Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJulie was absolutely lovely throughout the whole house-viewing process! She was incredibly kind, sweet, helpful, and professional. Even though it was such a hot day, she went above and beyond and even offered to drop me off at my bus stop in her car, which I really appreciated. ❤️
I was genuinely impressed with the service from Miles & Barr, and Julie made the whole experience so much easier and more pleasant. Thanks to her help, I’m now going ahead with booking my own house! 🏡
Thank you so much, Julie, for all your kindness and help. It was a pleasure dealing with you! 😊
Aarti · 9 September 2026
Agent replied · 25 August 2026
Dear Aarti,
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear how much you appreciated Julie’s kindness, professionalism and willingness to go the extra mile! It’s fantastic to know she made the viewing process easier and more enjoyable for you, especially on such a hot day!
We’ll be sure to pass on your lovely comments to Julie - she’ll be thrilled to hear them! Congratulations on your new home and we wish you all the very best!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleLisa was incredible, we viewed two properties and hour apart, she was wonderful. Very informative, very knowledgeable on the properties, and very personable. She was very understanding when we forgot to factor in foot travel being slower in this kind of heat and waited around for us! Brilliant communication from the team as a whole, Julie as a massive help with finding properties that fit our criteria just when we felt we were hitting a brick wall!
Highly recommend, and my praise to these two lovely women!
Luke · 9 August 2026
Agent replied · 11 July 2026
Dear Luke,
Thank you so much for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that Lisa made such a positive impression during your viewings. Her knowledge, professionalism and personable approach are qualities we're very proud of and we're very pleased to hear she was able to make your day as smooth as possible - even with the challenges of the hot weather!
It's also wonderful to hear Julie's efforts in helping you find suitable properties made such a difference, especially when you felt you were running out of options. We'll be sure to pass your kind words on to both Lisa and Julie, who will be thrilled to receive your feedback.
Thank you for your recommendation. We wish you every success with your property search and look forward to helping you find your perfect home.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleWe've been working with Miles & Barr for the past four years, and the service has been outstanding from start to finish. A special thank you to Melanie and all of the other staff members, who have always been friendly, professional, and incredibly helpful.
Over the years, they've consistently found us excellent tenants and have made the whole letting process straightforward and stress-free. Their communication is always prompt, and nothing is ever too much trouble. It's clear they genuinely care about both landlords and tenants, and their knowledge and expertise really show.
We truly appreciate all of the hard work and support we've received over the years and look forward to continuing to work with Melanie and the team. We wouldn't hesitate to recommend Miles & Barr to anyone looking for a trustworthy and professional letting agent.
Kam · 9 August 2026
Agent replied · 15 July 2026
Dear Kam,
Thank you so much for your fantastic 5-star review and most importantly, for your continued trust and support over the past four years. It has been a pleasure working with you and we're delighted to hear that you've consistently had such a positive experience with our team.
Melanie and the rest of the team will be thrilled to read your kind comments. Providing a professional, responsive and stress-free service while finding excellent tenants for our landlords is exactly what we strive for, so it's wonderful to know we've been able to deliver this for you over the years.
Your recommendation means a great deal to us. We look forward to continuing to support you for many more years to come. Thank you again for choosing Miles & Barr.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleHad a lovely viewing today with Julie, who instantly recognised me from my last viewing with Miles and Barr. I was welcomed in a few minutes early, so had lots of time to view the property. Julie was superb, she answered all my questions honestly and was very personable. So grateful for all her help!
I'm also so thankful Gemma contacted us about a similar property we were looking for before it was listed online.
I'm really pleased with the overall service, it was very professional and genuinely supportive. I would highly recommend Miles and Barr to anyone looking for a new property!
Natalia · 9 August 2026
Agent replied · 10 August 2026
Dear Natalia,
Thank you so much for your wonderful 5-star review! We’re delighted to hear how positive your experience has been with the team. It’s fantastic to hear that Julie made you feel so welcome and took the time to answer all your questions honestly, while Gemma’s proactive approach in getting in touch about a property before it was even listed helped make your search that little bit easier!
We’re so pleased that you found our service professional, supportive and genuinely helpful throughout your search. We’ll be sure to share your lovely feedback with Julie and Gemma. Thank you for your kind recommendation and we wish you every success in finding your perfect new home!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleI would like to thank Rhys, Lynette & Patric from Miles & Barr Canterbury for their expertise and support when I was house hunting and eventually found my desired home with their help and within a very short period of time too. They took time to understand what I was looking for and pointed me to the right direction. Furthermore, their support didn’t stop after the completion. Amazing!
