Trusted Agent profile · Canterbury · Kent

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Miles and Barr Canterbury reviews

★★★★★ Excellent

935 reviews across 1 platform

14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF

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Miles and Barr's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles and Barr won in 2026.

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4.7 / 5

935

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

Rhys was incredibly professional and very good at his job. He was also polite and friendly. Recommended by me 100%

Maez · 20 October 2025

Agent replied · 20 March 2026

Dear Maez, Thank you so much for your kind words. We’re thrilled to hear that Rhys made such a positive impression and that you found him professional, polite and friendly … More

5/5

Google

Reece was very helpful and insightful

Ethan · 20 February 2026

Agent replied · 20 March 2026

Dear Ethan, Thank you so much for the great review! We’re glad to hear that Rhys was able to provide lots of help and provide useful insight during your viewing … More

5/5

Google

Rhys was very helpful and informative today. Assest to the company. Great help

Josh · 20 December 2025

Agent replied · 20 March 2026

Dear Josh, Thank you so much for your glowing 5-star review. We’re delighted to hear that Rhys was both helpful and informative during your viewing appointment. He is … More

5/5

Google

My partner and I have been viewing properties in Canterbury and have been working with Jed. He has been wonderful with both of our viewings, and has been extremely friendly and responsive to all of our queries, making us feel very comfortable throughout the process. It has been a pleasure meeting him.

Meg · 6 March 2026

Agent replied · 20 March 2026

Dear Meg, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you and your partner had such a positive experience … More

5/5

Google

Rhys was great in advice and support with questions about the property

Aurora · 24 December 2025

Agent replied · 31 December 2025

Dear Aurora, Thank you for taking the time to leave a wonderful 5 star review. We’re really pleased to hear that Rhys was able to give clear advice and support you with your … More

5/5

Google

Jed was very friendly and willing to get answers to any questions he was not able to provide answers to straight away

Alisha · 20 September 2025

Agent replied · 20 March 2026

Hi Alisha, Thank you for your feedback! We’re delighted to hear that Jed was friendly and proactive in making sure you had all the answers you needed. We’ll be sure to … More

5/5

Google

Had a seamless experience with John Paynes. First with Amelia and then Cara. Both genuine and straightforward to deal with. Get back via email promptly and easy to get hold of via phone to answer any questions. Best agents I have used so thank you. Scott

Scott · 15 April 2026

Agent replied · 15 August 2026

Thank you so much for your fantastic review, Scott! We’re delighted to hear that you had such a seamless experience with John Payne. Amelia and Cara will be so pleased to hear your kind words, we’re proud to have a team that is genuine, straightforward, and always on hand to help. It’s great to know that communication throughout the process was prompt and helpful for you. To be called the best agents you’ve used really means a lot to us, so thank you again for taking the time to share your experience. Kind regards, The John Payne Team

4/5

Google

I appreciate how Rhys was helpful to answer the questions during the property viewing .

Swapna · 20 November 2025

Agent replied · 20 March 2026

Dear Swapna, Thanks so much for your kind review! We’re really glad to hear that Rhys was particularly helpful and able to answer your questions during the viewing. If you … More

5/5

Google

Rhys was on time considering traffic jams in Canterbury. Very professional and helpful. He was able to answer my questions and ready to help.

Sobowale · 22 August 2025

Agent replied · 22 August 2026

Dear Sobawale, Thank you so much for your kind words, we’re really pleased to hear you had … More

5/5

Google

Rhys was very informative and friendly. Gave great suggestions and ideas regarding our needs. Very engaging. Thank you

Earland · 20 October 2025

Agent replied · 20 March 2026

Dear Earland and Elizabeth, Thank you so much for your lovely feedback. We’re delighted to hear that Rhys was friendly, engaging, and able to offer helpful suggestions to suit your needs. … More

5/5

Google

Rhys was a great host and was very informative on processes + made sure to cover all of our questions. …

Sahir · 16 September 2025

Agent replied · 20 March 2026

Hi Sahir, Thank you for your wonderful feedback! We’re so pleased to hear that Rhys was able to guide you through the process and answer all of your questions. We’ll be … More

5/5

Google

Rhys was helpfull .and explain everything what we expect .

Tharaka · 20 December 2025

Agent replied · 20 March 2026

Dear Tharaka, Thank you so much for leaving your feedback. We’re delighted to hear that Rhys was helpful and took the time to clearly explain everything you needed to know on … More

5/5

Google

Great service from start to finish, a tricky sale that needed plenty of attention. I was kept updated until the final day which i felt was important. Thanks team, John (no relation).

