Trusted Agent profile · Canterbury, Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles and Barr, see every office.
Miles and Barr's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles and Barr won in 2026.
The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleI recently viewed a property and had a very positive experience.Sales consultant Mr Rhys Whittock was excellent throughout the viewing.He is very professional,friendly and explained everything clearly, including important details about the …
Dear Linto, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience during your … More
5/5
GoogleMelanie is a very approachable, helpful agent who works for the applicant as well as the landlord. Can't thank her enough.
Dear Patricia, Thank you for your fantastic 5-star review! We're so pleased to hear about your positive experience with Mel. She always strives to provide a friendly, … More
5/5
GoogleOllie and Gemma were really helpful when it came to finding a property and moving in! 10/10 thank you guys!
Dear Isabelle, Thank you for your fantastic 5-star review! We're so pleased to hear that Ollie and Gemma were able to help you find your new home and make the moving process as smooth as possible. Your kind words and 10/10 rating mean a lot to the team and we'll be sure to pass your feedback on to them. We hope you're settling into your new property and wish you all the very best in your new home. If you ever need any assistance in the future, we're always here to help. Best wishes, The Miles & Barr Team
5/5
GoogleJust want to say a massive thank you to the lettings team. Especially to kat, Claire and Rebecca for pulling out all the stops to getting us in to our new home. I can’t thank these wonderful ladies enough for what they managed to sort out for me and my family in such a short space of time. I would recommend you ladies to anyone. 10/10 service from start to finish
Dear Daz Thank you so much for your amazing 5-star review! We're absolutely delighted to hear that Claire, Kat and Rebecca were able to help you and your family secure your new home. We'll be sure to pass on your kind words to them, they will be thrilled to know they made such a positive difference during what can be a very important and sometimes stressful time. Providing a smooth, supportive, and efficient service is always our goal, so it's wonderful to hear that you felt looked after from start to finish. Thank you for your recommendation and for trusting us to help with your move. We wish you and your family many happy years in your new home! Kind regards Keith Trigg Managing Director
5/5
GoogleLisa showed us around a beautiful property today. She was very informative and incredibly helpful. Thank you Lisa!
Dear Chloe, Thank you so much for your wonderful 5-star review! We're delighted to hear that Lisa provided such a helpful and informative service while showing you around the property on a viewing appointment. We'll be sure to pass your lovely feedback on to her. Thank you for choosing us and we wish you all the best with your property search! Best wishes, The Miles & Barr Team
5/5
GoogleBrilliant service in our house buying. Vicki and Vanessa were brilliant and made everything smooth! Thankyou
Thank you for your lovely review! We’re delighted that Vicki and Vanessa made your house buying experience so smooth. We’ll be sure to pass on your kind words, and we wish you every happiness in your new home!
4/5
GoogleMy partner and I just finished the process of buying our first home through Miles & Barr estate agents. James was very accommodating in squeezing us in for a viewing for a house we loved the very next day after it was put on the market. …
Dear David, Thank you so much for taking the time to share your experience and for choosing … More
5/5
GoogleWe had a double viewing with Rhys, he was very knowledgeable about the houses/vendors situations which was refreshing as viewings with different agents recently haven’t been able to tell us any information about the properties. He was friendly, down to earth and relaxed, not at all pushy. Great experience overall, thanks Rhys.
Hi Ben, Thank you for your wonderful feedback! We’re delighted to hear that Rhys provided such a knowledgeable, friendly, and relaxed experience during your viewings. … More
5/5
GoogleTrigg were amazing, Sold my house in 4 weeks. Rhys is super knowledgeable, professional and you relax knowing someone knows there stuff. Simon equally accommodating and communitive. Highly recommend using Trigg as your estate agent.
Dear Betsy Thank you so much for your kind words and 5 star recommendation. We’re delighted to hear you had such a positive experience and that we were able to sell your home so quickly. Rhys and Simon will be especially pleased to know their knowledge, professionalism, and communication made the process smooth and reassuring for you. It was a pleasure working with you, and we wish you all the very best for the future. Kind regards Keith Trigg Managing Director
5/5
GoogleLisa was very helpful in the viewing and would recommend Miles and Barr.
Dear Sam, Thank you for your fantastic 5-star review! We're delighted to hear that Lisa was so helpful during your viewing and that you would recommend Miles & Barr. Your kind words mean a great deal to Lisa and the whole team. We really appreciate your recommendation and look forward to helping you throughout your property journey. Best wishes, The Miles & Barr Team
5/5
GoogleTai was really helpful, showed us around 4 properties answering all our questions and giving us a great tour around properties.
Dear Michael, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Tai was able to help you throughout your property search and provide … More
5/5
GoogleLisa was very knowledgeable and friendly, thank you!!
Dear Cameron, Thank you so much for your lovely 5-star review! We’re so delighted to hear that Lisa was so knowledgeable and friendly. We’ll be sure to pass on your kind words to her. It was a pleasure helping you! Best wishes, The Miles & Barr Team
5/5
GoogleWhat. Can I say about Trigg ! From start to finish the whole team at Trigg provided a really good service. The marketing of our house and photographs taken were great. The team worked hard to sell our property - it sold quickly and they got us a good price for the sale in a challenging market. Their fees were really reasonable and very competitive compared to other agents on the island. Above all, the team were always approachable and responsive to questions we had. I would thoroughly recommend them.
