right from the start to the end. A big shout out to Judy who has has been excellent over the last few weeks and helping to push the exchange over the line! James

James · 24 September 2021

★★★★★ 1/5

Trustpilot

WARDS OF STROOD

Their customer service was abysmal.I was coming from over 20 miles away to view a property but was running a few minutes late, so rang to explain and let them know I was on the way. Got a call back a couple of minutes later to say the property had been sold hours earlier that morning and a deposit had been paid, so I couldn't even view it.

REVIEWER · 25 February 2024

★★★★★ 5/5

Trustpilot

Just purchased an apartment through the…

Just purchased an apartment through the Herne Bay office. Everyone was very professional and attentive and helpful. Special thanks to Amy Pearce for helping me deal with my (useless!) lawyers.

Julie-Ann · 24 June 2023

★★★★★ 5/5

Trustpilot

Vanessa Tindal from Wards - Amazing Rental Agent!

Vanessa Tindal from Wards is incredible! She was friendly, professional and so patient with us from the minute she reached out to arranging a viewing to assisting us throughout the rental process. We speak so highly of her to all of our friends and family. If anyone is lucky enough to deal with her professionally, you will enjoy every minute of your experience. Thank you Vanessa!

Bernice · 20 February 2023

★★★★★ 5/5

Google

All of the staff at Wards have been so friendly, efficient and sold my house within a couple of weeks. Adam, Graham, Ashley, Grace and Emily have been amazing and I would highly recommend them if you are looking for a fantastic team to sell your house this is the team for you.

Louisa · 12 November 2024

★★★★★ 5/5

Trustpilot

Wards are great

Wards have been very helpful with helping me buy a new home. Showing me round the house I wanted to buy. After finding the house I wanted, Kate kept me informed with updates and information I needed and also useful to ring when I had a query.

Holly · 26 May 2021

★★★★★ 5/5

Trustpilot

An excellent, productive visit.

I simply requested a valuation, though not in a hurry to sell at this time. However, while knowing this, William Sargent still gave me 1.5hrs, of his time with lots of information along with very pleasant conversation. It was an excellent, productive visit.

Customer · 18 February 2026

★★★★★ 5/5

Trustpilot

Can’t recommend them highly enough!

I cannot recommend Wards highly enough. Aaron truly went above and beyond for my partner and I, who were struggling to find a property that suited our needs. Aaron has been outstandingly patient and has made the process of finding our first home a pleasure, in contrast to other agents we’ve dealt with. Wards have been extremely responsive and understanding. Thank you Wards and thank you Aaron for helping us, we can’t thank you enough.

Elinor · 28 January 2022

★★★★★ 5/5

Google

Really impressed with Graham and the team, can’t fault them at all. They were really helpful and kept us well informed throughout the whole process.

Chris · 24 October 2023

★★★★★ 5/5

Trustpilot

Thanks to Kenny and Aimi for making it so easy

Thanks to Kenny and Aimi for making the sale of my property go so easily. You have been very professionnal, effective and determined to get a result.Thanks again

Mark · 3 August 2023

★★★★★ 5/5

Trustpilot

Great service from all the staff in…

Great service from all the staff in Headcorn office.Special thanks to Tom, Hollie & Caleb for trying so hard in a difficult market.

Simon · 4 December 2023

★★★★★ 5/5

Trustpilot

Very attentive service

Very attentive service. Kept us well informed, and always friendly. Nick, Anna and Louise were always happy to answer questions and did a good job selling our house.

Stephen · 18 July 2023

★★★★★ 5/5

Trustpilot

I would not hesitate to recommend Lola…

I would not hesitate to recommend Lola who has moved from the Tenterden office to Brasted. Amazing personality and extremely professional in her job. She could not have been more tentative and caring. Thankyou for all of your help we are now off to pastures new.

Susan · 7 May 2021

★★★★★ 5/5

Trustpilot

Excellent service, professional & friendly staff

We received excellent service from Wards of Kent. The staff is very friendly and professional and all our enquiries were dealt in a timely manner. We would particularly like to thank Maria Meddings, Senior Sales Progressor, for facilitating exchange & completion with all solicitors involved. Highly recommended.

Viktoria · 15 February 2021

★★★★★ 5/5

Trustpilot

Extremely helpful in a stressful situation.

Renting out my property has been very stressful getting the property up to current regs. Tony has been a god send. Going above and beyond.We have had brilliant communication well into the evenings and weekends.Without Wards/Tony I think I would of given up and sold the property.Highly recommended.

Stephen · 9 November 2020

★★★★★ 5/5

Google

Recently had an offer accepted for a property via Wards. The support thus far from Graham, Emily, Ashley and all has been extremely positive . Having been involved with another agent in the area recently, the whole positive , proactive outlook from all at Wards has been a breath of fresh air.

John · 3 November 2024

★★★★★ 5/5

Trustpilot

We used wards to sell my past mothers…

We used wards to sell my past mothers house, we chose wards after reading the views showing the sale to showings rate was high and it was local, we had good service from day one from Paul Jordan and Sam Killick sending us prospective buyers before it was even shown. We was allocated a go between us and the buyers with all the relevant information being sent, keeping us informed at all times via a lovely lady called Maria Medding’s, she was extremely helpful as it was a complicated sale due to probate and a family trust.We would have no problem in recommending Wards to sell your property, it’s all about relationships and trust as Wards and their employees build that allowing you to be confident, especially with the potential buyers they send.100% happy customer

Trevor · 1 March 2023

★★★★★ 5/5

Trustpilot

Excellent service from Wards in Strood.

Jonathan and the team at Wards in Strood have been outstandingly helpful in assisting us selling our home and buying a new property. They have made the process straightforward and have supported us each step of the way. We would highly recommend them!

Roger · 1 November 2021

★★★★★ 5/5

Trustpilot

Have just sold our mum's house with…

Have just sold our mum's house with your Tenterden Branch. Leanne was really helpful as it was a part buy house and other estate agents wouldn't do it. She recommended a solicitor they could be in contact with and Tina kept us informed all the way through which has been very useful. I would recommend them to other people who are selling their house.

Sally · 27 February 2023

★★★★★ 5/5

Trustpilot

Amy was the most professional

Amy was the most professional, friendliest and honest estate agent I came across. She listened properly to understand what type of property I was looking for and suggested only the most suitable properties. I can highly recommend this agency and especially Amy as a very supportive and understanding estate agent

Carolin · 26 February 2024