Trusted Agent profile · Canterbury · Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleSuper staff. Super slick and extremely helpful. Lynette was especially epic!!!
Dear Amy, Thank you so much for your fantastic review! We’re so delighted to hear you've enjoyed such a great experience with our team. Lynette will be over the moon to … More
5/5
GoogleRhys is a good salesperson, patient and friendly
Dear Chau, Thank you very much for your 5-star review and kind feedback. We’re delighted to hear that you found Rhys to be patient, friendly, and helpful throughout your … More
5/5
GoogleFran was incredibly helpful showing us round multiple properties with a great knowledge of each. Was always reachable by phone and regular check ins helped keep me in the loop.
Hi Alex, Thank you for your lovely review! We're so pleased to hear that Fran was able to … More
5/5
GoogleReece and his team were great. Reece had exceptional knowledge of the local market which helped us to sell.
Thank you for taking the time to rate us, Daniel. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleVery helpful and organised at sorting out viewings and finding properties for me. Thanks to Shannon, Georgia and Annette.
Hi Neil, Thank you for taking the time to leave such a kind review. We're so pleased to … More
5/5
GoogleRhys showed us around the property and was brilliant throughout the viewing. He was friendly, professional, and very approachable, answering all our questions clearly and honestly. He made the viewing feel relaxed rather than rushed and was knowledgeable about the house and the local area. Overall, a great experience, thanks, Rhys!
Dear Lydia, Thank you so much for your wonderful 5-star review! We’re really pleased to hear that you had such a positive and relaxed experience with Rhys during your … More
5/5
GoogleVery good service and Reece was very helpful
Dear Martin, Thank you for your kind words and 5-star review! We're so pleased to hear that you were happy with our service and that Rhys was able to assist you so ably when … More
5/5
GoogleI was shown around a number of different living spaces by Lisa who was not only friendly but very informative.
Dear R 123, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Lisa was friendly, informative and made the process of viewing different properties such a positive experience. We’ll be sure to pass your lovely feedback on to her! Thank you again for choosing Miles & Barr and we wish you all the very best with your property search! Best wishes, The Miles & Barr Team
1/5
GoogleThis Estate Agency is the most callous, disgraceful agency I have ever known. They have put myself and my very young family out of our house because they instructed our landlords that it will be easier to sell the house if it were vacated, …
5/5
GoogleVery committed staff. They were ready to answer all my questions. No hidden clauses and conditions. And very patient with a high sense of professionalism. I think they are the best in the area
Dear Albert, Thank you so much for your fantastic review and kind words about our team. We’re delighted to hear that you found our staff committed, professional and always … More
5/5
GoogleAll of John Payne's team who worked on our sale were knowledgeable, ever patient and professional - everything that we needed. Thank you.
Thank you for your kind review! We’re delighted that the team’s knowledge, patience and professionalism helped you throughout your sale. It was a pleasure assisting you, and we wish you all the very best for the future.
5/5
GoogleI’ve been looking at purchasing my first property so I’ve been in regular contact with Fran from miles and bar . She has been so helpful and has all the answers I needed to make finding a property easier . Thank you Fran for all your help !
5/5
GoogleSelling is always a stressful time, one we were not relishing. M&B in Canterbury have done a fantastic job given the election/budget really messed up the market. Their processes are seamless and we were advised of each step in a timely manner. James and Georgia during the early stages and when things looked a bit iffy, Ellie pulled the rabbit out of the hat for us. Thank you all!
5/5
GoogleFran was already at the house when I arrived to view it and she introduced me to the owner. Although it had only just come onto the market she seemed very familiar with the property and showed me around in a very confident, professional and helpful manner.
5/5
GoogleLynette and Jed? (you were great but my memory isn't) were amazing. Though we've only had a couple viewings so far I have zero doubt that they'll continue to be as great as they have been. It's a big move me and my friend are making fron London to Canterbury and Lynette simply knew the answer to any questions we had and more.
Dear Jack, Thank you so much for your kind words, we’re really pleased to hear you've had such a positive experience with us so far. … More
5/5
GoogleLynette was a great help when viewing 4 properties across Canterbury. She was knowledgable about all the different areas and had a good idea of what we were looking for in a house! Highly recommend booking viewings across the city on one day- and with Lynette
5/5
GoogleJed Hunt just showed us a property, , really helpful and friendly thanks Jed!
Hi Sharon, Thank you for your kind feedback. We're so pleased to hear that Jed was helpful and friendly during your viewing. That’s exactly the experience we aim to … More
5/5
GoogleI just want to say a big thank you Georgia, Georgia and the team at miles and Barr couldn’t be more professional, they have been very efficient throughout this process for us, Georgia made me feel so comfortable throughout this process. …
5/5
GoogleFran has been incredibly helpful and friendly since my first point of contact. She’s obviously passionate about her job and you get the sense she really wants to make sure you get the right property for your needs. She’s totally honest, …
5/5
GoogleSelling is always a stressful time, one we were not relishing. M&B in Canterbury have done a fantastic job given the election/budget really messed up the market. Their processes are seamless and we were advised of each step in a timely …
5/5
GoogleWonderful experience. The whole team is great, but I cannot say enough about Rebecca’s attention and help with our process. 10/10.
Dear Yvette Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to share your experience. We're delighted to hear that you had such a positive experience with our team, and your kind words about Rebecca will mean a great deal to her. She is passionate about providing the highest level of customer service, so it's wonderful to know her support and attention made such a difference throughout your journey. Thank you again for your recommendation and your 10/10 rating. It was a pleasure helping you, and we wish you all the very best. If we can ever assist you again in the future, we'll be here to help. Kind regards Keith Trigg Managing Director
5/5
GoogleTai Barker truly understands the value of customer facing services. Ive been very impressed with his professionalism to offer solutions to issues raised, manage expectations aswell as provide timely updates. …
Dear Steven, Thank you for taking the time to leave such a thoughtful review! We’re so pleased to hear about your positive experience with Tai. His professionalism, … More
5/5
GoogleIncredibly helpful estate agent in the heart of Canterbury and glad to have worked with him once finding our first home. Lynette was super helpful and friendly during our initial viewing of the property while Luke guided us through the …
5/5
GoogleReally helpful team, communicate very well and made the whole transition extremely easy Thank you to the entire team
Many thanks Joe for your kind words and 5* review - I am glad you have felt supported by the Lettings team from application to moving in. Best wishes in your new property. John Buckby Lettings Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.
