Trusted Agent profile · Canterbury, Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles and Barr, see every office.
Miles and Barr's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles and Barr won in 2026.
The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely amazing service from Rebecca, the property manager. Always kept a line of communication open with us throughout the process and is extremely helpful. Makes a massive change compared to other agencies as she does go above and beyond for her job. Thank you Rebecca and the Beecroft team!
5/5
GoogleRhys was lovely showing me around a property. He was very knowledgeable on the property and made me feel comfortable looking around. Rhys was easy to talk to and no question was a silly question
Dear Kelsey, Thank you so much for your lovely review! We’re really pleased to hear that Rhys made you feel comfortable and well-informed during your viewing. He prides … More
5/5
GoogleCara was a brilliant agent and ensured everything was done smoothly for both parties
Thank you for your kind review! We’re delighted to hear that Cara provided such a brilliant service and ensured everything went smoothly for all parties involved. We’ll be sure to pass on your lovely feedback to her. Thank you again for taking the time to share your experience, it’s greatly appreciated! Kind regards, The John Payne Team
5/5
GoogleI had a couple of house viewings from Lisa and she was an absolute credit, she sold us on a lot of the houses, and she was informative and friendly and made the experience so much less stressful than it normally is. She is a credit to team! :)
Dear Josh, Thank you so much for your wonderful 5-star review! We're delighted to hear that Lisa made such a positive impression during your viewings. Providing friendly, informative guidance and helping make the moving process as stress-free as possible is exactly what we aim for, so it's fantastic to know she achieved that for you. Your kind words will mean a great deal to Lisa and the whole team. We wish you all the very best in finding your perfect home and we're here if there's anything else we can help with Best wishes, The Miles & Barr Team
5/5
GoogleCan genuinely recommend Miles & Barr and in particular Harry, who is very professional, knowledgable and easy to deal with. He goes the extra mile to understand client needs and comes across as honest and understanding. Quite refreshing these days.
Hi Helen, Thank you so much for your wonderful review and recommendation. We're delighted … More
5/5
GoogleRhys Whittock was absolutely brilliant in showing me around the properties. He answered my questions well and was very helpful
Dear Craig, Thank you very much for taking the time to leave your kind 5-star review. We’re delighted to hear you had such a brilliant experience viewing a couple of … More
5/5
GoogleHaving had a challenge time with the house moving process Rhys was a breath of fresh area. Arrived at the property promptly and was very knowledgeable about the house. Able to advise on next steps and very responsive to messages sent.
Dear Vikki, Thank you so much for your lovely feedback. We’re really pleased to hear that Rhys was able to make a positive difference … More
5/5
GoogleExcellent service from JP Letting Agency! Amelia was super helpful and responsive throughout. Communication was clear, and they sorted issues quickly. Would definitely recommend!
Thank you for your kind words. We will make sure Amelia is aware what you have said. Kind regards John Payne Lettings Team
5/5
GoogleRhys was amazingly polite and welcoming. He made us comfortable throughout the viewing. He answered all our questions even the irrelevant ones. We didn't fell pressured. …
Dear Onur, Thank you so much for your wonderful review! We're thrilled to hear that Rhys made you feel comfortable and supported throughout your viewing. He always aims to … More
5/5
GoogleMyself and my partner met Fran for a viewing of a property. She was very lovely and knowledgeable. Fran made sure to take time to explain everything to us and was always very smiley. …
Hi Harry, Thank you for your kind words! We're so pleased to hear that you and your … More
5/5
GoogleI’ve just recently registered (free)with this letting agency and so far my experience has been really positive. They regularly send me property options that match my budget, which really helps me in my search for a home. I truly appreciate their service I also called them and felt comfortable speaking with them they were patient, friendly, and happy to help.
