Trusted Agent profile · Canterbury, Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles and Barr, see every office.
Miles and Barr's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles and Barr won in 2026.
The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleJust can't thank Rhys and the team enough for a quick easy sale, the team kept us updated though the whole process ensuring the best price and realistic. Chris and Kate Lucas
Dear Chris Thank you so much for your kind words! It was an absolute pleasure helping you … More
5/5
GoogleSince I came to England I can boldly say Johnpayne has the best customers service to far. Johnpayne are customers friendly and very polite in their service, I recommend Johnpayne for those looking forward to get a new apartment either for rent or to buy .thank you Johnpayne for the customers service, we never take your help for granted. Here is a wish of merry Christmas from us “Osazee’s to Johnpayne 🌷🌷🌷🌷
Thank you so much for your wonderful review! We are thrilled to hear that you’ve had such a positive experience with our team. Providing exceptional customer service is at the heart of what we do, and it’s incredibly rewarding to know we’ve been able to assist you so well. Your recommendation means a lot to us, and we’re grateful for your kind words. On behalf of everyone at John Payne, we wish you and your family a very Merry Christmas! 🌟🎄
5/5
GoogleThe viewing was excellent - and Lisa was very helpful and accommodating. She answered all are questions and even generous offering us valuable ways to proceed. Thank You!
Dear Swastee, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Lisa made your viewing such a positive experience. It’s great to know she was helpful, accommodating and took the time to answer all your questions, as well as offering some valuable guidance on the next steps. We’ll be sure to pass your kind words on to Lisa! Best wishes, The Miles & Barr Team
5/5
GoogleThank you Vicki for helping me Purchase the property, you were very helpful and you exceeded my expectations many thanks to you an the Team.. Kind regards Ryan
Thank you for your lovely review! We’re delighted that Vicki and the team could help with your property purchase and exceed your expectations. We’ll be sure to pass on your kind words. Wishing you every happiness in your new property!
5/5
GoogleMiles and Barr were great at talking us through the whole process of purchasing a house and our sales progressor Annie was fantastic keeping everyone on track - thank you!
Dear Yas, Thank you so much for your fantastic 5-star review! We're delighted to hear that the team were able to guide you through the house-buying process and make everything as smooth as possible. Annie will be thrilled to hear your kind words and we're so pleased that her hard work and dedication helped keep everything on track. Congratulations on your new home, and thank you for choosing Miles & Barr! Best wishes, The Miles & Barr Team
5/5
GoogleBen was very nice and showed me all aspects of the property I was viewing. He answered all my questions and provided me with all the information I needed.
Dear Yahia, Thank you so much for your lovely review! We’re really pleased to hear that Rhys made your viewing such a positive experience and was able to give you all the information you needed about the property. We know how important it is to feel informed and comfortable when viewing a potential new home, so it’s great to hear Rhys took the time to answer your questions and guide you through everything clearly. We’ll be sure to pass on your kind words - he’ll really appreciate it! Best wishes, The Miles & Barr Team
5/5
GoogleEveryone was so friendly and helpful, making the viewing experience great and all the steps after. A big thank you to Hannah, Ollie and Tai for great communication and helping us get the home we wanted!! Thanks guys!
Dear Sophie, Thank you so much for your wonderful 5 star review! We’re delighted to hear that you had such a positive experience throughout the viewing process and beyond. … More
5/5
GoogleAs a first time solo buyer I could not have asked for a better estate agent. They were incredibly accommodating when I would request very specific, short notice viewings and were extremely helpful with my queries throughout the process. Big thanks to Milli who was with me from day one!
Thank you so much for your lovely review. We’re absolutely delighted to hear that your experience as a first-time solo buyer was such a positive one. Buying your first home is a huge milestone, and we’re so pleased we could support you every step of the way. It’s great to know that our team were able to accommodate your viewing requests and help with your queries throughout the process. Milli will be especially pleased to read your kind words, she’s dedicated to making the journey as smooth and reassuring as possible from day one. Congratulations on your new home, and thank you again for choosing John Payne Estate Agents!