Wendy · 9 July 2026
Agent replied · 12 June 2026
Dear Wendy,
Thank you so much for your wonderful 5-star review.
We're delighted that Rhys, Lynette and Patrick were able to understand your requirements and help you find your new home so quickly. Providing personalised guidance and support throughout the entire journey is something we take great pride in, so it's especially rewarding to hear that you found our assistance continued even after completion.
Thank you for placing your trust in Miles & Barr. We wish you many happy years in your new home and are always here should you need any help in the future.
Best wishes,
The Miles & Barr Canterbury Team
★★★★★ 5/5
GoogleThe Miles & Barr Canterbury team but especially Georgia have been absolutely amazing, couldn't have been more helpful with viewings and with regular contact throughout our house buying journey. We wouldn't hesitate to come back to them for our moving needs in the future. Thank you Georgia for all your help looking for the perfect Canterbury home for our family <3
Amy · 9 August 2026
Agent replied · 26 July 2026
Dear Amy,
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that the Miles & Barr Canterbury team and especially Georgia, were able to make your home-buying journey such a positive experience! It’s fantastic to know that her support with viewings and regular communication helped you find the perfect Canterbury home for your family. We’ll be sure to pass on your lovely feedback to Georgia - I know she’ll be thrilled! We wish you all the very best in your new home.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleWe honestly can’t thank Trigg enough for everything they did to help sell our late mum’s house, they made the whole process so much easier than we expected.
The house sold just two days after going on the market, which was amazing. Rhys and Mark kept us updated the whole way through and was easy to contact if we had questions.
We really can’t speak highly enough of Trigg ( Rhys and Mark) and wouldn’t hesitate to recommend them to anyone.
Pete · 19 March 2026
Agent replied · 19 August 2026
Dear Pete
Thank you so much for your kind words and for trusting Trigghomes during what we know was a very emotional time. We’re truly sorry for your loss, and it means a great deal to know we could help make the process a little easier for you.
We’re delighted to hear the result exceeded expectations and that the communication and support from Rhys and Mark made a positive difference throughout the journey. Your recommendation means a lot to our whole team.
Wishing you and your family all the very best, and please don’t hesitate to reach out if we can ever assist in the future.
I will pass on your feedback to the sales team
Kind regards
Keith Trigg
Managing Director
★★★★★ 3/5
GoogleSupposed to give electric safety certificate but they were unwilling to help. Mark was very rude and dismissive everytime I called. Basically once purchase goes through they don’t care they got their money thats all they care about. Even at the beginning when we was questioning the title of the property they were dismissive about our concerns about it being labelled freehold but it still having a leasehold title. Basically we asked why it wasn’t merged if owner owns both they said who cares. Other than those concerns sale went smoothly.
Tamas · 19 January 2026
Agent replied · 19 August 2026
Dear Tamas,
I am sorry to hear that you felt a member of our team was, in any way, dismissive in responding to your enquiries regarding the property you purchased. Please accept our apologies for any frustration this may have caused.
To help address your concerns, I can confirm that following completion of the sale, we did contact the seller on your behalf to request the electrical safety report.
Unfortunately, this document has not yet been provided, and while we have followed up, we are unable to compel the seller to supply it.
With regard to the property tenure, while the property was leasehold at the time of purchase, the same party also owned the freehold. As part of the transaction, the seller transferred the freehold to you, which rendered the initial leasehold position obsolete.
I am sorry if you feel our responses fell short of your expectations. Please be assured that we have made every reasonable effort, where possible, to obtain the documentation you requested following completion.
Kind regards,
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleI had an outstanding experience selling my property with Trigg Estate Agents. From the very beginning, the team were professional, supportive, and incredibly efficient. They gave honest, knowledgeable advice and kept me fully updated throughout every stage of the sale. The communication was excellent, and they handled viewings and negotiations with real care and confidence.
Thanks to their hard work and expertise, the whole process felt smooth and stress-free. I’m really pleased with the result and wouldn’t hesitate to recommend Trigg Estate Agents to anyone looking to sell their property.
Luke · 19 December 2025
Agent replied · 19 August 2026
Dear Luke
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your experience selling your property with Trigg Estate Agents was smooth, efficient, and stress-free. Providing honest advice, clear communication, and a professional, supportive service is exactly what we strive for, so it’s fantastic to know we delivered on all fronts.
It was a pleasure working with you, and we’re delighted you’re pleased with the outcome. Your recommendation means a great deal to us. Wishing you all the best for the future, and if you ever need our assistance again, we’ll be here to help!