John · 11 July 2026

Agent replied · 11 August 2026

Thank you for your kind review, John! We’re delighted we could guide you through a tricky sale and keep you informed every step of the way. Your feedback means a great deal to the whole team, and we loved the “no relation” clarification! Wishing you all the very best.

5/5

Google

Rhys was very helpful, was my first house viewings and he made me feel very comfortable!

Rachael · 20 October 2025

Agent replied · 20 March 2026

ear Rachael, Thank you so much for your lovely feedback. We’re so pleased to hear that Rhys helped make your first house viewings a comfortable and positive experience. … More

5/5

Google

Fantastic service both Brooke and Lynette went above and beyond with help in our property search. Would highly recommend!

Angus · 20 September 2025

Agent replied · 20 March 2026

Hi Angus, Thank you for your fantastic feedback! We’re delighted to hear that Brooke and Lynette went above and beyond to support you in your property search. We really … More

5/5

Google

Rhys was very helpful with viewing of a property in Littlebourne. He was very professional and communication was good

BILGI · 20 September 2025

Agent replied · 20 March 2026

Hi Bilgi, Thank you for your feedback! We’re pleased to hear that Rhys provided professional and helpful support during your property viewing in Littlebourne. We’ll be sure to share your comments with him. Best wishes, The Miles & Barr Team

5/5

Google

Great experience so far with Miles & Barr. Rhyss has been helpful and easy to contact. He has answered all of our questions and made the process smooth & easy.

Megan · 23 May 2025

Agent replied · 4 June 2025

Hi Megan, Thank you so much for your kind words and for taking the time to leave a review. … More

5/5

Google

Lovely house and the agent was very friendly and knowledgeable. I felt super welcome and all my questions were answered.

Lucille · 24 September 2026

Agent replied · 30 September 2026

Dear Lucille, Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience and felt welcomed throughout your viewing. It’s great to know that all your questions were answered and that you found the agent friendly and knowledgeable. We really appreciate your kind feedback! Best wishes, The Miles & Barr Team

5/5

Google

Rhys was really helpful and Informative about the properties

Leah · 17 December 2025

Agent replied · 31 December 2025

Dear Leah, Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you had a positive experience when viewing properties with Rhys. We're … More

5/5

Google

Viewed a property through Miles and Barr with Estate agent Fran. Fran was very relaxed about the viewing and allowed me to explore the property at my own pace, asking questions as I went. Fran did not put me under pressure at any point to push an offer. It was a pleasant experience.

Luke · 22 August 2025

5/5

Google

Brilliant service throughout the whole process, especially Mel who really went above and beyond our expectations to ensure our sale completed.

Paul · 15 August 2025

Agent replied · 15 August 2026

Thank you for your wonderful feedback! 🌟 We’re so pleased to hear that you had a brilliant experience with us. Mel will be over the moon to know she exceeded your expectations and played such an important role in completing your sale. We … More

5/5

Google

Fantastic viewings with Rhys today. Really took the time to understand our circumstances and provide expert advice/guidance. Fingers crossed things go our way, but we know we’re in safe hands.

Andrew · 11 July 2026

Agent replied · 14 July 2026

Dear Andrew, Thank you so much for your fantastic 5-star review! We're delighted to hear you felt well supported and that the advice from Rhys on the appointments was helpful. Thank you for putting your trust in Miles & Barr - it really means a lot. Wishing you the very best and we look forward to helping you find the perfect home in Canterbury! Best wishes, The Miles & Barr Team

5/5

Google

Super staff. Super slick and extremely helpful. Lynette was especially epic!!!

Amy · 20 November 2025

Agent replied · 20 March 2026

Dear Amy, Thank you so much for your fantastic review! We’re so delighted to hear you've enjoyed such a great experience with our team. Lynette will be over the moon to … More

5/5

Google

Rhys is a good salesperson, patient and friendly

Chau · 17 December 2025

Agent replied · 31 December 2025

Dear Chau, Thank you very much for your 5-star review and kind feedback. We’re delighted to hear that you found Rhys to be patient, friendly, and helpful throughout your … More

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Questions about Miles and Barr Canterbury

Has Miles and Barr won any awards?

Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent; Miles and Barr, Broadstairs won Trusted Agent.

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