Trusted Agent profile · Canterbury · Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleRhys from the Canterbury office showed us around a property today. He was very courteous and knowledgeable. This was my first viewing with this estate agent and I wouldn't hesitate to use them again.
Dear Mrs Adnitt, Thank you so much for your wonderful 5-star review. We’re delighted to hear that your first viewing with us was such a positive experience. Rhys will be … More
5/5
GoogleA very professional estate agent. We loved the viewing. Rhys Whitlock took time to show us around the property and was very courteous. I would surely recommend him any day .
Dear Emmanuel, Thank you so much for your kind review! We’re thrilled to hear you had such a great experience during your viewing! Rhys … More
5/5
GoogleTrigghomes have been fantastic and helpful. They’ve been amazing in helping me find a new place to rent, especially after I had bad experiences with private rentals. Their team is always on hand to assist me. …
Dear Michael Thank you so much for your wonderful feedback! We’re delighted to hear that … More
5/5
GoogleMy wife and I have been with trigghomes for the past years and they have been absolutely outstanding through their customer service. Trigghomes have been our backbone for first time we touch the soil of Isle of Wight. Their rate of renting …
Dear Samuel Thank you so much for your wonderful feedback. We are truly delighted to hear … More
5/5
GoogleI had the pleasure of dealing with Brooke Handley, senior negotiator at Miles & Barr estate agents in connection with the sale of my property in Canterbury.She was friendly, courteous, respectful & professional in her duties. …
Dear Jeyakumar, Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that your experience with Brooke Handley and the Miles & Barr … More
5/5
GoogleVeni, vidi, rented! That fast and easy was to rent a property with them. Communication was clear and steps were done very quickly.
Thank you so much for your fantastic review. We love “Veni, vidi, rented!” and we’re really pleased to hear the process was fast, easy, and clearly communicated from start to finish. Wishing you all the best in your new home, and thank you again for choosing John Payne Estate Agents.
1/5
GoogleAvoid if you can, they don't even deserve the one star. Hard to know where to start. Enquired about properties to rent. We were told we can't apply for multiple houses because it would be too much work for them to do …
5/5
GoogleAmelia baker was amazing. The process was very straight forward. I would give them 10 stars if I could.
Thank you for your fantastic review! We’re so pleased to hear that Amelia Baker made such a positive impression and helped make the process smooth and straightforward for you. We’ll be sure to pass on your kind words, she’ll be delighted! Your “10 stars comment” means a lot to all of us at John Payne Estate Agents. We really appreciate your support.
5/5
GoogleBrilliant service, very supportive and happy to answer any questions with the most information possible
Thank you for your lovely review! We’re delighted to hear that you found our service brilliant and supportive throughout your experience with us. Providing clear communication and being available to answer any questions is something we really pride ourselves on, so it’s great to know this made a positive difference for you. We truly appreciate your feedback and your support. Kind regards, The John Payne Team
1/5
GoogleOn Google it says the Canterbury office is open until 5pm. Arrived at 2.45pm. Called the office. Was told that the office closes at 2.30pm. Very disappointed to have travelled from London today to find a large estate agent not abiding by it's opening hours.
5/5
GoogleWe were shown round today by Rhys who was very knowledgable and made the viewing a real pleasure. Thanks to the team for a smooth journey thus far!
Dear Elliot, Thank you very much for taking the time to share your positive experience and leave your terrific 5-star review. We’re delighted to hear that Rhys provided a … More
5/5
GoogleA massive thank you to Bradley & Brooke for selling our home. You were amazing from start to finish. Thank you Keith & Karen
5/5
GoogleI was shown around 2 properties by the lovely Mia Stephen’s . Mia was very knowledgeable about each property and gave us plenty of time to have a proper look around . Looking for a new home can be very daunting and Mia with her friendly , …
5/5
GoogleGreat communication, response time and professionalism. Helped this FTB through the process very well (Shoutout to Luke, Ellie and Lynette for being amazing)
5/5
GoogleGreat experience dealing with Vicki and co. Highly recommend
Thank you so much for your kind words and recommendation. It was an absolute pleasure assisting you, and we’re delighted to hear you had a great experience with Vicki and the team. We really appreciate your support and look forward to helping you again in the future.
5/5
GoogleI had an outstanding experience working with Mark Anderson from Miles and Barr in getting my property rented out. From start to finish, he was professional, supportive, and genuinely helpful every step of the way. …
Dear Francis, Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you had such a wonderful experience with Mark Anderson. We strive to provide our clients with the best … More
5/5
GoogleRhys from Miles and Barr showed me round a property today, really impressed with his knowledge of the house and how it could suit different needs (was vacant with no furniture). Personable and not pushy- a refreshing change!
Hi Nick, Thank you so much for taking the time to leave this review, we're really pleased to hear you had such a positive experience. … More
5/5
GoogleIt was a very lovely experience from the viewing to the move in , they are professional and great
Thank you for the great review. We are so happy you thought the arrive was lovely. We aim to provide a stress free experience as we know moving can be stressful.
5/5
GoogleWe had a really good experience with Rhys showing us around a house this morning, he was really helpful. Thanks very much.
Dear Hollie, Thank you so much for taking the time to leave such a lovely 5-star review! We’re absolutely delighted to hear that you had a really good experience with Rhys … More
5/5
GoogleDenise has communicated really effectively. Provided information managed to get information and closed loops left right and centre ! She has been patient and professional even when I could imagine that was really …
Hi Tim, Thank you for your fantastic review! We're so pleased to hear that Denise … More
5/5
GoogleVery professional and great guidance all through the process.And they didn't ask for any holding deposit, you pay your rent and deposit after all the processes checks are complete.hoping to continue letting and refer anyone to them .
Thank you so much for your kind words and positive feedback! 🌟 We're delighted to hear that you found our team professional and our guidance helpful throughout the process. Ensuring transparency and a hassle-free experience, like completing checks before requiring any payments, is very important to us. We’re thrilled that you're happy with our service and are considering referring others to us, it means a lot! If there’s anything we can do to assist you further or improve your experience, please don’t hesitate to reach out. We look forward to continuing to provide excellent service. 😊
5/5
GoogleMiles and Barr were great with getting back to us and James was very knowledgeable on every property we viewed together.
5/5
GoogleI was pleased with Miles and Barr, and have bought a lovely property with their help. Particular thanks to Rebecca Gravener.
5/5
GoogleGreat Service from Miles & Barr Canterbury! The team was incredibly helpful throughout my mortgage process, explaining …
Dear Ojo, Thank you so much for your kind 5-star review! We’re delighted to hear that our team were able to support you so thoroughly throughout your mortgage process. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
Send Miles and Barr a message.