I will ensure I share your review with the team
Kind regards
Keith Trigg
Managing Director
★★★★★ 1/5
GoogleThis Estate Agency is the most rude, disgraceful agency I have ever known. Especially Katrin!! There was no understanding and they did not try to help me and my friends ,who are students. They have put myself and my friends in a difficult situation and left us there stranded. They have this system called Goodlord which does not help and as we have contacted them for help they told us to basically do it ourselves. They took our holding fee of £340 and ran with it. If you are a student i would 1000% percent avoid this as they will literally not provide any help at all. Absolutely shocking. I am so disgusted and i would rather be homeless than to use Miles and Barr. I only have one word for Katrin and Miles and Barr. Shame! Shame! and Shame!
VC · 9 August 2026
★★★★★ 5/5
GoogleFrom day one, Daniel and his team have made the process of letting my property easy and stress free. No question has been to silly for them, and everything has been answered quickly. I feel very confident with the process of letting my house through this agent
Leanne · 8 August 2026
Agent replied · 15 August 2026
Many thanks Leanne for your kind words and 5* review this has been shared with the lettings team.
We are here to support all Landlords and clients offering personal, professional advice and support and truly value your loyalty.
We look forward to continue to work ahead with you.
John Buckby
Lettings Manager
★★★★★ 5/5
GoogleWe viewed a property at 7 Craddock Road with Lisa Cheeseman, and she was highly professional throughout the whole experience. She was patient, friendly, and took the time to answer all of our questions and queries thoroughly.
Lisa made us feel comfortable and well supported, and her helpful and approachable manner made the entire viewing experience extremely positive. We really appreciated her professionalism and would highly recommend her.
Rabail · 25 September 2026
★★★★★ 5/5
GoogleExcellent service from the Canterbury branch in our search for a new home. In particular Georgia, Patrick and Ben were a credit to Miles and Barr. They were patient, answered our questions and above all were very understanding. Would definitely recommend.
Nick · 8 August 2026
Agent replied · 10 August 2026
Dear Nick,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with our Canterbury team. Georgia, Patrick and Ben will be thrilled to know that their patience, understanding and helpful approach made such a difference during your search for a new home. We really appreciate your kind words and recommendation and we look forward to assisting you again soon!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleMelanie from Miles & Barr Canterbury has been incredibly helpful and professional throughout our viewing and rental process. She guided us clearly at every step, communicated promptly, and made everything feel smooth and stress‑free. We truly appreciated her kindness and support. Highly recommended.
Gica · 24 July 2026
Agent replied · 26 July 2026
Dear Gica,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Melanie was so helpful and professional throughout your viewing and rental journey. It’s fantastic to know that her clear guidance, prompt communication and kind support helped make the process smooth and stress-free. We’ll be sure to pass on your lovely feedback to Melanie - she’ll be thrilled to know how much you appreciated her assistance! Thank you for recommending us and we wish you all the very best in your new home!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleThe Canterbury team at Miles & Barr have been great! Highly recommend them. A special note to the excellent service and awesome customer experience received by Luke Payne from the sales team. The lettings agency has been awesome too - a thank you to Charlotte Dyer and the lettings team for their ongoing support. Regards, Alba.
Alba · 17 April 2026
Agent replied · 22 April 2026
Dear Alba,
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with our Canterbury team. … More
★★★★★ 5/5
GoogleRebecca at Trigghomes was wonderful to work with. We had a bit of a complicated case, and she helped us through many hurdles over a period of a few weeks. She was kind, helpful, and very pleasant to work with.
Bennett · 29 July 2026
Agent replied · 19 August 2026
Dear Lee
Thank you so much for your fantastic 5-star review! We're delighted to hear that Rebecca provided such excellent support throughout what was a more complex process.
She is dedicated to helping our clients every step of the way, and it's wonderful to know her kindness, patience and professionalism made such a positive difference. We'll be sure to pass on your lovely comments to Rebecca. Thank you for choosing Trigghomes, and we wish you all the very best in your new home!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleLisa was very welcoming during my viewings and was happy to take on board my comments about one of the properties and would be willing to query the landlord about improvements if needed
Brandon · 10 September 2026
Agent replied · 16 September 2026
Dear Brandon,
Thank you so much for your lovely 5-star review! We’re really pleased to hear that Lisa made you feel welcome and took the time to listen to your feedback. It’s great to know you felt comfortable sharing your thoughts and we’re always happy to do what we can to help. We really appreciate you taking the time to leave us a review and wish you all the very best!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleMel was amazing to have helping us find our house. She was so quick to respond and helpful with all my questions, showing patience and care when I was finding the whole thing stressful - this really made a difference 💜 …
Amber · 8 July 2026
Agent replied · 9 July 2026
Dear Amber,
Thank you so much for your wonderful 5-star review! We're delighted to hear that Mel made such a positive difference during your home-buying journey. Moving home can certainly be stressful, so it's fantastic to know her patience, care and quick communication helped put you at ease throughout the process. I'll be sure to pass on your kind words to Mel - they'll mean a great deal to her! Wishing you every happiness in your new home, and thank you for choosing us!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleTai Barker showed me around some properties today and was absolutely brilliant. He was punctual, really friendly, approachable, and made the whole experience feel relaxed. He really took the time to answer our questions honestly and was genuinely lovely to deal with. A really positive experience, thank you Tai.
