Trusted Agent profile · Canterbury · Kent

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Miles and Barr reviews in Canterbury

★★★★★ Excellent

935 reviews across 1 platform

14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF

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Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.

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4.7 / 5

935

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

My partner and I are first time buyers and felt that the experience as a whole has been brilliant, Miles & Barr have been nothing but exceptional in their assistance to finding us our first home. I have had the pleasure of working alongside …

Anthony · 30 September 2025

Agent replied · 22 August 2026

Hi Anthony, Thank you so much for your fantastic review! We’re thrilled to hear that your … More

5/5

Google

We viewed two houses, the agent was on time, professional and approachable, overall, the communication and service as top class!

Justin · 4 May 2026

Agent replied · 7 May 2026

Dear Justin, I’m really pleased to hear that your experience this weekend with our Sales Negotiator Rhys was so positive! Being punctual, professional, and approachable are … More

4/5

Google

Although the property still needs some eternal work, we both Loved the property this time round and can see the changes that have been made. Look forward to hearing what structual changes have been made and if there has been damp course …

Beth · 16 October 2025

Agent replied · 20 March 2026

Dear Beth, Thank you so much for your thoughtful feedback. We’re delighted to hear that you loved the property and could see the improvements made. It’s great to know that … More

5/5

Google

Despite not moving ahead with the purchase I cannot recommend this team of people enough. From Rhys the office manager, to Lynette who helped us with the viewing and Georgia who followed up with us after. They are very pleasant to deal …

Brilant · 16 October 2025

Agent replied · 20 March 2026

Hi Brilant, Thank you so much for your wonderful feedback. We’re delighted to hear that Rhyss, Lynette, and Georgia provided such a positive experience, and that our team’s … More

5/5

Google

From the viewing with Rhys who was very professional when showing us around to Ellie who has helped us secure the buying of our property nothing has been too much trouble and has kept to date all the time.

Elaine · 20 November 2025

Agent replied · 20 March 2026

Dear Elaine, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Rhys made such a positive impression during your … More

5/5

Google

I would not hesitate to recommend Brooke. She showed her dedication to my satisfaction by going out of her way to accommodate my viewing schedules and offering honest advice on property values.

Maggie · 22 August 2025

5/5

Google

Selling my Mother’s bungalow using Miles & Barr. From the first meeting with Lola who was very kind, the process of selling has been very easy. They also put us in touch with one of their panel of solicitors which helped. …

Ian · 16 October 2025

Agent replied · 20 March 2026

Dear Ian, Thank you so much for your wonderful review! We're delighted to hear that selling your mother’s bungalow was such a smooth and positive experience. Lola and the … More

5/5

Google

Professional and efficient service!

Joanna · 14 August 2026

Agent replied · 16 August 2026

Dear Joanna, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service professional and efficient. We really appreciate you taking the time to share your feedback and wish you all the very best! Best wishes, The Miles & Barr Team

5/5

Google

Lovely experience viewing 3 properties in Canterbury with Rhys, who was very helpful and informative, thank you!

Reeya · 13 May 2026

Agent replied · 25 May 2026

Dear Reeya, Thank you so much for your wonderful 5-star review. We’re so pleased to hear you had a lovely experience viewing properties in Canterbury with Rhys. Providing … More

5/5

Google

Trigghomes are brilliant, anyone we’ve spoke to has always been so helpful and friendly. Also any problems we have are sorted very quickly and communication is great.

Amy · 19 February 2026

Agent replied · 19 August 2026

Dear Amy Thank you so much for your kind review 5 star review. … More

5/5

Google

I found the estate agents really perlite and friendly the property was in great condition and I'm happy with everything

Ryan · 15 April 2026

Agent replied · 15 August 2026

Thank you for your lovely review! We’re so pleased to hear that you found the team polite and friendly, and that you were happy with the condition of the property. It was a pleasure assisting you, and we really appreciate you taking the time to share your experience. We wish you all the best in your new home! Kind regards, The John Payne Team

5/5

Google

I'm happy about the viewing experience with Fran - very friendly and professional. I'm still looking for the suitable property and Fran has been following up regularly which is good.