5/5
GoogleHand on heart this team is the best I’ve ever came across! Brilliant from start to finish on my 1st home, lots of help and guidance from many staff including Vicki. I would highly recommend you ask for Vanessa M she’s very informative, warm and super professional in all situations! Thank you Team x
Thank you so much for your fantastic review, it truly means a lot to us. We’re absolutely delighted to hear that your experience with John Payne Estate Agents was such a positive one, especially on your first home purchase, which is such an exciting milestone. We’re really pleased that you felt supported and guided throughout the process, and your kind words about Vicki and Vanessa will mean a great deal to them. Vanessa’s warmth, professionalism, and clear communication are qualities we’re very proud of, and it’s wonderful to see them recognised. Thank you for your recommendation and for putting your trust in the John Payne team. We wish you every happiness in your new home and hope to work with you again in the future.
5/5
GoogleHi,Good evening. I really like this Mills&Bars property.You are actually great.You know how the properties are suitable for each persons. I want to tell about Liza as well specifically.She did grate job.she explained everything perfectly about the property and she is well prepared before we arrived.l really like to her. Thank you Liza and Mills&Bars. See you soon.
5/5
GoogleReally positive experience viewing two properties. Reece was friendly, accommodating and answered my questions honestly. The viewings felt relaxed and not rushed at all. Really appreciated his help!
Dear Jacqueline, Thank you so much for your fantastic 5-star review! We're delighted to hear you had such a positive experience viewing the properties with Reece. It's great to know he made you feel comfortable, took the time to answer your questions honestly, and ensured the viewings were relaxed and unrushed. We'll be sure to pass on your kind words to him. Thank you again, and we wish you all the best with your property search. If there's anything else we can help with, please don't hesitate to get in touch! Best wishes, The Miles & Barr Team
5/5
GoogleTai was always helpful from the start. Efficient and quick reply, patience and professionalism all while trying to help me find a flat that suits my needs. Thankful for all the great service thank you Tai
Dear Heba, Thank you so much for your lovely 5-star review! We’re so delighted to hear that Tai was able to support you throughout your property search with helpful … More
5/5
GoogleThe staff at the Canterbury branch have been extremely helpful, especially Rebecca who went that extra mile. Thanks for all your help.
Dear John, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our Canterbury team were so helpful throughout your experience and especially that Rebecca went the extra mile for you! We’ll be sure to pass on your kind words to her. Thank you for choosing us, and we wish you all the very best for the future! Best wishes, The Miles & Barr Team
5/5
GoogleJed Hunt met me at the house and showed me around the property. He was extremely friendly and easy to deal with, took the time to walk me through everything, and was more than happy to answer any questions I had. Jed was very knowledgeable …
Dear Lavanya, Thank you very much for your fantastic review! We’re delighted to hear that you had such a positive experience with Jed and that he took the time to walk you … More
5/5
GoogleGreat service from the Lettings team at Trigghomes. Process was quick and efficient. The application was easy to follow online and upload documents. Kat and Clare were both friendly, helpful and knowledgeable. All in all a great experience.
Dear Angie Thank you so much for your kind feedback! We're delighted to hear that you had a smooth and efficient experience with our Lettings team. It's great to know that the online application process was easy to follow and that uploading your documents was straightforward. Clare our lettings director will be especially pleased to hear your kind words, they always strive to provide friendly, helpful, and knowledgeable support. We truly appreciate you taking the time to share your experience, and we're so glad we could make the process a positive one for you. If there's ever anything more we can assist you with, please don’t hesitate to get in touch! Kind regards Keith Trigg Managing Director
5/5
GoogleMelanie is amazing. She moved me into my first home back in 2020 and she’s moving me again. So lovely and kind
Dear Chloe, Thank you so much for your lovely 5-star review! It’s so wonderful to hear that Melanie was there to help you into your first home back in 2020 and is now helping you with your next move! Her kindness, care and dedication really shine through and we’re sure she’ll be delighted to know how much you appreciate her support. Thank you for choosing us again and we wish you all the best in your new home! 😊 Best wishes, The Miles & Barr Team
5/5
GoogleRhys was excellent. Very knowledgeable, patient, and ready to answer all my questions. We took our time viewing the properties and going over the details. He gave me good advice and I feel much more confident as a buyer now. Thank you!
