Trusted Agent profile · Canterbury · Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleBig thank you to James and the team in the office for helping me so much with my search for my first home. Defiantly recommend.
Hi Ella, Thank you so much for your lovely review! We’re delighted to hear that James and … More
5/5
GoogleWe are delighted with the care, attention and information we are receiving as potential buyers in the Canterbury Area.
Dear Peter, Thank you so much for your wonderful 5-star review! We're delighted to hear that you've been pleased with the care, attention and information you've received from our Canterbury team. Buying a home is a significant journey and we're committed to making the process as smooth and enjoyable as possible. We look forward to continuing to help you find the perfect property and are here to support you every step of the way. Best wishes, The Miles & Barr Team
5/5
GoogleI would like to share my experience with Luke and James! I am so grateful to both of them for being so reliable, kind and helpful! If I would ever buy a new house again I would definitely consider them! Thank you so much for everything, you guys are a true asset for this company! Kind regards, Andreea and Alin
Hi Andreea & Alin, Thank you so much for your kind words! We're thrilled to hear that Luke and … More
5/5
GoogleFrom the very start, Bonnie was incredibly friendly, professional, and attentive to my needs. She took care of all the details effortlessly and kept me informed throughout the entire process. She was always quick to respond to any questions …
5/5
GoogleGeorgia was absolutely fantastic, we viewed a few properties with her and she was very knowledgeable. She couldn't have done more for us, any questions we had or recommendations we needed, she didn't hesitate to find the information and …
5/5
GoogleRhys was very helpful and knowledgeable with the properly!
Dear Toby, Thank you for your great feedback! We’re so pleased to hear that Rhys was helpful and knowledgeable during your … More
5/5
GoogleGreat visit, Rhys is very friendly and professional. Bonus points for fluent French!
Dear Philippe, Thank you for the visit, it was a pleasure meeting with you. Rhys was exceptionally friendly and professional throughout. Bonus points for his fluent French, … More
5/5
GoogleBrilliant experience with Melanie who went above and beyond to help me secure a property, and shorten the move in date.
Dear Tom, Thank you so much for your wonderful 5-star review! We're delighted to hear that Melanie was able to help you secure your new home and make your move happen sooner than expected. She always goes the extra mile for our customers, so it's fantastic to see her efforts recognised. We really appreciate your kind words and wish you every happiness in your new home! Best wishes, The Miles & Barr Team
5/5
GoogleThe viewing and the response time was really pleasing. Lisa answered all my questions with professionalism
Dear Nomena, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you were pleased with the viewing and the quick response. Lisa will be thrilled to know that you found her professional and helpful in answering all your questions. We really appreciate your kind feedback and wish you all the best! Best wishes, The Miles & Barr Team
5/5
GoogleRecently I dealt with Mr. Luke Payne deputy branch manager of Miles & Barr and it was a pleasure to deal him. His knowledge of the market and his positive attitude and professionalism deserves 5 stars rating. Thanks Luke, thanks Miles & Barr.
5/5
GoogleJames has been a great help to us in a difficult market. When we thought we had a serious buyer he juggled a few things last minute to help us in getting a potential sale. He was very honest and helpful. Thanks James
5/5
GoogleOnce applied for the house process was fast quick and easy. All helpful staff if we got stuck with anything. Once we in had a 6 month inspection by Scott amazing guy and if we had any problems when he came within a couple of weeks they was sorted thank you so much guys
5/5
GoogleI want to commend Corinne Winfindale at the Mexborough branch. Corinne stepped in to manage my portfolio following some challenges with communication and delayed repairs. …
Thanks for your comments Joseph, I will make sure to pass those onto Corinne she has been excellent
5/5
GoogleWe had a wonderful experience working with Lynette. Always prepared to answer questions not only about the property, but also schools, neighbourhood and recreation areas around. Was pleased to have few viewings arranged in convenient time line, to see one property after another and on at the same day.
Dear Antonina, Thank you so much for your lovely review! We’re really happy to hear you had such a great experience with Lynette. She always goes the extra mile to make the … More
5/5
GoogleExcellent service by Oliver Sexton, things needed to happen quite quick for me and he was nothing but efficient , would highly recommend his services to anyone else
Dear Niall, Thank you for your lovely 5-star review. We’re so pleased to hear that Ollie provided such excellent service and was able to support you during a time-sensitive … More
5/5
GoogleFrom the moment we met, Brooke was very professional, attentive, and genuinely dedicated. She took the time to understand our needs and preferences, showing us the property .She was knowledgeable, patient, and always available to answer our …
5/5
GoogleI would like to take the time to thank Jo Barson for the care and timely advice in managing my property. Her professional advice, speed of response and ability to problem solve has been an immense source of encouragement and support giving me peace of mind that the property is in good hands.
1/5
GoogleMy experience with Miles & Barr Estate & Letting Agents has been extremely disappointing. …
5/5
GoogleThe team at John Payne's Earlsdon office did a great job. They were very professional and provided support and guidance through the marketing and sale of the property. Overall a very positive experience, and I would definitely recommend them.
Thank you Ian for your kind review. We’re delighted to hear you had such a positive experience with our Earlsdon team. Providing professional support and guidance throughout the marketing and sale process is exactly what we aim for, so it’s great to know this made a difference. We really appreciate your recommendation and wish you all the best moving forward. John Payne 🏡
5/5
GoogleMell from miles& Barr worked smoothly with myself and the new tenant. The moving date was on time.
Dear Tracey, Thank you for your fantastic 5-star review! We're delighted to hear that Mel helped ensure everything ran smoothly for both you and your new tenant and that the move took place on schedule. Providing a seamless and efficient service is something we pride ourselves on, so it's great to know Mel delivered exactly that. We'll be sure to pass on your kind words to her. Thank you again for choosing Miles & Barr! Best wishes, The Miles & Barr Team
5/5
GoogleHaving now moved my portfolio of rented properties to Miles and Barr, I have found their service and follow up confirmation emails most helpful, as I am sure my new tenants have also appreciated the prompt attention to their registration etc.
Dear Simon, Thank you so much for taking the time to leave us your review. We are thrilled to hear that the transition of your property portfolio to Miles & Barr has been a … More
5/5
GoogleGeorgia was very kind, helpful and informative. She continually checked in on my thoughts and impressions of each home. She also took the time to have a debrief discussion after viewing multiple properties to ensure I remembered all the details.
5/5
GoogleCould not be more thankful to the lettings team. They went above and beyond to find me and my family a suitable property. All the way from Yorkshire they found us a beautiful home that we hope to make many lovely memories in. The team are …
Dear Hannah Thank you so much for your 5* review and wonderful feedback! We’re absolutely … More
5/5
GoogleSelling a house while living abroad presents a unique set of challenging circumstances, however John and his staff made the entire process stress free for me and remained professional throughout. I would have no hesitation in recommending their services to anyone considering buying or selling a home in the Coventry area.
Thank you for taking the time to share such a thoughtful review. Selling a property from abroad can certainly come with its challenges, so we’re delighted to hear that our team were able to make the process smooth and stress free for you. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.
