Trusted Agent profile · Canterbury · Kent

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Miles and Barr reviews in Canterbury

★★★★★ Excellent

935 reviews across 1 platform

14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF

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Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.

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4.7 / 5

935

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

Very professional and courteous and actually listens to the customer with regard to the property they're looking for we need more people like that the only downside is I don't know if they get the messages on time or there's a glitching …

Paris · 23 December 2025

Agent replied · 20 March 2026

Dear Paris, Thank you very much for taking the time to share your feedback. We’re really pleased to hear that you found our team professional, courteous, and attentive to … More

5/5

Google

Very effective and efficient in vacating the old tenants and finding new tenants for the property....well done Miles and Barr!

Andrew · 22 June 2026

Agent replied · 27 June 2026

Dear Andrew, Thank you for your wonderful review. We’re really pleased to hear that you were … More

5/5

Google

Housing viewimg went smoothly, lisa was punctural and very pleasant. She answered any questions we had and allowed us to feel confident with the viewing.

FluxedTDS · 14 May 2026

Agent replied · 25 May 2026

Dear FluxedTDS, Thank you for your lovely 5-star review. We’re delighted to hear your viewing went smoothly and that Lisa made such a positive impression. Providing a … More

5/5

Google

Would like to say a big thank you to Fran chudleigh at Miles & Barr for being so helpful with trying to sell my property by bringing the right clients to view my property …

Christina · 30 September 2025

5/5

Google

I have been very happy with the experience, everything has ran smoothly and cant fault anything. All the staff I have spoken to are very friendly and helpful

Christopher · 15 April 2026

Agent replied · 15 August 2026

Thank you for your lovely review! We’re so pleased to hear that you’ve been happy with your experience and that everything has run smoothly throughout the process. It’s especially great to know that all of the team have been friendly and helpful, providing excellent customer service is something we really pride ourselves on. Thank you again for taking the time to share your feedback, it’s greatly appreciated! Kind regards, The John Payne Team

5/5

Google

Miles and Barr have been extremely helpful in our property search and Lynette was amazing when helping us view properties. She was prepared and well informed about the properties, having answers to any questions we had right away!

Ryan · 22 August 2025

5/5

Google

Excellent service from Miles & Barr. Special thanks to Fran who showed me 10 properties over two days & helped me decide on the best place for my needs. Fran was professional, friendly & helpful. Would highly recommend.

C · 22 August 2025

5/5

Google

Couldn’t recommend miles and Barr enough had a brilliant experience selling our house with them, we was kept up-to-date at every step of the process and James, who was helping us was very informative, knowledgeable and helpful. We never felt a bother when we had questions and James always took the time for us.

Gary · 22 August 2025

Agent replied · 22 August 2026

Dear Gary, Thank you so much for your fantastic feedback, we’re absolutely delighted to hear you had such a brilliant experience selling your home with us. … More

5/5

Google

Fran at Miles & Barr has been friendly helpful patient and very professional. She has taken the time to explain everything in detail and has been very conscientious. Thank you so far for all your support Fran

Laura · 22 August 2025

5/5

Google

Very professional and informative, the rental dept are top notch

Gary · 12 August 2026

Agent replied · 15 August 2026

Many thanks Gary for your kinds words and 5* review. We truly value your loyalty and its always a pleasure supporting you with your … More

5/5

Google

Great viewing, very informative and pleasant to talk to. Thank you very much.

Michelle · 22 July 2026

Agent replied · 26 July 2026

Dear Michelle, Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great viewing and found the experience informative and enjoyable. It was a pleasure meeting you and we really appreciate your kind feedback. We hope to see you again soon! Best wishes, The Miles & Barr Team

5/5

Google

Despite the inevitable stress involved in buying a property for the first time, my sister and I were delighted to meet Rhys, Sales Negotiator at Miles & Barr Estate Agents - Canterbury. …

Cristina · 16 February 2026

Agent replied · 20 March 2026

Dear Cristina and Ingrid, Thank you so much for your wonderful 5 star review. We’re delighted to hear that your experience as first-time buyers has been such a positive one so far. … More

5/5

Google

Recently used John Paynes for the rental of my property and extremely pleased with the service received. I was kept updated throughout the process and they were able to find a new tenant swiftly. Highly recommend.