Tongyu · 22 August 2025

5/5

Google

We had a great experience visiting a house in Canterbury today. The sales advisor Rhys Whittock, was very welcoming. He’d done some checking up previously about an inquiry I had made for parking which I really appreciated. He new the house …

Carson · 30 September 2025

Agent replied · 22 August 2026

Dear Carson, Thank you so much for your kind words, we’re really pleased to hear you had … More

5/5

Google

We recently let our house in Cowes with the help of Trigg Lettings. Really impressed with the whole team. Very friendly and thoroughly professional, helped guide us through the whole process. Can't thank them enough. Wouldn't hesitate to recommend them.

Kevin · 19 October 2025

Agent replied · 19 August 2026

Dear Kevin Thank you so much for your kind words and for taking the time to share your … More

5/5

Google

We rented through Trigg for a couple of years. They were an excellent property manager, when we had issues (which to be honest, was very rarely, as the property was in excellent condition) they were sorted at lightning speed. The process of …

Tam · 19 September 2025

Agent replied · 19 August 2026

Dear Tam Thank you so much for taking the time to share your experience! We’re delighted … More

5/5

Google

The whole team provided a great service.

Paul · 15 July 2026

Agent replied · 15 August 2026

Many thanks Paul its a pleasure to represent you & your family once again as Landlords to market your superb renovation and secure the let. I appreciate your kind words and 5* review and will share this with the lettings and property management team. John Buckby Lettings Manager

5/5

Google

James was a delight to speak to over the phone! Even just taking feedback he sounded very professional and interested in trying to find the right house for us!

Georgina · 22 August 2025

5/5

Google

Miles & Barr have looked after us very well through what was (through no fault of our own) a long and difficult house sale/purchase. Denise especially has worked absolute magic holding together a rather fraught and fragile chain. I have …

Edmund · 30 September 2025

Agent replied · 22 August 2026

Dear Edmund, Thank you so much for your lovely feedback we’re really pleased to hear that you felt well looked after throughout what sounds like a very testing sale and … More

5/5

Google

Really pleasant experience with James and the team. They answered all our questions, knew what they were talking about and made it easy for ourselves. Would definitely recommend.

Maty · 22 August 2025

5/5

Google

Giving high review for Rhys’ help today with our viewings. Very friendly, confirmed we are still able to do the viewings a couple hours beforehand. Showed us around the houses and pointed out features we might have missed.

J · 20 October 2025

Agent replied · 20 March 2026

Dear Jhanielle, Thank you so much for taking the time to leave this lovely review! We're really glad to hear Rhys made your viewings such a positive experience. I know that he … More

5/5

Google

Friendly, personable, listen, punctual and knowledgeable

Michael · 9 July 2026

Agent replied · 11 July 2026

Dear Michael, Thank you for your fantastic 5-star review! We're delighted to hear you found our team friendly, personable, punctual and knowledgeable. Taking the time to listen to our clients and provide a professional service is at the heart of what we do, so it's wonderful to know this came across during your experience. We really appreciate your kind words and your support and we look forward to helping you again in the near future. Best wishes, The Miles & Barr Team

5/5

Google

My wife and I had a marvellous experience with Brooke Handley last week - she was exceptionally professional, and showed us two properties in Canterbury with elegance, and kindness (presenting the properties positively, but also leaving us …

Leo · 16 October 2025

Agent replied · 20 March 2026

Hi Leo, Thank you for your wonderful feedback! We’re delighted to hear that Brooke provided such a professional, kind, and considerate experience during your property … More

5/5

Google

Jo is my property manager and since she’s been managing my properties my life has been a lot easier. I’ve had a lot of problems with the service in the past but I’m very pleased with the service I now receive. She is courteous, professional and is always on the ball.

Fabian · 30 March 2026

5/5

Google

Rhys from the Canterbury office showed us around a property today. He was very courteous and knowledgeable. This was my first viewing with this estate agent and I wouldn't hesitate to use them again.

Liz · 20 November 2025

Agent replied · 20 March 2026

Dear Mrs Adnitt, Thank you so much for your wonderful 5-star review. We’re delighted to hear that your first viewing with us was such a positive experience. Rhys will be … More

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Questions about Miles and Barr

Has Miles won any awards?

Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.

Want Miles and Barr to help?

Send Miles and Barr a message.

What do you need help with?

Miles and Barr will use your details to contact you about this. See our privacy notice.

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