Thank you for your lovely review! We’re so pleased to hear that your experience with us has been so positive so far. It’s great to know that the property updates we’ve been sending are helping with your search, and we’re especially glad that you found our team patient, friendly, and supportive when you called. Providing helpful and approachable service is something we really pride ourselves on. Thank you again for taking the time to share your experience, and we look forward to helping you find the perfect home! Kind regards, The John Payne Team
5/5
GoogleCannot thank John, Justine, Angela, Rebekah and Charlie enough for their help throughout the letting process. Please don’t hesitate to find these guys to help with any property related issues, they are truly the experts in the field! Henry
Thank you for your kind words! We’re thrilled to hear that John, Justine, Angela, Rebekah, and Charlie were able to support you throughout the letting process. Your recommendation means a lot, and we’re always here to help with any property-related matters.
5/5
GoogleFran has been incredibly helpful and friendly since my first point of contact. She’s obviously passionate about her job and you get the sense she really wants to make sure you get the right property for your needs. She’s totally honest, responds quickly and has done viewings for me at short notice. In fact I would go as far as to say she’s the nicest estate agent I’ve ever met!
5/5
GoogleJed was very knowledgeable, professional and helpful. Went out of his way to arrange a last minute appointment
Dear Andrew, Thank you so much for your kind review! We’re delighted to hear that Jed was able to provide a knowledgeable and professional service and that he could … More
5/5
GoogleWe were shown round a property in Canterbury by Jed and he was amazing. He was extremely helpful, chatty, knew lots about the property and made the viewing an enjoyable experience. Thank you Jed
Hi Harry, Thank you for your lovely feedback! We’re so pleased to hear that Jed made your viewing in Canterbury such a positive and enjoyable experience. We’ll be sure to … More
5/5
GoogleRhys was extremely helpful showing me around a property today in Hersden, very punctual and professional. A pleasure to deal with and hope to meet him again to show me around more properties soon.
Hi Nurullah, Thank you for your feedback! We’re delighted to hear that Rhys was helpful, punctual, and professional during your property viewing in Hersden. We look forward … More
5/5
GoogleThey have been/are excellent team. I have received great & prompt support from them whether thats information or getting things fixed or finding people or viewings. They are professional, fair and genuinely helpful. I trust them wholeheartedly to manage things for me.
Many thanks Shiblee for your kind words and 5* review that has been shared with the lettings teams. We truly value your loyalty and its always a pleasure supporting you with your portfolio. We look forward to continuing to work with you ahead. John Buckby Lettings Manager
5/5
GoogleLisa and Tai were both great!
Dear Maddy, Thank you for your 5-star review! We’re so pleased to hear that Lisa and Tai both provided a great experience. Your kind feedback is truly appreciated and we’ll … More
5/5
GoogleI viewed a property today in Canterbury and Rhys was very friendly and answered all the questions I had. We’ve scheduled a follow up so that he can provide me with any further information I need.
Hi Robyn, Thank you for your lovely feedback. We're so pleased to hear that Rhys was friendly and helpful during your viewing, and that he was able to answer all your … More
5/5
GoogleFurther to my recent review of Miles & Barr, I would like to add that Georgia was extremely helpful in answering enquiries and obtaining meter readings (as we live far from the house we were selling).
Dear Lindsay, Thank you so much for your thoughtful review, and for taking the time to share your experience with us. … More
5/5
GoogleThe estate agent Lynette was really helpful and informative when showing us the property Luke was was very helpful with all the paperwork side of things and we are now in the process of buying the property
Dear Caroline, Thank you for your kind words. I will share them with Lynette and Luke, they will be very happy! The Miles and Barr Team
5/5
GoogleTai was super helpful and engaged.
Dear Jim, Thank you very much for your 5-star review. We’re so pleased to hear that you found Tai was super helpful and engaged throughout your experience. We really … More
5/5
GoogleAll the staff at Miles & Barr who helped us find our new home were superb throughout the whole process. Special thanks to Tai and Shannon.
Dear Lucy, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with Miles & Barr was smooth and enjoyable. The whole team … More
5/5
GoogleJames was a delight to deal with (indeed the whole team was). James quick understanding of what I was looking for was remarkable and his follow up to my various question was always very quick.
Hi Arne, Thank you for your kind words! We're so pleased to hear that James, and the … More
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Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent; Miles and Barr, Broadstairs won Trusted Agent.