Dear Chris Thank you so much for this fantastic review! We’re absolutely delighted to hear that you had such a positive experience with the whole Trigghomes team. It’s great to know you were happy with the marketing and photography, and even better that we were able to achieve a quick sale and a strong price in a challenging market. We really appreciate your kind words about our approachability and communication, that means a lot to us. Thank you for your recommendation, and we wish you all the very best in your new home! Kind regards, Keith Trigg Managing Director
5/5
GoogleGemma was amazing from start to finish, fitted in viewings at short notice and made the process feel far less stressful!
Dear Clare, Thank you so much for your wonderful 5-star review. We’re thrilled to hear that Gemma provided such great support throughout the process and was able to … More
5/5
GoogleGreat communication throughout and nothing was no much trouble! Luke was knowledgeable and took me through all the steps and explained them every step of the way. Highly recommend them !!
Dear Donna, Thank you so much for the lovely 5 star review! We’re really glad to hear you had such a great experience and that Luke could support you every step of the way. … More
5/5
GoogleWe have viewed a few properties with Miles and Barr. Both Rhys and Jed were very helpful with our viewings. They had lots of information ready for us for the properties we viewed and gave us time to explore the properties.
Dear Hannah, Thank you so much for such a lovely review! It’s great to hear that you enjoyed positive viewings with Rhys and Jed, they really do care about giving people … More
5/5
GoogleDidn’t end up renting in the end but our agent Lisa was really friendly and helpful during our viewing.
Dear Ben, Thank you for your kind 5-star review. We’re thrilled to hear that Lisa was friendly and helpful during your viewing. We always aim to provide a positive and … More
5/5
GoogleUnbelievable agents! cant thank Helen and the team enough. It was a tricky sale and they were there for every step. Above and beyond and would highly recommend. Thank you!!
Thank you for reviewing our sales team. Helen strives on customer service and providing the best service to our clients.
5/5
GoogleContacted Miles & Barr Canterbury with regards to selling a property & had the pleasure of being helped by Jed Hunt. Professional, friendly, put me at ease and guided me clearly through the process. Excellent first port of call for anyone selling for the first time.
Dear Vicky, Thank you so much for taking the time to share your feedback. We’re delighted to hear that your experience with our Canterbury branch, and in particular with … More
4/5
GoogleLisa was very accommodating, professional, and helpful. Lovely experience.
Dear Izzy, Thank you for your lovely review! We're delighted to hear that Lisa was so accommodating, professional and helpful throughout your experience. We'll be sure to pass on your kind feedback to her. It was a real pleasure assisting you and we wish you all the best for the future! Best wishes, The Miles & Barr Team
3/5
GoogleOur initial viewings with the sales advisor were not that successful in that he was ill advised & could provide very little information on the property, & gave us very little time to view. However, the rest of the staff that we dealt with were very professional & helpful.
Dear Anita, Thank you for taking the time to share your feedback with us. We really do understand how important it is to have the right information and feel comfortable when viewing a potential new home. I’m pleased you found other members of the team you dealt with were professional and helpful, although I’m sorry that your overall experience was not consistently at the level we would expect. Please do give the branch a call and ask to speak with us directly, as we’d really appreciate the opportunity to understand what happened and see if there is anything we can do to improve your experience. Thank you again for your feedback. Best wishes, The Miles & Barr Team
5/5
GoogleI had an outstanding experience with RHYS Whittock. during my recent house viewing. They were exceptionally professional, attentive, and went above and beyond to ensure I had all the information I needed. Their guidance made the process smooth and enjoyable, and I can't recommend them highly enough. Thank you again for your exceptional service
Dear Shahid, Thank you so much for your wonderful 5-star review. We're delighted to hear that Rhys provided such a positive experience during your recent viewing with us. Providing professional, informative and attentive service is something we pride ourselves on, so it's fantastic to know that Rhys was able to make the process smooth and enjoyable while ensuring you had all the information you needed. Your recommendation means a great deal to us and we truly appreciate you taking the time to share your experience. We wish you all the best with your property search and look forward to assisting you again in the near future. Best wishes, The Miles & Barr Team
5/5
GoogleOllie Sexton was super informative and helpful when moving into our rental apartment made the transition feel seamless.
Dear Ollie, Thank you for your fantastic 5-star review. We’re delighted to hear that Ollie was so informative and helpful throughout your move and helped make the … More
4/5
GoogleRhys Whittock was very helpful, found him on time. The viewings went well and he understood exactly what I had described before my search. He was able to respond to all the questions I had which will make decision making more helpful
Dear Sherinah, Thank you so much for your fantastic review! We're really glad to hear Rhys was so helpful, punctual and took the time to understand exactly your needs and what … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent; Miles and Barr, Broadstairs won Trusted Agent.