Dear Eve, Thank you for your lovely 5 star review. We're very pleased to hear that you had such a positive experience with Rhys. … More
5/5
GoogleReece is very polite and friendly, he was very patient and professional. He explained everything to us in a very clear manner and gave us the space opportunity to ask questions. Thank you Reece.
Dear Jacqui, Thank you so much for your lovely review - it truly means a lot to our team. We’re so pleased to hear that Rhys made you feel comfortable and well looked after. … More
5/5
GoogleI recently had a viewing with Tai from Miles & Barr estate agents, and I only have good things to say! When we arrived for a viewing he was extremely friendly and was more than happy to answer any questions we had. We felt like he went that extra mile! I would fully recommend Tai, he has made this process very smooth!
Hi Mithul, Thank you so much for your wonderful feedback. We're delighted to hear that Tai made such a positive impression during your viewing. It's great to know he was … More
5/5
GoogleRecently let a property in Whitstable through Miles & Barr. Dealt with Mel Panczenko who kept us informed throughout the process. Would recommend.
Dear Karen, Thank you for taking the time to leave us a 5-star review! We're so pleased to hear that you had a positive experience with us at Miles & Barr. It's great to know that Mel kept you informed throughout the process and made everything as smooth as possible. We'll be sure to pass on your kind words to her! Thank you for your recommendation and we look forward to assisting you again in the future. Best wishes, The Miles & Barr Team
5/5
GoogleChad was great, showed us the property, was very understanding, although we were stuck in traffic, he waited. Thank you Miles and Barr for your services and grateful to people like Chad who are very keen to deliver the best there is.
Dear Pirvu, Thank you so much for your kind 5-star review. We’re delighted to hear about your positive experience when viewing a property here in Canterbury with Jed, … More
5/5
GoogleMiles and Barr have been good. It’s nice to have a dialogue and know what’s what. George the estate agent that has been dealing with us for two properties now, has been brilliant. He’s polite well mannered and answers all questions without hesitation, and he gives direct answers when possible. Bright lad and hopefully will do well. Overall miles and Barr have been decent. Marcus & sash
Dear Marcus & Sash, Thank you both for taking the time to leave us such a fantastic 5-star review. We're delighted to hear that you've had a positive experience with Miles & Barr and that clear communication has made the process easier for you. It's especially great to hear your kind words about George. He'll be pleased to know that his professionalism, honesty and approachable manner have made such a positive impression while helping you with two properties. We'll be sure to pass your feedback on to him. Thank you again for your recommendation and for choosing Miles & Barr. We wish you all the very best and look forward to helping you again in the future. Best wishes, The Miles & Barr Team
5/5
GoogleRhys has been very helpful with our enquiries and supporting with answering most of our questions and will come back if he didn’t have answers.
Dear Payal, Thank you for your great review. We're delighted to hear that Rhys was able to … More
5/5
GoogleMy husband and I have had the pleasure of communicating with Melanie, from Lettings. She has been a breath of fresh air after searching for a new property for a while and having mixed experiences with different agents. Thank you for being so patient and generally kind! We have enjoyed communicating with you and your happy manner! What an asset you are to Miles and Barr!
Dear Kayleigh, Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that Melanie has been such a breath of fresh air throughout your property search. Her patience, kindness and positive attitude are exactly what we strive for and it’s fantastic to know how much you’ve enjoyed communicating with her. We’ll be sure to pass on your lovely comments - they’ll mean so much to Melanie! Best wishes, The Miles & Barr Team
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Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent; Miles and Barr, Broadstairs won Trusted Agent.