Amy · 12 May 2026
Agent replied · 13 May 2026
Dear Amy,
Thank you so much for your lovely review. We’re delighted to hear that Tai made such a positive impression and helped make your property viewings a relaxed and … More
★★★★★ 5/5
GoogleFrom start to finish the process of selling the house was made easier and less stressful using Payne’s. Both Vanessa and Vicki were an absolute joy to work with and I cannot recommend them highly enough.
Julian · 28 July 2026
Agent replied · 11 August 2026
Thank you for your wonderful review and recommendation! We’re delighted that Vanessa and Vicki helped make selling your house easier and less stressful. We’ll be sure to pass on your kind words to them both. Wishing you all the very best for the future!
★★★★★ 5/5
GoogleI have had a great experience with Miles & Barr while looking to move to Canterbury! My partner and I visited today and had a lovely viewing. Lisa answered all of our questions, talked us through the safety of the area, local amenities, and how to progress with our search. We were able to have a genuine conversation about the perks of the apartment without feeling under any pressure, which we really appreciated. From this interaction, we feel that Miles & Barr is a reliable agency and we will be in contact about other lettings if our current application does not progress for any reason. Gemma has also been incredibly helpful while communicating over the phone and via email. Thank you both for all of your help!
Agapi · 9 August 2026
Agent replied · 15 July 2026
Dear Agapi,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you and your partner had such a positive experience with our Canterbury Lettings team.
It's fantastic to know that Lisa made your viewing enjoyable and informative, taking the time to answer your questions and help you feel confident about both the property and the local area, without any pressure. We're also pleased to hear that Gemma's support over the phone and via email has been so helpful throughout your search.
Your kind words mean a great deal to us, and we're grateful for your recommendation. We wish you the very best with your current application and if there's anything else we can do to help with your property search, we'd be delighted to assist.
Thank you again for choosing Miles & Barr.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleMy experience with Miles and Barr has been fantastic. Every member of staff I’ve spoken to has been lovely and so quick to answer questions. Julie in particular is so lovely, and after an initial viewing of a property, got in touch with me about a second she thought would be the perfect fit and was absolutely right. She arranged the viewing quickly and when we decided we’d like to go for it she explained all of the next steps clearly. I absolutely cannot fault her service, we did so many viewings to find the property for us and it would have taken so much longer without Julie going out of her way to tell me about our new place. Cannot thank her enough!
Olivia · 9 August 2026
Agent replied · 17 July 2026
Dear Olivia,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you had such a positive experience with the team at Miles & Barr. It's especially wonderful to know that Julie's proactive approach, clear communication and genuine care helped you find the perfect property. She'll be thrilled to hear that her recommendation turned out to be exactly the right fit!
We'll be sure to pass on your kind words to Julie and the rest of the team. Thank you for trusting us to help you find your new home. We wish you every happiness there!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleRhys and Tegan were fantastic, they conducted a few viewings for us during the morning and were thorough with the information on the properties.
Manuel · 25 September 2026
Agent replied · 30 September 2026
Dear Manuel,
Thank you so much for your lovely 5-star review! We’re really pleased to hear that you enjoyed your viewings with Rhys and Tiegan yesterday and found the information provided by both to be helpful and thorough. We really appreciate you taking the time to share your experience with us and we wish you all the best with your property search!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleEllie's advice was great in supporting us to secure a property, not beating around the bush as we have experienced with others. Ellis is professional yet friendly and her communication is prompt. Thank you
Holly · 17 July 2026
Agent replied · 17 July 2026
Dear Holly,
Thank you so much for your wonderful 5-star review! We're delighted to hear that Ellie was able to provide the honest, straightforward advice you were looking for and help you secure your property. It's great to know that her professionalism, friendly approach and prompt communication made such a positive difference to your experience. We'll be sure to pass on your kind words to Ellie. Congratulations on securing your new property, and we wish you all the very best for the future in your new home!
Best Wishes,
The Miles & Barr Team
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