Hayley · 15 January 2026

Agent replied · 15 August 2026

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you were pleased with the service and that you felt well informed throughout the process. Finding the right tenant efficiently is always our aim, so it’s great to know we delivered on that for you. Thank you for your recommendation, it’s greatly appreciated

5/5

Google

Lisa gave us a great tour around the house, was very open to answering questions we had and explaining everything clearly.

Christian · 14 May 2026

Agent replied · 25 May 2026

Dear Lisa, Thank you for your fantastic 5-star review! We’re delighted to hear that Lisa provided you with a great viewing experience and took the time to answer your … More

5/5

Google

Georgia was brilliant very helpful and had so much patience we saw 4 houses with her and she gave us the time we needed to view them. Would definitely recommend a viewing with her again.

Karen · 22 August 2025

5/5

Google

Been looking into buying for the first time and decided to go with miles and Barr , Brooke has been helping in the process and can’t praise her enough , lovely lady , knowledgeable and can see her passion for her job! She knows exactly what I would like and so far so good with the viewings she has set up !

Beth · 22 August 2024

5/5

Google

Thank you to James who helped me understand what to look for when getting my first property along with assistance on the mortgage side. Really nice guy so much talent and knowledge Strongly recommend

Max · 22 August 2025

5/5

Google

Since I’ve been with at Beecroft, the whole team have been very helpful, courteous, professional, efficient and always quick with needed email responses in managing my property letting. …

Derek · 28 February 2026

Agent replied · 30 July 2026

Hi Derek, Thank you so much for the lovely review, Lynda and Scott are great assets to our team.

5/5

Google

Tai walked me around a property in faversham, can I just say what a welcoming, friendly guy! He assured me that he would keep me posted and send me everything that we needed to move forward- stuck to his word. He wasn’t too pushy but also …

Malita · 16 September 2025

Agent replied · 6 June 2026

Hi Malita, Thank you so much for your lovely message! I’m really pleased to hear that your first experience with us, and with Tai in … More

5/5

Google

- Very Professional service - Made the process really easy and stress free - Any queries were answered promptly - Would highly recommend

Seena · 15 April 2026

Agent replied · 15 August 2026

Thank you for your wonderful feedback! We’re so pleased to hear that you found our service professional and the process smooth and stress-free. It’s great to know our team could respond quickly and make things easy for you. We really appreciate your recommendation!, John Payne Estate Agents Team

5/5

Google

We have been working with Julie over the last few weeks amazing service she has gone above and beyond to help us

Tracey · 21 April 2026

Agent replied · 7 May 2026

Dear Tracey, Thank you so much for your kind words and for taking the time to leave your 5-star review. We’re absolutely delighted to hear about your experience with Julie. … More

5/5

Google

Georgia was fantastic and had alot of key points about the house we were viewing. We came out with lots of information and was extremely happy with the service she provided us with.

Luke · 22 August 2025

5/5

Google

Great service. Very good support and clear communication.

Cherian · 30 July 2026

Agent replied · 2 August 2026

Dear Cherian, Thank you for your wonderful 5-star review! We're delighted to hear that you received great service, along with clear communication and the support you needed throughout your experience with us at Miles & Barr. Providing a smooth and stress-free service is always our goal, so it's fantastic to know we delivered. We really appreciate your kind words and look forward to helping you again in the future. Best wishes, The Miles & Barr Team

5/5

Google

Having commenced and then aborted a house move I have found Miles and Barr very pleasant to deal with. My first contact was with Reuben, who was very charming and calming, both necessary in this game. Then Aliyah came to my home for an …

Jackie · 30 September 2025

Agent replied · 22 August 2026

Hi Jackie, Thank you so much for taking the time to share your experience. We're really … More

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Questions about Miles and Barr

Has Miles won any awards?

Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.

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What do you need help with?

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